Customer Experience Associate - Nored Plaza, Nanaimo BC (18.75hrs/week)
Nanaimo, British Columbia, Canada · On-site
Entry level$1.1B raised
Requisition ID: 269803 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of ou…
Skills: Customer service, Relationship building, Sales, Technical skills, Digital banking
Senior Customer Experience Associate - Pointe Aux Trembles (30H/Week)
Montreal, Quebec, Canada · On-site
Entry level$1.1B raised
Requisition ID: 269580 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role Our Senior Customer Experience Associates are the face, character and heart of …
Skills: Customer service, Sales, Financial advice, Technical skills, Digital banking
Customer Service Representative - Barrie Financial Centre, Barrie (26.25 hrs/week)
Ontario, Canada · On-site
Entry level$1.1B raised
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Skills: Customer service, Relationship building, Sales, Technical skills, Digital banking
Requisition ID: 269649 Thanks for your interest in ScotiaGBS, the best campus in Bogota. Join a purpose driven winning team, committed to results, in an inclusive and high-performing environment. Purpose Contributes to t…
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Associé Expérience Client Sénior - Pointe Aux Trembles, Qc (30H/Semaine)
Montreal, Quebec, Canada · On-site
Mid level$1.1B raised
Numéro de la demande: 269580 Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement. À propos du role Ce que vous ferez Les associés principaux, Expérien…
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Senior Manager, Investment Distribution Management
Toronto, Ontario, Canada · On-site
Senior$1.1B raised
Requisition ID: 269837 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose The Senior Manager, Investment Distribution Management, is responsible for the design …
Senior Manager, Group Treasury Finance Strategic Initiatives
Toronto, Ontario, Canada · On-site
Senior$1.1B raised
Requisition ID: 269485 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. The Senior Manager, Group Treasury Finance Strategic Initiatives is responsible for leading fi…
Skills: Financial planning, Treasury finance, Process redesign, Performance analysis, Reporting
Global Banking and Markets Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years…
ID de la solicitud: 269094 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
ID de la solicitud: 269612 Gracias por tu interés en ser parte de Scotiabank Perú, apreciamos tu postulación. Estamos en la búsqueda de personas con talento que quieran crecer y lograr los objetivos de nuestra organizaci…
Skills: Trade Finance, Letters of Credit, Standby Letters of Credit, UCP600, ISBP821
ID de la solicitud: 266851 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. ¿Te interesa desarrollar tu carrera en el sector fin…
Requisition ID: 269865 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Transaction Banking Global Transaction Banking (GTB) is the payments and transaction en…
Customer Experience Associate - Innes Road, Orleans, ON (22.5h/week)
Ottawa, Ontario, Canada · On-site
Entry level$1.1B raised
Requisition ID: 269812 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of ou…
Skills: Customer service, Relationship building, Sales, Technical skills, Digital banking
ID de la solicitud: 268048 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. Propósito Contribuye al éxito general de la sucursal…
Requisition ID: 269506 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Purpose: The Senior Product Solutions Analyst will play a key role in transforming how busines…
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Requisition ID: 269747 Thanks so much for been interested to be part of Scotiabank Peru. In this company we are focus on hire talented people that want to develop an amazing career, achieving their goals and been aligned…
ID de la solicitud: 268412 Estamos comprometidos en continuar invirtiendo en nuestros empleados y ayudarte a continuar desarrollando tu línea de carrera en Scotiabank. Propósito Garantizar el óptimo funcionamiento de los…
Requisition ID: 269573 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. About the role What your role will be… Financial Advisor At Scotiabank we help employees build…
Requisition ID: 269578 Employee Referral Program – Potential Reward: $0.00 We are committed to investing in our employees and helping you continue your career at ScotiaGBS Purpose Contributes to the overall success of th…
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Part-time
Competitive compensation, Benefits package, Professional development, Internal training
Posted 3d ago
Apply by Aug 13
~19 hrs/week
Responsibilities
The Customer Experience Associate is responsible for providing exceptional service by processing daily transactions and proactively identifying customer needs. They also act as a technology expert to assist clients with digital banking tools and contribute to branch sales targets.
Requirements
Candidates must possess strong customer service skills and the ability to explain complex financial concepts in a simple manner. A flexible schedule and comfort with simple sales situations are required to succeed in this branch-based role.
Full job description
Requisition ID: 269803
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
Processing day to day transactions
Nurturing rich, long-standing relationships
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
Have proven customer service skills through work or community involvement
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Are comfortable in simple sales situations
Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
Internal training to support your career growth and enhance your skills
An organization committed to making a difference in our communities – for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
A competitive compensation and benefits package
Location(s): Canada : British Columbia : Nanaimo
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.
Our disclaimer: bit.ly/socialdisclaim
Offices: 40 King St W, Toronto, Ontario M5H, CA · Bosque de Ciruelos 120, Miguel Hidalgo, CDMX 11700, MX · Calle Dionisio Derteano 102, San Isidro, Lima 15047, PE
Welcome to Scotiabank. We serve thousands of customers, families, and communities across the globe, helping them achieve success through advice, products, and services. Follow for news, insights, thought leadership and more.
Our disclaimer: bit.ly/socialdisclaim
Offices: 40 King St W, Toronto, Ontario M5H, CA · Bosque de Ciruelos 120, Miguel Hidalgo, CDMX 11700, MX · Calle Dionisio Derteano 102, San Isidro, Lima 15047, PE