Brisbane, Queensland, Australia · Hybrid
Deliver AI and automation solutions with real business impact Join a collaborative team focused on innovation and continuous improvement Flexible work options and strong career development support Help shape the future o…
Skills: Business Process Analysis, AI Implementation, Automation, Process Modelling, Requirement Gathering
Sydney, New South Wales, Australia · Hybrid
Actuarial Analyst – CTP Looking to kick-start or grow your actuarial career? We're looking for two Actuarial Analysts to join our CTP team on a permanent full-time basis. One role will support our NSW CTP portfolio and t…
Skills: Actuarial Studies, Mathematics, Statistics, Physics, Engineering
Sydney, New South Wales, Australia · Hybrid
Quality Monitoring Specialist Sydney or Newcastle | 10-month contract | Hybrid working | 9-day fortnight available Suncorp Group is all about making a difference for people and the communities they call home. In our Clai…
Skills: Quality Monitoring, Quality Assurance, Risk Management, Compliance, Root Cause Analysis
Auckland, Auckland, New Zealand · On-site
As a Business Development Manager, you will be responsible for developing and managing a portfolio of intermediary partners, driving profitable growth, and identifying new business opportunities across our Commercial and…
Skills: Business Development, Relationship Management, Account Management, Commercial Insurance, Underwriting Principles
Brisbane, Queensland, Australia · Hybrid
Deliver the vision, strategy and delivery of our engineering platform based on GitHub Enterprise Lead cross-functional teams to migrate from legacy tooling to optimise platform performance Brisbane or Sydney About the ro…
Skills: Platform Product Ownership, DevOps, GitHub Enterprise, Platform Engineering, CI/CD Modernization
Auckland, Auckland, New Zealand · Hybrid
As a Customer Advocacy Delivery Lead, you will play a key role in driving improvements across complaints management and customer vulnerability practices. Working across the business, you will lead strategic initiatives, …
Skills: Complaints Management, Customer Vulnerability, Strategic Project Delivery, Stakeholder Management, Data Analysis
Auckland, Auckland, New Zealand · Hybrid
This role plays a key part in supporting the development, implementation, and continuous improvement of Vero's governance and management of Schemes & Facilities. You will be responsible for strengthening governance frame…
Skills: Governance Frameworks, Risk Management, Compliance Monitoring, Stakeholder Management, Contract Review
Hamilton City, Waikato, New Zealand · Hybrid
As an Assistant Underwriter, you will play a key role in supporting profitable growth across our SME commercial portfolio. Working closely with intermediaries, customers and internal stakeholders, you will assess risks, …
Skills: Commercial Underwriting, Risk Assessment, Stakeholder Engagement, Negotiation, Problem Solving
Melbourne, Victoria, Australia · Hybrid
Work on advanced AI and machine learning solutions Flexible hybrid working and strong wellbeing support Contribute to enterprise-wide data transformation Build impactful AI solutions that transform how data delivers valu…
Skills: Machine Learning, Predictive Modelling, Generative AI, Prompt Engineering, Data Pipelines
New South Wales, Australia · Hybrid
Hybrid working/Sydney CBD or Canberra location Maintain and strengthen relationships (at all levels) with DistributorsJoin a collaborative team shaping strategic decisionsPermanent role About the Role: The Account Manage…
Skills: Account Management, Business Development, Relationship Management, Strategic Planning, Upselling
Auckland, Auckland, New Zealand · Hybrid
Marketing at Vero is entering an exciting new phase. We're strengthening one of New Zealand's most recognised insurance brands—building awareness, evolving our digital experience and creating more connected marketing tha…
Skills: Brand Management, Digital Marketing, Integrated Marketing Campaigns, Stakeholder Management, Content Strategy
Sydney, New South Wales, Australia · Hybrid
Hybrid working/Sydney CBD locationCareer growth through study support and development programsJoin a collaborative team shaping strategic decisionsPermanent role About the Role: Make an impact by delivering insights that…
Skills: Pricing Analysis, Portfolio Analysis, Actuarial Modelling, SQL, R
Brisbane, Queensland, Australia · Hybrid
Drive automation initiatives across enterprise platforms Hybrid working with flexibility and wellbeing support Career growth through cross-functional collaboration Shape the future of automation while advancing your care…
Skills: Business Analysis, Automation, Platform Delivery, Agile Practices, BABOK
Brisbane, Queensland, Australia · Hybrid
Design scalable cloud platforms supporting enterprise transformation Hybrid working with strong flexibility and wellbeing benefits Opportunity to grow in AI, automation, and cloud engineering Build platforms that power i…
Skills: Cloud Platform Design, Python, PowerShell, DevOps, Agile
Brisbane, Queensland, Australia · Hybrid
12-Month Contract | Drive customer-focused transformation in insurance claimsCollaborate with experts in technology and innovationEnjoy flexible work, paid study support, and wellbeing perks Join our Consumer Insurance t…
Skills: Insurance Claims, Project Delivery, Continuous Improvement, Analytical Thinking, Critical Thinking
Perth, Western Australia, Australia · Hybrid
Permanent opportunityWork closely with GIO marketing to ensure delivery of our claims messaging to Intermediary Broker MarketPerth CBD location The purpose of this crucial role is to support the GIO Workers’ Compensation…
Skills: Claims Management, Relationship Management, Stakeholder Engagement, Insurance Industry Knowledge, Leadership
New Zealand · On-site
You will manage the end-to-end design, development, maintenance and delivery of customer valued products and solutions. This is a 12-month contract opportunity. What you’ll do: Manage and maintain Consumer products in ac…
Skills: Product Management, Stakeholder Engagement, Negotiation, Conflict Resolution, Change Management
Auckland, Auckland, New Zealand · Hybrid
As an Assistant Underwriter, you will play a key role in supporting profitable growth across our SME commercial portfolio. Working closely with intermediaries, customers and internal stakeholders, you will assess risks, …
Skills: Commercial Underwriting, Risk Assessment, Stakeholder Engagement, Negotiation, Problem Solving
Queensland, Australia · On-site
12-Month Contract | Support large-scale claims transformation performance outcomes.Partner with Consumer Transformation and Claims leadership to identify initiative and performance opportunities.Define benefit methodolog…
Skills: Performance Analysis, Business Partnering, Benefit Tracking, Financial Acumen, Data Analysis
Sydney, New South Wales, Australia · Hybrid
Sydney or Brisbane Work across AWS, Azure or AVS cloud platformsHybrid working (50% WFH); great benefits and career opportunitiesStrong cloud-first strategy shaping future platforms About the Role As a Cloud Service Spec…
Skills: AWS, Azure, AVS, Cloud Governance, Vendor Management
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Lead AI and automation initiatives from discovery to implementation to drive operational performance and business outcomes. Analyze business processes to identify optimization opportunities and collaborate with technical teams to deliver technology-enabled solutions.
