Cairo, Cairo, Egypt · On-site
Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide comprehensive solutions to businesses across various indust…
Skills: Telecommunication Consulting, Customer Service, Market Research, Strategic Planning, Relationship Management
6th of October City, Giza, Egypt · On-site
, 40 hours per week Position: Entertainment Platform Customer Support Representative Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We specialize in prov…
Skills: Customer Service, Technical Troubleshooting, CRM Systems, English Communication, Arabic Communication
Cairo, Cairo, Egypt · On-site
Job Description: RayaCX is a leading customer experience management company based in Cairo, Egypt. We are currently seeking a customer service agent to join our team on a full-time basis. As a Customer Service Agent you …
Skills: Telecommunications Expertise, Customer Experience Management, Strategic Planning, Data Analysis, Project Management
Cairo, Cairo, Egypt · On-site
Position: Customer Support Specialist "Entertainment Platform" Company Overview: RayaCX is a leading customer experience management company that helps businesses of all sizes improve their customer support and satisfacti…
Skills: Customer Service, Problem Solving, Critical Thinking, Multitasking, Time Management
Nasr City, Cairo, Egypt · On-site
Position: Data Entry Operator Company Overview: RayaCX is a leading customer experience management company based in Nasr City, Egypt. We provide innovative solutions to help businesses enhance their customer interactions…
Skills: Typing, Attention To Detail, Microsoft Office, Data Entry Software, Communication
Cairo, Cairo, Egypt · On-site
Job Description: We are seeking a highly motivated and customer-oriented individual to join our team as a Banking Customer Support for our "First Line" department at RayaCX in Cairo, Egypt. As a member of our team, you w…
Skills: Customer Service, Banking Knowledge, English Communication, Arabic Communication, Problem Solving
Cairo, Cairo, Egypt · On-site
, Permanent Job Title: Customer Service Agent Company: RayaCX Location: Cairo, Egypt Contract Details: Full-time, Permanent RayaCX is a leading customer experience management company based in Cairo, Egypt. We are looking…
Skills: Customer Service, Communication Skills, Problem-Solving, Decision-Making, Time Management
Cairo, Cairo, Egypt · On-site
Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park, Egypt. We provide comprehensive solutions to businesses across various indu…
Skills: Telecommunication Consulting, Customer Service, Analytical Skills, Problem Solving, Microsoft Office
Cairo, Cairo, Egypt · On-site
, Permanent Position: FinTech Customer Service Advisor Company Overview: RayaCX is a leading customer experience management company that provides innovative solutions to businesses in the FinTech industry. With a strong …
Skills: Customer Service, Troubleshooting, Communication, Interpersonal Skills, Problem Solving
Cairo, Cairo, Egypt · On-site
Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park, Egypt. We provide comprehensive solutions to businesses across various indu…
Skills: Telecommunication Products Knowledge, Customer Service, Analytical Skills, Problem-Solving, Microsoft Office
Cairo, Cairo, Egypt · On-site
KEY RESPONSIBILITIESEstablish recruiting requirements by studying and planning for the organization business plan and work proactively to fulfill all vacant positions. Identify all needs replacement positions or expansio…
Skills: Mass Hiring, Recruitment Planning, Candidate Sourcing, Interviewing, Pipeline Management
Cairo, Cairo, Egypt · On-site
Key responsibilities: Own the end-to-end performance of the operational-enablement function — Workforce Management, Real-Time / Control Tower operations, MIS/Reporting/Decision support, Quality/knowledge management, and …
Skills: Workforce Management, Control Tower Operations, MIS Reporting, Quality Management, Training Management
Cairo, Cairo, Egypt · On-site
What will you do? Develop project plan & identifies the required tasks to reach the desired output and objectives through identifying client's requirements, setting authority matrix & preparing materials related to proje…
Skills: Project Planning, Client Requirements Analysis, Verification and Validation, Business Cycle Analysis, Financial Management
Cairo, Cairo, Egypt · On-site
, 3 months Position: Recruitment Internship Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. Our mission is to help businesses deliver exceptional customer experiences t…
Skills: Sourcing, Screening, Interviewing, Job Posting, Candidate Database Management
6th of October City, Giza, Egypt · On-site
Job description Company Description RAYA Customer Experience (RAYA CX) is a leading provider of next-generation BPO and customer experience management solutions, serving global clients across multiple industries. Since 2…
Skills: Mechanical Engineering, Fluent English, Technical Support, Customer Service, Problem Solving
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The advisor serves as a primary contact for telecommunication clients, providing expert advice on products and services. They are responsible for developing strategies to improve customer loyalty and monitoring key performance indicators.
Candidates must hold a bachelor's degree in Telecommunication, Business Administration, or a related field with at least 3 years of industry experience. Proficiency in English, Arabic, and CRM software is required.
Position: Telecommunication Advisor
Company Overview:
RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of experts is dedicated to delivering exceptional customer service and driving positive results for our clients.
Job Overview:
We are seeking a highly motivated and experienced Telecommunication Advisor to join our team. The successful candidate will be responsible for providing expert advice and support to our clients in the telecommunication industry. This is a full-time position based in 6th of October City, Egypt.
Key Responsibilities:
Requirements:
We Offer:
If you are passionate about the telecommunication industry and have a strong desire to provide exceptional customer service, we would love to hear from you. Apply now to join our team at RayaCX as a Telecommunication Advisor.
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
Offices: 7A Abdullah Al Arian St. Al Motamayez District, First 6th of October, Giza , EG · Raya Corporation Building, 26th of July Road, Touristic Zone, Giza , EG · Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar KSA 34428, SA · 1st Floor, Millenium Tower, King Mohammed VI Avenue, Al-Seef Manama, Manama, Manama, BH · 45th Floor, Mazaya Business Avenue (BB2), Jumeirah Lake Towers Dubai, Dubai, Dubai, AE
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001. Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
Offices: 7A Abdullah Al Arian St. Al Motamayez District, First 6th of October, Giza , EG · Raya Corporation Building, 26th of July Road, Touristic Zone, Giza , EG · Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar KSA 34428, SA · 1st Floor, Millenium Tower, King Mohammed VI Avenue, Al-Seef Manama, Manama, Manama, BH · 45th Floor, Mazaya Business Avenue (BB2), Jumeirah Lake Towers Dubai, Dubai, Dubai, AE
