Jobs at NSW Department of Customer Service (Now Hiring) — 187 open — Page 9

Associate ICT Developer

Sydney, New South Wales, Australia · Hybrid

$103k–$114k/yr

Mid level

Associate ICT Developer Grade: 5/6 Salary range: $102,936- $113,579+ superannuation and leave loading Duration: Permanent full-time role, ongoing Location: Hybrid with an in-office requirement 40% of the time in Sydney M…

Skills: Software Development, Data Pipelines, CI/CD Pipelines, Source Control, Data Integration

Associate Director, Policy and Corporate Strategy

Australia · On-site

$154k–$178k/yr

Senior

Associate Director, Policy and Corporate Strategy Join Destination NSW, the champion and voice for the visitor economy within the NSW Government Clerk Grade 11/12 position with a salary range $154,231 - $178,369 per annu…

Skills: Strategic Policy Development, Corporate Strategy, Executive Briefing, Stakeholder Engagement, Policy Research

Executive Assistant

Council of the City of Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Executive Assistant Clerk Grade 7/8 - $116,981 - $129,492 plus super Employment Type: Temporary Full time up to 24 months with potential to move to Ongoing Closing: Monday, 20th July 2026 [10.59am] Location: Parramatta, …

Skills: Executive Support, Diary Management, Stakeholder Management, Executive Briefings, Secretariat Support

Customer Resolution Representative

Sydney, New South Wales, Australia · Hybrid

Mid level

Customer Resolution Representative – Job Advert Clerk Grade: 3/4 Employment Type: Ongoing and temporary opportunities, Full-time Location: All NSW DCS office locations considered Hybrid work arrangements - Office attenda…

Skills: Customer Service, Communication, Problem Solving, Dispute Resolution, Legislation Interpretation

Senior Service Centre Operations Lead

Orange, New South Wales, Australia · Hybrid

$133k–$147k/yr

Senior+

Senior Service Centre Operations Lead Clerk Grade: 9/10 Salary Range: $133,348 – $146,945 (plus superannuation) Employment Type: Ongoing Locations: Orange, NSW or Parramatta. Hybrid opportunity. In-office requirement 2-3…

Skills: Customer Service, Process Improvement, Team Management, Performance Metrics, Stakeholder Engagement

P&C Contact Centre Support Officer

Mangrove Mountain, New South Wales, Australia · Hybrid

$87k–$95k/yr

Mid level

P&C Contact Centre Support Officer Clerk Grade: 03/04 Salary Range: $87,199 - $95,482 + super Employment Type: Ongoing, Full-time Location: Hybrid role with a home base of Parramatta os Gosford with regular weekly office…

Skills: Customer Service, Inbox Management, Written Communication, Verbal Communication, Time Management

Senior Advisor PIE - Strategic Engagement

Sydney, New South Wales, Australia · Hybrid

$133k–$147k/yr

Senior

Senior Advisor PIE - Strategic Engagement Clerk Grade: 09/10 Salary Range: $133,348 - 146,945 + super Employment Type: Ongoing, Full-Time Location: Based in Sydney (McKell Office) with occasional travel to Gosford and Pa…

Skills: Organisational Development, Stakeholder Engagement, Change Management, Data Analysis, Coaching

Manager, Information Management

Sydney, New South Wales, Australia · Hybrid

$150k–$173k/yr

Senior+

MANAGER, INFORMATION MANAGEMENT Clerk Grade: 11/12 Employment Type: Temporary – 12 months opportunity Base salary: $154,231 - $178,369 + superannuation Location: Sydney or Gosford (hybrid work available) An exciting temp…

Skills: Information Management, GIPA, Privacy Legislation, Records Management, Internal Review Decisions

Revenue Officer

Lithgow, New South Wales, Australia · On-site

$103k–$114k/yr

Mid level

Revenue Officer Division: Revenue NSW - This role sits within the Revenue Management Team - Strategy & Innovation Clerk Grade: 5/6 Salary: $102,936 - $113,579 + Superannuation Employment Type: Multiple roles – Both ongoi…

Skills: Financial Reconciliation, Problem Solving, Attention To Detail, Organizational Ability, Financial Reporting

Assistant Talent Acquisition Advisor

Sydney, New South Wales, Australia · Hybrid

Mid level

Assistant Talent Acquisition Advisor Branch and Division: Talent Acquisition, P&C Location: Flexible across Haymarket CBD, Parramatta and Gosford. Hybrid working with an expectation to attend the team landing days in off…

Skills: High-Volume Recruitment, Candidate Management, Stakeholder Engagement, Recruitment Lifecycle, Sourcing Strategies

Operations Support Officer - Tax Debt

Lithgow, New South Wales, Australia · Hybrid

Mid level

Operations Support Officer - Tax Debt Division: Revenue NSW Grade: Clerk Grade 3/4 Employment Type: Ongoing, Full-time Location: Across Revenue NSW locations - Parramatta, Maitland, Gosford, Lithgow and Wollongong - requ…

