Job Title: Turkish Call Center Agent Company: RayaCX Location: 6th of October City, Egypt Contact Details: Temporary, Full-time RayaCX is a leading customer experience management company, providing innovative solutions t…
Skills: Turkish Fluency, English Fluency, Customer Service, Communication Skills, Interpersonal Skills
Entertainment Platform Customer Support Representative
Cairo, Cairo, Egypt · On-site
Entry level
About the Role: We are seeking a highly motivated and customer-oriented individual to join our dynamic customer support team. As a Customer Support Representative, you will be responsible for providing exceptional suppor…
Skills: Customer Support, Technical Troubleshooting, CRM Software, Ticketing Systems, Written Communication
Key Responsibilities: Draft, review, and negotiate a wide range of contracts, including but not limited to service agreements, vendor contracts, employment agreements, and joint ventures.Ensure all contracts align with a…
Position: Customer Service Representative (Wolof language speaker) We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative (Wolof language speaker). As a c…
Skills: Wolof Fluency, Customer Service, Communication Skills, Problem Solving, Decision Making
Job Title: Russian Customer Service Agent Company: RayaCX Location: 6th of October City, Egypt Contact Details: Temporary, Full-time RayaCX is a leading customer experience management company, providing innovative soluti…
Skills: Russian Fluency, English Fluency, Customer Service, Call Center Operations, Problem Solving
Job Description About the Role: We seek a highly motivated and customer-oriented individual to join our dynamic customer support team. As a Customer Support Representative on the biggest entertainment platform in the Mid…
Position: Financial Call Center Advisor Company Overview: RayaCX is a leading customer experience management company that specializes in providing exceptional customer service solutions for financial institutions. Our te…
Skills: Customer Service, Financial Services Knowledge, Communication Skills, Problem Solving, Decision Making
Position: Real Estate Sales Advisor Company Overview: RayaCX is a leading property management company that specializes in providing exceptional services to both residential and commercial clients. Our team of experienced…
الوظيفة: موظف خدمة عملاء عن الشركة: تعد RayaCX من الشركات الرائدة في إدارة خدمة العملاء، ومقرها في مدينة السادس من أكتوبر، مصر. نحن نوفر حلولاً شاملة للشركات عبر مختلف الصناعات لمساعدتهم على تحسين رضا العملاء وزيادة ولائ…
Skills: Customer Support, Communication Skills, Interpersonal Skills, Analytical Skills, Problem Solving
Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide comprehensive solutions to businesses across various indust…
الوظيفة: موظف خدمة عملاء عن الشركة:تعد RayaCX من الشركات الرائدة في إدارة خدمة العملاء، ومقرها في مدينة السادس من أكتوبر، مصر. نحن نوفر حلولاً شاملة للشركات عبر مختلف الصناعات لمساعدتهم على تحسين رضا العملاء وزيادة ولائه…
Skills: Customer Support, Communication Skills, Interpersonal Skills, Analytical Skills, Problem Solving
Job Title: Turkish Customer Service Agent Company: RayaCX Location: 6th of October City, Egypt Contact Details: Temporary, Full-time RayaCX is a leading customer experience management company, providing innovative soluti…
Skills: Turkish Fluency, English Fluency, Customer Service, Call Center Operations, Problem Solving
Job Title: Portuguese Customer Service Agent Company: RayaCX Location: 6th of October City, Egypt Contact Details: Temporary, Full-time RayaCX is a leading customer experience management company, providing innovative sol…
Skills: Portuguese Fluency, English Fluency, Customer Service, Call Center Operations, Problem Solving
الوظيفة: موظف خدمة عملاء بنوك موقع العمل: داخل البنك (أسيوط) عن الشركة:تعد RayaCX من الشركات الرائدة في إدارة خدمة العملاء، ومقرها في مدينة السادس من أكتوبر، مصر. نحن نوفر حلولاً شاملة للشركات عبر مختلف الصناعات لمساعدته…
Skills: Customer Service, English Proficiency, Communication Skills, Interpersonal Skills, Analytical Skills
Company Overview: RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and …
Skills: Problem Solving, Decision Making, Communication Skills, Listening Skills, Handling Skills
Online Application Customer Service Representative Company Overview: RayaCX is a leading customer experience management company based in Cairo, Egypt. We specialize in providing high-quality customer service solutions fo…
Medical Laboratory Customer Service Representative
Cairo, Cairo, Egypt · Hybrid
Entry level
Job Summary: The Medical Laboratory Customer Service Representative is responsible for providing excellent customer service to patients, physicians, and other healthcare professionals. They will handle inquiries, schedul…
Skills: Customer Service, Appointment Scheduling, Order Processing, Billing, Patient Record Management
Core Responsibilities: Identifying Hiring Needs:Working with hiring managers to understand the requirements of open positions and the skills needed for success. Developing and Posting Job Descriptions:Writing clear, conc…
KEY RESPONSIBILITIES: Deliver Training for assigned staff (new batches verification & refreshment sessions recalibration sessions) with the agreed benchmarks and due dates. Oversee the performance of the assigned trainer…
Key Responsibilities: Oversee the full cycle of accounts receivable, including billing, collections, cash applications, and reconciliations. Review and ensure the accuracy of invoices before dispatching to clients. Monit…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time, Temporary
bachelor degree
Competitive Salary, Benefits Package, Comprehensive Training, Ongoing Support
Posted 23d ago
~40 hrs/week
Responsibilities
Provide exceptional customer service to Turkish-speaking clients by handling inquiries, complaints, and requests via phone. Document all interactions and collaborate with team members to improve the overall customer experience.
