Villahermosa, Tabasco, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Mérida, Yucatán, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
León, Guanajuato, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Xalapa, Veracruz, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Pachuca, Hidalgo, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Tuxtla Gutiérrez, Chiapas, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Irapuato, Guanajuato, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Oaxaca City, Oaxaca, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Guadalajara, Jalisco, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Veracruz, Veracruz de Ignacio de la Llave, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
San Luis Potosí City, San Luis Potosí, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Ciudad de México, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Written Communication
Querétaro, Querétaro, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Puebla City, Puebla, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Campeche City, Campeche, Mexico · Remote Solely
We are hiring customer-focused and professional Bilingual Customer Support Representatives to join a growing support team serving customers across e-commerce and telehealth-related services. In this role, you will assist…
Skills: English Fluency, Spanish Fluency, Customer Service, Call Center Operations, Phone Communication
Mangaldan, Pangasinan, Philippines · Hybrid
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal f…
Skills: Project Coordination, Customer Service, Time Management, Stakeholder Communication, Risk Management
Dagupan, Pangasinan, Philippines · Hybrid
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal f…
Skills: Project Coordination, Customer Service, Time Management, Communication, Problem Solving
Calasiao, Pangasinan, Philippines · Hybrid
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal f…
Skills: Project Coordination, Customer Service, Time Management, Stakeholder Communication, Risk Management
San Carlos, Pangasinan, Philippines · Hybrid
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal f…
Skills: Project Coordination, Customer Service, Time Management, Stakeholder Communication, Risk Management
Binmaley, Pangasinan, Philippines · Hybrid
We are seeking a highly organized, detail-oriented, and customer-focused Project Coordinator to join a growing team supporting the implementation of business communication and connectivity solutions. This role is ideal f…
Skills: Project Coordination, Customer Service, Time Management, Stakeholder Communication, Risk Management
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Respond to customer inquiries via phone and email regarding orders, subscriptions, and account management for e-commerce and telehealth services. Maintain accurate documentation and escalate complex issues while meeting quality and productivity goals.
Requires fluency in English and Spanish with at least one year of customer service or call center experience. Candidates must have a stable wired internet connection, a headset, and an additional screen.
In this role, you will assist customers with order inquiries, subscription support, account assistance, and general service-related questions through phone, email, and other support channels.
This position does not provide medical advice. Representatives support customers using approved resources, established processes, and company guidelines.
We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Applicants selected to move forward will complete:
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
