New York, New York, United States · Hybrid
$42k–$49k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply. **This pos…
Skills: Customer Service, Phone Communication, Email Communication, Appointment Scheduling, Online Portal Guidance
New York, New York, United States · On-site
$63k–$98k/yr
Job Description Traffic Operations’ Signals Timing and Intersection Control Unit (STIC) seeks to hire a Community Coordinator. The successful candidate will be responsible for preparing evaluation reports, conducting ana…
Skills: Program Coordination, Evaluation Reporting, Data Analysis, Project Tracking, Stakeholder Management
New York, New York, United States · Hybrid
$77k–$100k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE ADMINISTRATIVE MANAGER CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Hiring Unit is directly responsible…
Skills: Civil Service Hiring, Structured Interviewing, Onboarding, Personnel Actions, Program Management
New York, New York, United States · Hybrid
$71k–$80k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE PUBLIC HEALTH EDUCATOR CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Division of Family and Child Health…
Skills: Program Evaluation, Public Health Education, Needs Assessment, Technical Assistance, Data Analysis
New York, New York, United States · On-site
$82k–$94k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE ASSOCIATE STAFF ANALYST CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE The Department of Social Services (DSS) is comprised o…
Skills: Data Analysis, Quality Assurance, Performance Metrics, KPI Development, Internal Auditing
New York, New York, United States · On-site
$71k–$78k/yr
Job Description APPLICANTS MUST BE PERMANENT IN THE PRINCIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE Family Independence Administration (FIA) provides temporary help to individuals and families with social service …
Skills: Accounts Payable, Staff Supervision, Vendor Management, Financial Management System (FMS), PASSPort
New York, New York, United States · Hybrid
$53k–$57k/yr
Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE LABORATORY ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The Bureau of Public Health Clinics-Sexua…
Skills: Phlebotomy, Blood Drawing, CLIA Waived Testing, Specimen Labeling, Specimen Packaging
New York, New York, United States · Hybrid
$130k–$140k/yr
Job Description DISCLAIMER: Only candidates who are permanent Administrative City Planners, those reachable on the civil service list, or New York City Employees serving permanently in comparable civil service titles are…
Skills: Project Management, City Planning, Land Use Application Review, Staff Supervision, Strategic Planning
New York, New York, United States · Hybrid
$47k–$71k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Staff Supervision, Financial Reconciliation, Intake Operations, Performance Monitoring, Payment Processing
New York, New York, United States · Hybrid
$47k–$71k/yr
Job Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.* **This po…
Skills: Staff Supervision, Training, Performance Management, Call Center Metrics, Conflict Resolution
New York, New York, United States · Hybrid
$47k–$61k/yr
Job Description 0B0BJob Description *Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible …
Skills: Quality Assurance, Data Analysis, Compliance Monitoring, Case Documentation, Reporting
New York, New York, United States · Hybrid
$62k–$75k/yr
Job Description **This position may be eligible for remote work for up to 2 days per week, pursuant to the Remote Work Pilot Program. ** The NYC Department of Consumer and Worker Protection (DCWP) protects and enhances t…
Skills: Staff Supervision, Application Review, Records Management, Payment Verification, Waitlist Administration
New York, New York, United States · Hybrid
Job Description TASK FORCE: CORRECTION AND CRIMINAL JUSTICE UNIT: CORRECTION JOB TITLE: One (1) Unit Head CONTROL CODE: AOJ-26-01 SUMMARY: The Mayor’s Office of Management and Budget (OMB) is the City of New York’s chief…
Skills: Budgetary Planning, Financial Analysis, Public Policy Analysis, Quantitative Analysis, Data Analysis
New York, New York, United States · On-site
$38k–$54k/yr
Job Description Responsibilities include the following: 1. Drive development vehicles and assist in debris pick up. 2. Pick up materials and supplies. 3. Assist in emergency snow removal. 4. Prepare apartments for move-o…
Skills: Driving, Manual Transmission Operation, Debris Removal, Snow Removal, Apartment Preparation
New York, New York, United States · On-site
$38k–$54k/yr
Job Description Responsibilities include the following: 1. Drive development vehicles and assist in debris pick up. 2. Pick up materials and supplies. 3. Assist in emergency snow removal. 4. Prepare apartments for move-o…
Skills: Driving, Manual Transmission Operation, Debris Removal, Apartment Preparation, Snow Removal
New York, New York, United States · On-site
$68k–$223k/yr
Job Description THE SELECTED CANDIDATE WILL BE OFFERED A SALARY OF $100,000 THIS POSITION IS ONLY OPEN TO CANDIDATES WHO ARE PERMANENT (NOT PROVISIONAL) IN THE CIVIL SERVICE TITLE OF Administrative Director of Social Ser…
Skills: Technical Assistance, Data Analysis, Program Management, Foster Care Recruitment, Stakeholder Collaboration
New York, New York, United States · Hybrid
Job Description IMPORTANT NOTE: CANDIDATES MUST BE PERMANENT IN THE CITY ASSESSOR CIVIL SERVICE TITLE OR PROVIDE PROOF OF FILING FOR OPEN COMPETITIVE EXAM NO. 3118 OR 4028. PLEASE INCLUDE YOUR EMPLOYEE IDENTIFICATION NUM…
Skills: Property Assessment, Field Inspection, Real Estate Valuation, Income Approach, Cost Approach
New York, New York, United States · On-site
$135k–$140k/yr
Job Description The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 Leased …
Skills: Construction Inspection Management, Project Controls, Public-Sector Procurement, Program Management, Stakeholder Engagement
New York, New York, United States · On-site
$115k–$173k/yr
Job Description CANDIDATE MUST BE SERVING PERMANENTLY IN THE CIVIL SERVICE TITLE OF CERTIFIED IT ADMINISTRATOR (DATABASE) OR MUST HAVE FILED FOR THE CIVIL SERVICE EXAM NUMBER 6033. The IT Project Coordinator will serve a…
Skills: Project Management, Database Administration, Business Requirements Analysis, Functional Specifications, Quality Assurance Testing
New York, New York, United States · On-site
$70k–$109k/yr
Job Description Under the supervision of the Director and/or Administrator, candidate will perform complex and detailed work performing field inspections, repairs and record keeping for the Authority's heating equipment …
Skills: Supervision, Boiler Repair, Burner Maintenance, Field Inspection, Technical Troubleshooting
New York, New York, United States • Hybrid
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Provide accurate general vending licensing information to applicants via phone and email while scheduling appointments. Guide users through the online licensing portal to reduce in-person visits and document all interactions in agency systems.