Requirements
Candidates must be fluent in both Turkish and English and be able to work on-site in 6th of October City. Previous call center experience and proficiency in Microsoft Office are preferred.
Full job description
Job Title: Turkish Call Center Agent
Company: RayaCX
Location: 6th of October City, Egypt
Contact Details: Temporary, Full-time
RayaCX is a leading customer experience management company, providing innovative solutions to clients worldwide. We are currently seeking a Turkish Call Center Agent to join our team at our location on the 6th of October City, Egypt.
As Turkish Customer Service Agent, you will be responsible for providing exceptional customer service to our Turkish-speaking clients. This is a temporary, full-time position with the potential for long-term employment.
Key Responsibilities:
Answer incoming calls from Turkish-speaking customers and assist with inquiries, complaints, and requests
Handle customer concerns in a professional and timely manner, ensuring customer satisfaction
Utilize company systems and resources to accurately and efficiently resolve customer issues
Maintain a high level of product and service knowledge to effectively address customer inquiries
Document all customer interactions and maintain accurate records
Meet and exceed individual and team performance goals
Collaborate with team members and other departments to improve overall customer experience.
Requirements:
Fluent in Turkish and English (written and spoken)
Previous customer service or call center experience is preferred
Excellent communication and interpersonal skills
Strong problem-solving and decision-making abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficient in Microsoft Office and other computer applications
Willingness to work flexible hours, including weekends and holidays
Must be able to work on-site at our 6th of October City location
-Graduated, undergrads and gap year
We offer:
Competitive salary and benefits package
Comprehensive training and ongoing support
A positive and collaborative work environment
If you are a fluent Turkish speaker passionate about delivering exceptional customer service, we want to hear from you! Apply now to join our dynamic and diverse team at RayaCX.
Related keywords
Turkish LanguageEnglish LanguageCustomer ExperienceCall CenterCustomer SupportMicrosoft OfficeClient RelationsRayaCX6th of October CityCustomer Satisfaction
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
Offices: 7A Abdullah Al Arian St. Al Motamayez District, First 6th of October, Giza , EG · Raya Corporation Building, 26th of July Road, Touristic Zone, Giza , EG · Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar KSA 34428, SA · 1st Floor, Millenium Tower, King Mohammed VI Avenue, Al-Seef Manama, Manama, Manama, BH · 45th Floor, Mazaya Business Avenue (BB2), Jumeirah Lake Towers Dubai, Dubai, Dubai, AE
Customer ExperienceDigital CXCustomer ServiceOmnichannelContact CenterCX ConsultancyCall Center LeasingHROCX ManagementSocial Media Moderation
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
Offices: 7A Abdullah Al Arian St. Al Motamayez District, First 6th of October, Giza , EG · Raya Corporation Building, 26th of July Road, Touristic Zone, Giza , EG · Shoaibi Building, Prince Thamer Street, Al-Khobar Al Shamalia, Khobar KSA 34428, SA · 1st Floor, Millenium Tower, King Mohammed VI Avenue, Al-Seef Manama, Manama, Manama, BH · 45th Floor, Mazaya Business Avenue (BB2), Jumeirah Lake Towers Dubai, Dubai, Dubai, AE
Customer ExperienceDigital CXCustomer ServiceOmnichannelContact CenterCX ConsultancyCall Center LeasingHROCX ManagementSocial Media Moderation