Chennai, Tamil Nadu, India · On-site
Company Description About Sutherland: Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise. We work with i…
Skills: Python, NLP, Machine Learning, Generative AI, LLMs
Cairo, Cairo, Egypt · On-site
Company Description Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worl…
Skills: English Fluency, Customer Service, Customer Support, Customer Satisfaction, Customer Experience
Ciudad de México, Mexico · On-site
Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and bac…
Skills: Cisco UCCE, Cisco CUCM, Webex Connect, Java, Omnichannel CX
Alexandria, Alexandria, Egypt · On-site
Description de l'entreprise Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier bra…
Skills: Customer Service, Customer Support, English Fluency, Problem Solving, Active Listening
Mumbai City, Maharashtra, India · On-site
Company Description Sutherland is a global leader in business and digital transformation. Over the last 38 years, we have partnered with some of the most respected and future-forward companies to drive revenue growth, bo…
Skills: Customer Service, Inbound Call Handling, Verbal Communication, Written Communication, Multi-tasking
Alexandria, Alexandria, Egypt · On-site
Company Description Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worl…
Skills: Customer Service, Customer Support, English Fluency, Problem Solving, Active Listening
Manila, Metro Manila, Philippines · On-site
Company Description Sutherland is seeking an organized and goal-oriented person to join us as a Quality Director. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and a…
Skills: Leadership, Quality Management, Six Sigma, Lean, Kaizen
Hyderabad, Telangana, India · Hybrid
Company Description Sutherland is seeking a reliable and technical person to join us as Senior .NET Full-Stack Developer who will play a key role in driving our continued product growth and innovation. If you are looking…
Skills: .NET Framework, .NET Core, WPF, ASP.NET MVC 5, WCF
Hyderabad, Telangana, India · On-site
Company Description Sutherland is seeking a reliable and technical person to join us as Embedded System Software Test Engineer who will play a key role in driving our continued product growth and innovation. If you are l…
Skills: Embedded Software Testing, Software Validation and Verification, RTOS, RT-Linux, ARM
Hyderabad, Telangana, India · On-site
Company Description Sutherland is seeking a reliable and technical person to join us as Embedded Software Developer (C++) who will play a key role in driving our continued product growth and innovation. If you are lookin…
Skills: C++, Embedded Systems, Multi-threading, RTOS, Linux
pune, Maharashtra, India · Hybrid
Company Description Sutherland is seeking a reliable and technical person to join us as Sr. Software Engineer - Devops who will play a key role in driving our continued product growth and innovation. If you are looking t…
Skills: Azure DevOps, CI/CD Pipelines, Infrastructure as Code, Terraform, ARM Templates
Cairo, Cairo, Egypt · On-site
Company Description Sutherland specializes in leveraging artificial intelligence, automation, cloud engineering, and advanced analytics to help global brands achieve success. Known for its leadership in digital engineeri…
Skills: Interpersonal Skills, Communication, Relationship Building, English Fluency, Customer Service
Alexandria, Alexandria, Egypt · On-site
Company Description Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worl…
Skills: English Fluency, Customer Service, Customer Support, Customer Satisfaction, Customer Experience
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Design and scale AI-driven platforms for case management, customer service optimization, and analytics. Lead the architecture and deployment of LLM/RAG-based solutions and autonomous AI agents within enterprise workflows.
Requires a Bachelor's degree and 10-15+ years of experience in application development and AI/ML engineering. Must have hands-on expertise in Python, Generative AI, and the implementation of agentic AI systems.
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
We are seeking a highly experienced Lead AI Engineer to design, build, and scale AI-driven platforms and solutions focused on case management, customer service optimization, and analytics-driven insights.
This role combines hands-on AI engineering, driving intelligent automation across case workflows, contact center operations, and enterprise applications. You will collaborate with business stakeholders, data scientists, and engineering teams to deliver scalable, cloud-native AI solutions powered by Machine Learning (ML) and Generative AI.
All your information will be kept confidential according to EEO guidelines.
We are a leading global business and digital transformation partner. We work with iconic brands worldwide.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
We are a leading global business and digital transformation partner. We work with iconic brands worldwide.
We are an AI-led digital transformation company delivering measurable business outcomes. We design, run, and automate the operations we transform — so our AI reaches production and keeps improving.
Offices: 1160 Pittsford-Victor Road, Pittsford (Rochester), NY 14534, US · Total Corporate Center, Triangle Drive cor. 10th Avenue, Bonifacio Triangle, Bonifacio Global City, Taguig, PH · Anillo Periférico, #301. Col. San Jemo, Monterrey, N.L, 64630, MX · Gateway office Parks,, A6, 6th Floor, A1, GF, 5th,6th & 7th , B2 block, # 16, GST Road, Perungalathur,, Chennai, TN 600063, IN · 500 Ouellette Avenue, Windsor, Ontario N9A1B3, CA
