Quezon City, Metro Manila, Philippines · Hybrid
Role Responsibilities As a Sr. Specialist, Agent Oversight, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout Australia, New Zealand and Pacific Island…
Skills: AML/CTF Compliance, Agent oversight, Internal controls, Analytical skills, Problem-solving
Sydney, New South Wales, Australia · Hybrid
Project Manager, AML Compliance (Fixed Term) – Sydney, Australia The Manager, AML Compliance Project Management will support the Program Director in the development of processes, systems, and strategies related to West…
Skills: Project management, AML compliance, Financial crime compliance, Gap analysis, Solution design
Quezon City, Metro Manila, Philippines · Hybrid
Talent Acquisition Partner – Quezon city, Philippines Do you have a strong executive presence and the ability to develop relationships quickly? Are you ready to be part of an evolving global team dedicated to attracting …
Skills: Recruitment, Executive presence, Relationship building, Screening, Interviewing
pune, Maharashtra, India · Hybrid
Role Responsibilities Senior Manager, Asset Management, Hyderabad, TS/Pune, MH As an Asset Management Process Owner at Western Union, you will be responsible for designing, implementing, and continuously improving global…
Skills: IT Asset Management, Software Asset Management, Hardware Asset Management, ServiceNow, CMDB
Miami, Florida, United States · Hybrid
$275k–$315k/yr
Are you a marketing analytics leader who can turn performance data into clear investment decisions and scalable growth strategies? Western Union is seeking a Director, Marketing Analytics to lead measurement, performance…
Skills: Marketing analytics, Performance measurement, Attribution modeling, Media mix modeling, Incrementality testing
Denver, Colorado, United States · Hybrid
$475k–$515k/yr
Are you a data-driven executive leader who can translate advanced analytics into measurable commercial impact? Western Union is seeking a VP, Digital Analytics to lead enterprise analytics capabilities across marketing, …
Skills: Digital Analytics, Strategic Planning, Pricing Analytics, Marketing Analytics, Product Analytics
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Cashier / Teller (Front Line Associate) – Simpang Renggam, Malaysia Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Join Western Unio…
Skills: Customer Service, Cash Handling, Money Transfer Transactions, Loss Prevention, Cash Register Operations
Denver, Colorado, United States · Hybrid
$125k–$160k/yr
Senior Manager, Pricing – NYC (Hybrid) Role Responsibilities As Senior Manager, Pricing, you will play a critical role in shaping pricing strategies that drive growth across Western Union’s global digital business. You w…
Skills: Pricing strategy, Data analytics, Financial services, Strategy development, Product development
Atlanta, Georgia, United States · Hybrid
$100k–$130k/yr
Position location: Austin, TX OR Atlanta, GA In this critical role, you will be responsible for ensuring execution of a strategic function and attaining our service availability goals through effective major incident man…
Skills: Major Incident Management, ITSM, Crisis Management, Stakeholder Communication, Service Availability
Quezon City, Metro Manila, Philippines · Hybrid
Role Responsibilities For this position, 90% of your duties will be receiving or making calls to customers to interview them about how they use Western Union services. You will assess AML knowledge when handling transact…
Skills: Anti money laundering, Compliance, Customer service, Spanish, English
pune, Maharashtra, India · Hybrid
Manager, Solution Engineering (QE – API Automation Testing) – Pune, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Want to work on the front lines with a globally d…
Skills: API Automation Testing, Team Leadership, Karate, Playwright, Appium
Singapore, Singapore · Hybrid
Director, Product Payments Funds Out - APAC We are seeking an experienced Director of Product Payments, to lead the regional execution and evolution of our funds-out payments strategy for the Asia-Pacific (APAC) region, …
Skills: Product Management, Payments Strategy, Financial Services, Fintech, Remittances
Denver, Colorado, United States · Hybrid
$125k–$130k/yr
Accounting Manager – Denver (Hybrid) Western Union powers your pursuit. Are you passionate about providing leadership within our accounting function? Do you enjoy working independently and managing and delivering project…
Skills: General Accounting, Financial Reporting, GAAP Standards, Ledger Maintenance, Opex Accounting
Buenos Aires, Argentina · Hybrid
Role Responsibilities Location contracts: Monitoring and supporting negotiations. You’ll be an expert in study of places, market, opportunities, real estate or market quotes, expiration, monitoring of billing and payment…
Skills: Contract Monitoring, Real Estate Analysis, Billing Management, Tax Compliance, Data Analysis
Johannesburg, Gauteng, South Africa · Hybrid
Role Responsibilities As a Business Development Manager, you will play a critical role in driving growth and strengthening Western Union's presence across East Africa, including Mauritius, Madagascar, Comoros, and Seyche…
Skills: Business Development, French Fluency, English Fluency, Market Analysis, Strategic Partnerships
Casablanca, Casablanca-Settat, Morocco · Hybrid
