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Italian Speaking Customer Experts for Singapore AirlinesAbout Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO consultancy, renowned for connecting elite talent with world-class organizations across the globe. We specialize in facilitating seamless career transitions, ensuring that every professional who pursues jobs in Greece finds the perfect environment to thrive and excel in their aviation career.

Job Overview

We are searching for dedicated professionals to join our team as Italian Speaking Customer Experts for Singapore Airlines position in Greece. In this prestigious role, you will represent one of the world’s most awarded airlines, providing exceptional service and upholding the highest standards of the aviation industry while enjoying a vibrant lifestyle in Athens.

Key Responsibilities

• Provide world-class support to passengers, embodying the premium service standards of Singapore Airlines.
• Assist travelers with flight bookings, modifications, and complex itinerary management.
• Resolve complex customer inquiries related to aviation policies, loyalty programs, and travel regulations.
• Maintain high levels of customer satisfaction by delivering personalized and empathetic communication in Italian.
• Collaborate with international teams to ensure seamless ground-to-air passenger experience.
• Manage travel documentation and information accuracy to ensure compliance with global aviation safety and security standards.
• Contribute to the success of one of the top Italian-speaking jobs in the region by consistently meeting performance quality indicators.
• Native or fluent Italian (spoken and written) to provide high-end service for Singapore Airlines.
• Professional proficiency in English to collaborate within our international hub.
• Valid EU passport (mandatory) to facilitate your relocation to Greece.
• Previous experience in the aviation or premium customer service industry is highly preferred.
• Strong problem-solving skills and a passion for delivering exceptional passenger care.
• Flexibility to work in a rotating shift environment common in the global aviation sector.

What We Offer

• Competitive Monthly Salary.
• Two extra salaries per year (13th and 14th salary bonus).
• Fully Paid Relocation Package (flight, transfer, and hotel accommodation upon arrival).
• Monthly Performance Bonus linked to your excellence in the role.
• Fully Paid professional training within the aviation industry.
• Comprehensive Health Insurance and specialized employee benefits.
• Long-term career advancement opportunities within the global aviation network.
• And Much More...

Life in Greece

Relocating for the Italian Speaking Customer Experts for Singapore Airlines position in Greece offers a unique blend of professional growth and an incomparable quality of life. Greece is a Mediterranean paradise where ancient history meets a modern, fast-paced cosmopolitan lifestyle. By securing one of these sought-after jobs in Greece, you will enjoy over 300 days of sunshine, breathtaking coastal views, and a world-renowned social culture.

Living in Greece means embracing a healthy work-life balance, enjoying world-class Mediterranean cuisine, and exploring vibrant city life in Athens. With our fully paid relocation package, your transition to life in Greece is seamless, allowing you to focus on building a successful career while experiencing the warmth and hospitality that makes Greece one of the most desirable destinations for international professionals.

How to Apply

Are you ready to elevate your career to new heights with Singapore Airlines in the heart of Europe? Do not miss out on these premium Italian-speaking jobs. Click the 'Apply Now' button to submit your CV and begin your journey with Mercier Consultancy Group today.