Skills: Debt Collection, Tax Debt Processes, Insolvency Management, Compliance, Correspondence Management

Senior Financial Analyst, Total State Financial Reporting

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Senior

Senior Financial Analyst x 2 Total State Financial Reporting Employment Type: Temporary Employment period: 24 months x two fixed-term positions Classification / Grade / Band: Clerk Grade 7/8 Remuneration: $116,981 - $129…

Skills: Consolidation Accounting, Variance Analysis, Financial Reporting, Excel, Technical Financial Accounting

Senior Financial Analyst, Total State Financial Reporting

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Senior

Senior Financial Analyst x 2 Total State Financial Reporting Employment Type: Temporary Employment period: 24 months x two fixed-term positions Classification / Grade / Band: Clerk Grade 7/8 Remuneration: $116,981 - $129…

Skills: Consolidation Accounting, Financial Reporting, Variance Analysis, Advanced Excel, Public Sector Accounting

Manager Practice Development and Continuous Improvement

Sydney, New South Wales, Australia · Hybrid

Senior+

Manager, Practice Development & Continuous Improvement Clerk Grade: 11/12 Employment Type: Temporary – 4 Months Location: Sydney CBD (McKell), Parramatta (4PSQ) or Gosford. Other NSW Fair Trading locations may be conside…

Skills: Continuous Improvement, Operational Practice Development, Stakeholder Engagement, Co-design, Regulatory Compliance

Project Officer

Sydney, New South Wales, Australia · Hybrid

$117k–$129k/yr

Mid level

Project Officer Grade: 7/8 Salary range: $116,981-$129,492 + superannuation and leave loading Duration: temporary full time role for up to 7 months Location: Hybrid with an in-office requirement 2 days a week in Sydney, …

Skills: Stakeholder Engagement, Strategy Development, Data Analysis, Facilitation, Project Management

Senior Advisor, Executive Operations & Support

Sydney, New South Wales, Australia · Hybrid

$129k–$143k/yr

Senior

SENIOR ADVISOR, EXECUTIVE OPERATIONS & SUPPORT Clerk Grade: 9/10 Employment Type: Temporary opportunity up to 30 June 2027 Base salary: $129,464 - $142,665 per annum plus superannuation Located in Sydney CBD – McKell Bui…

Skills: Executive Support, Strategic Partnership, Internal Communications, Stakeholder Management, Executive Briefing

Senior Risk and Business Continuity Advisor

Sydney, New South Wales, Australia · Hybrid

$133k–$147k/yr

Senior

Senior Risk and Business Continuity Advisor, The Office of General Counsel (OGC) Employment Type: Temporary Employment period: (6 months, with the possibility of extension) Classification / Grade / Band: Clerk Grade 9/10…

Skills: Enterprise Risk Management, Business Continuity Planning, Business Impact Analysis, Risk Assessment, Control Assessment

Assistant Talent Acquisition Advisor

Sydney, New South Wales, Australia · Hybrid

Mid level

Assistant Talent Acquisition Advisor Branch and Division: Talent Acquisition, P&C Location: Flexible across Haymarket CBD, Parramatta and Gosford. Hybrid working with an expectation to attend the team landing days in off…

Skills: High-volume Recruitment, Candidate Management, Stakeholder Management, Recruitment Lifecycle, Sourcing Strategies

Senior Project Officer

Australia · Hybrid

$133k–$147k/yr

Senior

Senior Projects Officer, Temporary, Sydney Clerk Grade 9/10 $133,348 to $146,945 base plus 12% super and leave loading, commensurate with experience Temporary role up to August 2027, with the potential to become ongoing.…

Skills: Project Coordination, Stakeholder Management, Procurement, Contract Administration, Risk Management

Customer Service Representative - Cootamundra

Australia · On-site

Entry level

Customer Service Representative SNSW Clerk Grade 3/4- starting annual salary $71,959 plus superannuation and leave loading Employment Type: Ongoing Part Time- 20 hours per week This role is Monday to Friday and requires …

Skills: Customer Service, Communication Skills, Problem Solving, Attention To Detail, Computer Literacy

About NSW Department of Customer Service

Industry
Government Administration
Company size
10,001+ employees
Headquarters
Haymarket, NSW
LinkedIn followers
86,004

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. We are focused on delivering customer service, modern and strong regulation, along with meaningful digital reform for communities. DCS is a portfolio of more than 30 agencies, entities and business units, which makes our work incredibly diverse. We are guided by our core values of integrity, trust, service and accountability. We offer flexible working, competitive pay and conditions, and support employee health and wellbeing. Come join us and help influence the future of our great state. Our community guidelines: https://www.nsw.gov.au/customer-service/access-to-information/dcs-social-media-community-guidelines

Offices: 2-24 Rawson Place, Haymarket, NSW 2000, AU

View all jobs at NSW Department of Customer Service