Requires experience in process discovery, modelling, and delivering AI or automation solutions. Must possess strong analytical skills and the ability to translate business needs into practical technical requirements.
Deliver AI and automation solutions with real business impact
Join a collaborative team focused on innovation and continuous improvement
Flexible work options and strong career development support
Help shape the future of how work gets done at Suncorp. Build your expertise in AI, automation and process improvement while growing your career in a team that turns ideas into meaningful outcomes.
We're looking for a Business Process Analyst who is passionate about process improvement, AI and automation. You'll work within a high-performing team of data science and automation specialists to analyse, design and deliver innovative technology solutions. This role offers the opportunity to influence how work is performed across the organisation while driving tangible business outcomes.
Lead AI and automation initiatives from discovery through to implementation, working closely with product owners and business stakeholders to deliver sustainable outcomes
Analyse business processes and operational challenges to identify opportunities for automation, optimisation and improved customer experiences
Gather and document requirements using a range of business analysis techniques, including workshops, interviews and process reviews
Assess risks associated with new and existing processes, recommending practical controls that support effective governance and delivery
Collaborate with technical teams to support solution design, delivery planning and successful implementation of technology-enabled improvements
Present insights, recommendations and delivery options to senior stakeholders, helping inform decision-making and business priorities
Experience leading business process discovery and process modelling activities to identify improvement, automation and transformation opportunities
Demonstrated capability managing multiple initiatives from concept through to delivery while maintaining strong stakeholder engagement
Experience delivering automation, AI or technology-enabled business solutions that improve operational performance
Knowledge of business analysis methodologies and techniques, with the ability to translate business needs into practical solutions
Experience collaborating with technical delivery teams, including developers and cross-functional technology specialists
Strong analytical and problem-solving skills, with the ability to evaluate data and provide evidence-based recommendations
Access our award-winning Shine platform, your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.
Hybrid working, flexible leave, 20 weeks paid parental leave, and up to 5 days paid flexible leave annually
Paid study support, career breaks, on-the-job learning, and a $1,000 referral bonus for eligible employees
Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
Paid volunteer leave, donation matching, and unlimited emergency response leave
Performance-based bonuses and Suncorp shares for eligible employees
Diversity is celebrated through employee resource groups and inclusive policies for all families
Explore our full benefits: www.suncorpgroup.com.au/careers/benefits
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
Since 1902, Suncorp has been building futures and protecting what matters.
Suncorp offers insurance products and services through some of Australia and New Zealand’s most recognised brands. Our purpose is to build futures and protect what matters – the focus of our company for more than 100 years. With the passion of our people, and our portfolio of brands including AAMI, GIO, Vero, Bingle, Apia and more, our ambition is to be the leading Trans-Tasman insurer. We put our customers at the heart of every decision, and we genuinely care about our customers and the communities in which they live. At Suncorp, we are big on culture, which is why ours is built on trust, empowerment, and flexibility, to help our people unlock their full potential and unleash their best and brightest selves. A career with us is more than just a job, it is an opportunity to positively impact the lives of thousands of people through the work you do each day.
Offices: 80 Ann St, Brisbane, Brisbane 4000, AU · 48 Shortland St, Auckland, 1010, NZ · 1 King William St, Adelaide, South Australia 5000, AU · 10 Shelley Street, Sydney, NSW 2000, AU · 530 Collins Street, Melbourne, VIC 3000, AU
Since 1902, Suncorp has been building futures and protecting what matters.
Suncorp offers insurance products and services through some of Australia and New Zealand’s most recognised brands. Our purpose is to build futures and protect what matters – the focus of our company for more than 100 years. With the passion of our people, and our portfolio of brands including AAMI, GIO, Vero, Bingle, Apia and more, our ambition is to be the leading Trans-Tasman insurer. We put our customers at the heart of every decision, and we genuinely care about our customers and the communities in which they live. At Suncorp, we are big on culture, which is why ours is built on trust, empowerment, and flexibility, to help our people unlock their full potential and unleash their best and brightest selves. A career with us is more than just a job, it is an opportunity to positively impact the lives of thousands of people through the work you do each day.
Offices: 80 Ann St, Brisbane, Brisbane 4000, AU · 48 Shortland St, Auckland, 1010, NZ · 1 King William St, Adelaide, South Australia 5000, AU · 10 Shelley Street, Sydney, NSW 2000, AU · 530 Collins Street, Melbourne, VIC 3000, AU
