Company Description At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals…
Skills: Team Leadership, Plaintiff Personal Injury, Bilingual English/Spanish, Performance Management, Case Management Software
Company Description At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals…
Skills: Team Leadership, Plaintiff Personal Injury, Bilingual English/Spanish, Performance Management, Case Management Software
Company Description At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals…
Skills: Team Leadership, Plaintiff Personal Injury, Bilingual English/Spanish, Performance Management, Case Management Software
Company Description At The Ward Law Group, we do not hire paper litigators. We hire trial lawyers. We are seeking an accomplished Plaintiff Personal Injury Trial Attorney who is ready to take cases to verdict and maximiz…
Skills: Trial Preparation, Litigation, Case Management, Legal Writing, Oral Advocacy
Plaintiff Personal Injury Reductions / Closing Specialist (REMOTE)
Othery, England, United Kingdom · Remote OK
$1k–$3k/mo
Mid level
Company Description Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we…
Skills: English Fluency, Spanish Fluency, Medical Bill Negotiation, Case Management, Professional Communication
Company Description At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals…
Skills: Team Leadership, Plaintiff Personal Injury, Bilingual English/Spanish, Case Management Software, Performance Management
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Full-time
Paid Time Off, Health Insurance, Dental Insurance, Vision Insurance, Short-term Disability, Long-term Disability
Posted 31d ago
~40 hrs/week
Remote in United States
Responsibilities
Lead and coach the Demand Department to improve operational performance and ensure timely case progression. Monitor productivity, conduct performance reviews, and partner with firm leadership on departmental initiatives.
Requirements
Requires at least 3 years of management experience within the legal industry, specifically in plaintiff personal injury. Fluency in both English and Spanish is mandatory, along with proficiency in case management software like Litify or Filevine.
Full job description
Company Description
At The Ward Law Group, we believe our people are our greatest asset. We invest in our team, celebrate wins together, and create opportunities for growth. You'll work alongside passionate professionals who care deeply about helping clients during some of the most difficult times in their lives.
If you're looking for a long-term leadership opportunity where you can make an impact, develop your career, and help build a high-performing team, we'd love to hear from you. Apply today!
Job Description
Are you an experienced Personal Injury Demands Manager looking for an opportunity to lead a high-performing team while working remotely?
The Ward Law Group is one of the fastest-growing plaintiff personal injury firms in the United States. We're seeking a bilingual (English/Spanish) leader to oversee our Demand Department, improve operational performance, coach team members, and help deliver outstanding results for our clients.
If you thrive in a fast-paced environment, enjoy developing people, and have experience leading personal injury teams, we'd love to hear from you.
What We Offer
Work directly with an established U.S. personal injury law firm
Leadership opportunity with a growing department
Ongoing coaching and professional development
Long-term career growth
Collaborative and supportive team environment
Opportunity to make a meaningful impact on client outcomes
What You'll Do
Lead and coach the Demand Department team
Monitor department productivity and quality
Conduct performance reviews and coaching sessions
Improve workflows and operational efficiency
Review KPIs and reporting
Partner with firm leadership on department initiatives
Ensure timely demand preparation and case progression
Resolve escalated client or operational issues
Support hiring, onboarding, and employee development
Foster a culture of accountability and excellence
We're Looking For Someone Who Has:
3+ years managing legal teams
Plaintiff personal injury experience
Experience leading performance-driven teams
Strong English and Spanish communication skills
Experience with Litify, Filevine, or similar case management software
Excellent coaching and leadership skills
Qualifications
Minimum of 3 years of management experience required
Legal industry experience required; experience within a Plaintiff Personal Injury law firm strongly preferred
Experience managing teams in performance-driven environments with measurable productivity and quality standards
Strong leadership, organizational, and team development skills
Ability to analyze data, identify trends, and implement process improvements
Strong written and verbal communication skills
Ability to manage multiple priorities and deadlines in a fast-paced environment
Proficiency with case management systems, reporting tools, and Microsoft Office applications
Reliable attendance, professionalism, and accountability
Fluency in both English and Spanish required
Preferred Qualifications
Experience managing Demand, Pre-Litigation, Case Management, or Personal Injury operations teams
Experience using Litify (Salesforce), Filevine, or similar legal case management platforms
Experience implementing workflow improvements, automation initiatives, and operational efficiencies
Experience supporting departmental growth, workforce planning, and leadership development initiatives
Additional Information
Paid Time Off: All employees who work 30 hours per week and above qualify for Paid Time Off. You will accrue a total of 4.62 hours per pay period for a total of three (3) weeks per year.
Health Benefits: All employees who work 30 hours per week and above will be eligible for benefits starting on the 1st day of the month following their start date. The firm covers a fixed amount which typically covers 40 - 65% of the employee premium, depending on the selected plan. The medical insurance plans include options for national coverage and free mental health services. There are also dental plans (with unlimited coverage) and vision plans to choose from at the employee’s expense.
Disability Benefits: All employees who work 30 hours per week will have Short-term and Long-term Disability benefits, paid for by the firm.
Life Insurance: For all employees who work 30 hours per week and above, the firm provides 1X earnings life insurance coverage paid for by the firm. In addition, you will receive a Firm paid accidental death and dismemberment benefit that matches your life insurance coverage.
Supplemental insurance options include Critical Illness, Accident, Cancer, Hospital Confinement Indemnity insurance, Term Life insurance, and Whole life insurance
Retirement: All employees who work 30 hours per week and above qualify for the 401(K) plan. After the employee completes one year of service, the firm will match 100% of the first 3% of employee contributions and 50% on the next 2%, with immediate vesting.
Your talent, skills and experience will be rewarded with a competitive compensation package.
The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at The Ward Law Group via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from The Ward Law Group HR/Recruitment will be deemed the sole property of The Ward Law Group. No fee will be paid in the event the candidate is hired by The Ward Law Group as a result of the referral or through other means.
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Related keywords
Personal InjuryDemand ManagementPlaintiff LawLitifyFilevineSalesforceCase ManagementBilingualSpanishKPIsPerformance ReviewsWorkflow AutomationLegal OperationsPre-LitigationWorkforce Planning
Dedicated car accident and personal injury attorneys committed to protecting the rights of victims.
Industry
Law Practice
Company size
51-200 employees
Founded
2012
Headquarters
Miami Lakes, Florida
LinkedIn followers
10,435
Our mission is to be the leading family-owned personal injury law firm dedicated to serving the Spanish-speaking community. We strive to deliver exceptional client service while upholding the highest standards of professionalism and ethics.
Offices: 7900 NW 154th St, Miami Lakes, Florida 33016, US
Dedicated car accident and personal injury attorneys committed to protecting the rights of victims.
Industry
Law Practice
Company size
51-200 employees
Founded
2012
Headquarters
Miami Lakes, Florida
LinkedIn followers
10,435
Our mission is to be the leading family-owned personal injury law firm dedicated to serving the Spanish-speaking community. We strive to deliver exceptional client service while upholding the highest standards of professionalism and ethics.
Offices: 7900 NW 154th St, Miami Lakes, Florida 33016, US