New York, New York, United States · Hybrid
$42k–$49k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. **This pos…
Skills: Customer Service, Document Review, Application Processing, Clerical Experience, Keyboarding
New York, New York, United States · Hybrid
$42k–$49k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. **This pos…
Skills: Customer Service, Document Review, Application Processing, Data Entry, Communication
New York, New York, United States · Hybrid
$68k–$125k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eli10050gible to apply.* **Th…
Skills: Business Analysis, Requirements Gathering, Business Process Analysis, Workflow Documentation, Data Analysis
New York, New York, United States · Hybrid
$42k–$49k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. **This pos…
Skills: Customer Service, Phone Communication, Email Communication, Appointment Scheduling, Online Portal Guidance
New York, New York, United States · Hybrid
$75k–$150k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Business Analysis, Project Management, Requirements Gathering, Business Process Analysis, Data Analysis
New York, New York, United States · On-site
$68k–$115k/yr
Job Description The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people a…
Skills: Leadership, Program Coordination, Stakeholder Management, Contract Management, Staff Development
New York, New York, United States · On-site
$88k–$100k/yr
Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys…
Skills: Investigative Leadership, Case Management, Field Operations, Personnel Supervision, Risk Assessment
New York, New York, United States · On-site
$130k–$134k/yr
Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys…
Skills: Legal Investigation, Case Management, Regulatory Compliance, Policy Drafting, Internal Auditing
New York, New York, United States · On-site
$125k–$150k/yr
Job Description The Agency You’ll Join: The New York City Mayor’s Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public propert…
Skills: Project Management, Stakeholder Management, Policy Analysis, Data Analysis, Strategic Planning
New York, New York, United States · On-site
$128k–$141k/yr
Job Description *All candidates must be working for a NYC agency and be permanent in the title of Supervisor of Mechanics (Mechanical Equipment)* The New York City Department of Correction seeks to hire an experienced SO…
Skills: Fleet Management, Supervisory Leadership, Budget Preparation, Mechanical Maintenance, Vendor Management
New York, New York, United States · On-site
Job Description The Office of Chief Medical Examiner investigates cases of persons who die within New York City from criminal violence, by accident, by suicide, suddenly when in apparent health, when unattended by a phys…
Skills: Help Desk Support, Desktop Support, Hardware Troubleshooting, Software Troubleshooting, Audio/Visual Setup
New York, New York, United States · On-site
$63k–$98k/yr
Job Description The New York City Department of Youth and Community Development (DYCD) invests in of community-based organizations and programs to alleviate the effects of poverty and to opportunities for New Yorkers and…
Skills: Budget Planning, Financial Analysis, Revenue Claiming, Funding Compliance, Grant Management
New York, New York, United States · On-site
$50k–$67k/yr
Job Description *THIS IS ONLY OPEN TO CITY EMPLOYEES WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE OF BOOKKEEPER* If you have taken and passed Bookkeeper Exam 3117, please include your list number on your resume. The miss…
Skills: Bookkeeping, Accounting, Fiscal Account Management, Expense Reporting, Documentation
New York, New York, United States · On-site
$62k–$72k/yr
Job Description The NYC Department of Buildings is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate co…
Skills: Boiler Inspection, Pressure Vessel Analysis, Hydrostatic Testing, Technical Reporting, Regulatory Compliance
New York, New York, United States · On-site
$62k–$72k/yr
Job Description The NYC Department of Buildings is responsible for ensuring the safe and lawful use of buildings and properties by enforcing the NYC Construction Codes, Energy Code and Zoning Resolution. We facilitate co…
Skills: Plumbing Inspection, Gas Piping Assessment, Fire Suppression Systems, NYC Construction Code, Zoning Resolution
New York, New York, United States · On-site
$62k–$72k/yr
Job Description This position performs work in the inspection of construction, repairs or alteration of structures for conformity with NYC Construction Codes, Department rules, other pertinent laws and rules, and approve…
Skills: Construction Inspection, NYC Construction Codes, Zoning Resolution, Technical Inspections, Violation Issuance
New York, New York, United States · On-site
$63k–$72k/yr
Job Description The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high-quality drinking water, managing waste…
Skills: Program Planning, Employee Engagement, Data Analysis, Report Preparation, Talent Acquisition
New York, New York, United States · Hybrid
$73k–$83k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Budget Monitoring, Financial Reporting, FMS, Budget Reconciliation, Variance Analysis
New York, New York, United States · Hybrid
$130k–$140k/yr
Job Description DISCLAIMER: Only candidates who are permanent Administrative City Planners, those reachable on the civil service list, or New York City Employees serving permanently in comparable civil service titles are…
Skills: Project Management, City Planning, Land Use Application Review, Zoning Requirements, Staff Supervision
New York, New York, United States · On-site
$62k–$108k/yr
Job Description Hours: Full-Time Position – 35 Hours Work Location: 30-30 Thomson Avenue, LIC, NY 11101 Only candidates who are permanent in the Administrative Inspector (Electrical) title or reachable on the open-compet…
Skills: Electrical Design Review, Project Scope Development, Forensic Analysis, Construction Administration, Building Codes
New York, New York, United States • Hybrid
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The representative supports applicants through the licensing process by reviewing applications, verifying documentation, and processing fees. They serve as the primary point of contact to guide applicants through online tools and resolve outstanding requirements via phone and email.
Candidates must possess a high school diploma or equivalent and have one year of satisfactory clerical experience. Additionally, a minimum typing speed of 100 keystrokes per minute is required.
*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City’s Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
The Licensing Division's General Vending Unit is seeking a knowledgeable and customer-focused Customer Service Representative to support applicants through the licensing process by phone and email. The Customer Service Representative is often the first point of contact for prospective and current licensees and plays a key role in reducing unnecessary Licensing Center visits by guiding applicants through online tools, answering licensing questions accurately, and scheduling timely appointments.
Responsibilities include, but are not limited to:
- Review new and renewal license applications and amendments submitted online and in person, confirming that all eligibility requirements, documentation, and fees are complete and accurate
- Verify online payments and confirm that correct fees have been charged in accordance with applicable licensing rules.
- Conduct thorough document review for every application submission, identifying deficiencies and initiating timely follow-up with applicants.
- Contact applicants by phone, email, and postal mail to communicate missing requirements and provide clear guidance on how to resolve outstanding items without unnecessary delays.
- Maintain accurate records of application status, correspondence, and processing actions in DCWP's licensing systems.
- Escalate complex or sensitive applications to supervisory staff as appropriate and flag patterns that may indicate systemic issues in the application process.
- Collaborate with the Intake team to ensure consistency between in-person and online application processing standards.
- Backup others as needed.
CLERICAL ASSOCIATE - 10251
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
View all jobs at New York City Housing Authority (NYCHA)NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
View all jobs at New York City Housing Authority (NYCHA)