Requires a high school diploma or equivalent and one year of satisfactory clerical experience. Candidates must possess keyboard familiarity with a minimum typing speed of 20 words per minute.
*Only permanent employees in the civil service title, comparable title (under 6.1.9), eligible for the 55a program, and those that are reachable in the civil service list are eligible to apply.
This position may be eligible for remote work for up to 2 days per week, pursuant to the Flexible Work Pilot Program.
The NYC Department of Consumer and Worker Protection (DCWP) is the nation’s leading municipal enforcement agency charged with delivering economic justice. DCWP leverages its authority to bring New Yorkers real economic relief and protect them from predatory, deceptive, and unfair practices that violate their rights as consumers and workers. This includes pioneering cutting-edge protections, such as the City’s Consumer Protection Law, Protected Time Off Law, Fair Workweek Law, and Delivery Worker Laws, including the Minimum Pay Rate for delivery workers. Through licensing more than 45,000 businesses in over 45 industries, DCWP ensures fair competition and a level playing field for responsible small businesses that are integral to New York City’s vibrant communities. DCWP also provides essential services such as free tax preparation and financial counseling to ensure New Yorkers keep more of what they earn and can plan for their futures. DCWP is committed to making sure New York City is a fairer, more affordable place to live. For more information about DCWP and its work, call 311 or visit DCWP at nyc.gov/dcwp, sign up for its newsletter, or follow on its social media sites, X, Facebook, Instagram, and YouTube.
The Licensing Division's General Vending Unit is seeking a knowledgeable and customer-focused Customer Service Representative to support applicants through the licensing process by phone and email. The Customer Service Representative is often the first point of contact for prospective and current licensees and plays a key role in reducing unnecessary Licensing Center visits by guiding
Responsibilities include, but are not limited to:
- Provide accurate, up-to-date general vending licensing information to applicants by phone and email, addressing questions about requirements, fees, application status, and next steps.
- Schedule appointments in a timely manner, ensuring slots align with Licensing Center capacity and applicant needs.
- Return appointment request calls and emails promptly, minimizing delays that could stall the licensing process.
- Guide applicants step-by-step through the online licensing portal, helping them complete applications and submit payments without requiring an in-person visit.
- Identify opportunities to resolve applicant needs remotely, reducing unnecessary foot traffic to the Licensing Center and increasing the volume of fully completed online submissions.
- Escalate complex or unresolved inquiries to the Call Center and Appointment Supervisor for further handling.
- Document call interactions accurately in DCWP's systems and follow up as needed to ensure applicant issues are fully resolved.
- Backup others as needed.
CLERICAL ASSOCIATE - 10251
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
View all jobs at New York City Housing Authority (NYCHA)NYCHA is the largest & oldest public housing authority in North America. 🏫🗽🏢 Account not monitored 24/7.
The New York City Housing Authority (NYCHA), the largest public housing authority in North America, was created in 1934 to provide decent, affordable housing for low- and moderate-income New Yorkers. NYCHA is home to 1 in 16 New Yorkers, providing affordable housing to 511,384 authorized residents through public housing and Permanent Affordability Commitment Together (PACT) programs as well as Section 8 housing. NYCHA has 177,565 apartments in 2,410 buildings across 335 conventional public housing and PACT developments. In addition, NYCHA connects residents to critical programs and services from external and internal partners, with a focus on economic opportunity, youth, seniors, and social services. With a housing stock that spans all five boroughs, NYCHA is a city within a city.
Offices: 250 Broadway, New York, NY 10007, US · 90 Church St., New York, NY 10007, US
View all jobs at New York City Housing Authority (NYCHA)