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German Speaking Customer Agent For DysonAbout Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class brands across a wide range of industries. With a strong track record of placing professionals in rewarding roles throughout Europe, we pride ourselves on delivering a seamless, supportive, and transparent recruitment experience. At Mercier Consultancy Group, we don't just find you a job — we help you build a career and a lifestyle you love.

Job Overview

We are currently seeking a motivated and customer-focused individual to fill the exciting German Speaking Customer Agent For Dyson position in Greece — one of the most sought-after German-speaking jobs available in the European market right now. In this role, you will serve as the primary point of contact for German-speaking customers of Dyson, one of the world's most innovative and iconic consumer electronics brands, delivering exceptional support across a range of cutting-edge products including vacuum cleaners, air purifiers, hair care technology, and lighting systems. This is a fantastic opportunity for German-speaking professionals looking to advance their careers in the dynamic consumer electronics industry while enjoying everything that life in Greece has to offer.

Key Responsibilities

• Provide outstanding customer support to German-speaking clients via phone, email, and live chat, addressing enquiries related to Dyson's full range of consumer electronics products.
• Assist customers with product guidance, usage instructions, and technical troubleshooting for Dyson devices such as cordless vacuums, air treatment systems, and personal care appliances.
• Handle product registration, warranty claims, and after-sales support processes efficiently and professionally, ensuring full customer satisfaction.
• Accurately log and manage customer interactions, complaints, and resolutions within the company's CRM system, maintaining precise and up-to-date records.
• Proactively identify opportunities to educate customers on the features and benefits of Dyson's latest consumer electronics innovations, enhancing the overall customer experience.
• Coordinate with internal technical and logistics teams to facilitate returns, replacements, and repairs in line with Dyson's policies and quality standards.
• Meet and consistently exceed individual and team performance targets including customer satisfaction scores, first-call resolution rates, and average handling times.
• Stay informed about new Dyson product launches, software updates, and industry developments within the consumer electronics sector to provide knowledgeable, accurate support at all times.
• Native or fluent German language skills (both spoken and written) are essential for this role — candidates must be able to communicate confidently and professionally in German at all times.
• A good working knowledge of English is required for internal communication and training purposes.
• A valid EU passport or EU work permit is mandatory.
• Previous experience in customer service, technical support, or a client-facing role is highly advantageous, particularly within the consumer electronics or technology industry.
• Strong interpersonal and communication skills with a genuine passion for helping customers and delivering a premium service experience.
• Comfortable working with digital tools, CRM platforms, and standard office software; a general enthusiasm for technology and consumer electronics products is a strong plus.
• Ability to work independently in a remote environment while remaining accountable, self-motivated, and team-oriented.

What We Offer

• Competitive Monthly Salary reflective of your experience and skills
• Fully Paid Training tailored to the consumer electronics industry and Dyson's product portfolio
• Comprehensive Health Insurance coverage
• Fully Paid Relocation Package, including return flight, airport transfer, and hotel accommodation upon arrival in Greece
• Monthly Performance Bonus based on individual and team achievement
• 2 Extra Salaries Per Year in the form of a 13th and 14th salary bonus — a significant financial benefit exclusive to this opportunity
• Remote work setup within Greece, offering flexibility and work-life balance
• Ongoing professional development opportunities and a clear career progression path within the consumer electronics support space
• A supportive, multicultural, and energetic team environment
• And Much More...

Life in Greece

Relocating for the German Speaking Customer Agent For Dyson position in Greece means gaining far more than just an outstanding career opportunity — it means embracing one of the most breathtaking and vibrant lifestyles in all of Europe. Greece is a country blessed with over 300 days of sunshine per year, a stunning coastline stretching across thousands of islands, ancient historical landmarks at every turn, and a warm, welcoming culture that makes newcomers feel immediately at home. Whether you're exploring the iconic streets of Athens, relaxing on the crystalline beaches of the Aegean, or discovering the rich mythology and architecture that Greece is world-renowned for, life here is truly extraordinary. Jobs in Greece consistently attract professionals from across Europe who are looking for both career growth and an unmatched quality of life.

Greece also offers an impressively affordable cost of living compared to most Western European countries, making your competitive salary stretch even further. The food culture in Greece is legendary — from fresh Mediterranean cuisine and vibrant local markets to world-class restaurants and charming seaside tavernas, every meal is an experience. The Greek people are famously hospitable, and the expat community continues to grow, meaning you'll never feel far from a friendly face or a supportive network. For German-speaking professionals seeking exciting jobs in Greece, this is a truly rare and rewarding opportunity to build a fulfilling international career while calling one of the world's most beautiful countries your new home. Greece is waiting for you — and so is your next great adventure.

How to Apply

If you are a fluent or native German speaker ready to take the next exciting step in your professional journey and make your mark in the consumer electronics industry, we want to hear from you. The German Speaking Customer Agent For Dyson position in Greece represents one of the finest German-speaking jobs currently available on the European market, and places are limited — so don't delay. Click Apply Now to submit your application today, and a dedicated member of the Mercier Consultancy Group talent team will be in touch to guide you through the next steps. We look forward to helping you launch this incredible chapter of your career and your life in Greece.

Mercier Consultancy Group — Connecting Exceptional Talent with Exceptional Opportunities Across Europe.