Job DescriptionThe Senior Product Manager, Payments Product supports the development and execution of Western Union’s Funds Out product strategy. This role manages assigned product capabilities and partner integrations w…
Skills: Product Management, Payments Strategy, Partner Integrations, Business Case Development, Competitive Analysis
São Paulo, São Paulo, Brazil · On-site
Responsabilidades de Função Neste papel, você pode conectar indivíduos para que o progresso e a prosperidade possam alcançar mais pessoas, famílias e comunidades. Experiência com atendimento ao cliente. Fornecer os diver…
Skills: Customer Service, Cash Handling, Cash Control, Problem Solving, Communication
São Paulo, São Paulo, Brazil · On-site
Responsabilidades de Função Neste papel, você pode conectar indivíduos para que o progresso e a prosperidade possam alcançar mais pessoas, famílias e comunidades. Experiência com atendimento ao cliente. Fornecer os diver…
Skills: Customer Service, Cash Handling, Cash Control, Problem Solving, Communication Skills
Vilnius, Vilnius County, Lithuania · Hybrid
$3k–$4k/mo
Role Responsibilities Lead and support the fraud monitoring team, driving performance through coaching, mentoring, and leading by example. Support change implementation, strengthen team engagement, and foster a high-perf…
Skills: Fraud Monitoring, Team Leadership, Risk Assessment, Data Analysis, Stakeholder Management
Atlanta, Georgia, United States · Hybrid
Director Payments Platform Manager Located in Atlanta, GA We are seeking an experienced Payments Platform Manager to lead the modernization and growth of our Digital Payments Platform. This role will own the platform str…
Skills: Product Management, Payments Strategy, Payout Ecosystems, Stakeholder Management, API Integration
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The Sr. Specialist will coordinate the agent oversight program and provide AML/CTF compliance support to new and existing agents. They will also analyze internal controls and provide back-office support to ensure compliance standards are met.
Candidates must have a minimum of 4 years of experience in the compliance field and possess strong analytical and communication skills. A bachelor's or master's degree is preferred for this role.
Role Responsibilities
As a Sr. Specialist, Agent Oversight, you will be coordinating the agent oversight program at WUIB in alignment with other WU entities and Agents throughout Australia, New Zealand and Pacific Islands, other key responsibilities include:
Provides AML/CTF Compliance support to new and existing Agents of Western Union and its affiliates, to identify if agents have developed and implemented an effective AML/CTF Compliance program, as they apply to Money Services Businesses. Provides analysis on improving internal controls and AML Compliance programs for Agents.
Provides back office support to Agent Oversight processes Follows up on Agents who have certain areas of improvement identified in their AML/CTF Compliance programs by the GFO front office.
Assist with specific projects assigned by Management.
Minimum 4 years’ experience in the Compliance field. Bachelor’s or master’s Degree preferred.
Excellent written and verbal communication skills. Has strong analytical and problem-solving skills.
Proven ability to learn to analyze, utilize industry standards and employ sound judgment to draw conclusions regarding the status of an agent's compliance program.
Excellent multi-tasking ability. Demonstrated interpersonal and customer service skills.
HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few. Please see the benefits below specific to your country. If applicable, additional role-specific benefits will be mentioned during your interview process or in an offer of employment.
Your Philippines specific benefits include:
Paid sick leave and vacation leave
HMO coverage with dependents from day 1 of employment, subject to insurer's review
Hybrid working arrangement
As part of the application process, all applicants are required to take assessments. Western Union has partnered with a 3rd party provider to administer these tests. Applicants will need to provide their name and email address in order to process the assessments. If you have any questions, you may reach out to careers@westernunion.com.
We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date:
08-14-2026This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
Many know us as the most trusted way to send money to friends and family overseas and across borders, but we're much more than that. Our talented teams around the world are building new ways to send, save and spend money. Wherever you are in the world, in whatever currency you choose, we're evolving our services to meet the demands of tomorrow. We're here for what's next. When our teams make more financial services accessible to people everywhere, we help more people prosper, transforming lives and communities.
Offices: 7001 E Belleview, Denver, CO 80237, US · Bandra-Kurla Complex, Bandra (E), Fortune 2000 Building, Ground Floor, Unit No. G-101, Mumbai, Maharashtra 400051, IN · 10 Carrington Street, Wynyard Place - Level 11, Sydney, New South Wales 2000, AU · Montevideo 825, Buenos Aires, Ciudad de Buenos Aires C1019ABQ, AR · 5/6 Place de I'Iris La Defense cedex, Tour Manhattan - 19eme etage, Paris, Paris 92095, FR
