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Calgary, Alberta, Canada · On-site
Entry level$1.1B raised
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Skills: Customer service, Sales, Financial advice, Digital banking, Technical skills
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ID de la solicitud: 268048 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. Propósito Contribuye al éxito general de la sucursal…
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Brampton, Ontario, Canada · On-site
Senior$1.1B raised
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Credit Solutions Associate, Commercial Banking - Kelowna/Prince George locations
Kelowna, British Columbia, Canada · On-site
Mid level$1.1B raised
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ScotiaMcLeod Administrative Associate - Toronto Plaza
Toronto, Ontario, Canada · On-site
Mid level$1.1B raised
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Principal Engineer, Intelligent Developer Platforms
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Senior+$1.1B raised
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Senior Financial Advisor - Peterborough Kawartha Centre, ON - 12month Contract
Peterborough, Ontario, Canada · On-site
Senior$1.1B raised
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Senior Financial Advisor - Bayview & High Tech, Richmond Hill, ON
Richmond Hill, Ontario, Canada · On-site
Senior$1.1B raised
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ID de la solicitud: 267002 Únase a un equipo ganador con un propósito claro, comprometido con el logro de resultados en una cultura inclusiva y de alto desempeño. Propósito El Titular es responsable de apoyar el logro de…
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Part-time
Competitive compensation, Benefits package, Professional development, Internal training
Posted 3d ago
Apply by Aug 9
~30 hrs/week
Responsibilities
The associate acts as a lobby leader to triage customers and provide exceptional service throughout their banking journey. They are responsible for contributing to branch targets by identifying sales opportunities and promoting digital banking solutions.
Requirements
Candidates should have strong customer service skills and the ability to explain financial concepts simply. Previous banking experience is considered a strong asset for this role.
Full job description
Requisition ID: 269733
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset
What’s in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package
Location(s): Canada : Alberta : Calgary
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.
Our disclaimer: bit.ly/socialdisclaim
Offices: 40 King St W, Toronto, Ontario M5H, CA · Bosque de Ciruelos 120, Miguel Hidalgo, CDMX 11700, MX · Calle Dionisio Derteano 102, San Isidro, Lima 15047, PE
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.
Our disclaimer: bit.ly/socialdisclaim
Offices: 40 King St W, Toronto, Ontario M5H, CA · Bosque de Ciruelos 120, Miguel Hidalgo, CDMX 11700, MX · Calle Dionisio Derteano 102, San Isidro, Lima 15047, PE