Omaha, Nebraska, United States · On-site
Overview Job Purpose The Client Support Specialist acts as a technical support resource to our clients utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specia…
Skills: Technical Support, Customer Service, CRM Documentation, Problem Solving, Multi-tasking
Jacksonville, Florida, United States · On-site
Overview Job Purpose The Platform Engineer is responsible for creating and maintaining availability and high-performance in mixed UNIX and Windows development, non-production, and production environments. This individual…
Skills: Platform Engineering, Server Virtualization, Containerization, Networking Protocols, Scripting
Atlanta, Georgia, United States · On-site
Overview Job Purpose Intercontinental Exchange (ICE) is seeking a Senior Java Developer within the clearing technology team. The ICE clearing technology team is responsible for building the software that allows ICE’s cle…
Skills: Java 11+, Spring Boot, Spring MVC, Spring Data, Oracle PL/SQL
Jacksonville, Florida, United States · On-site
Overview Job Purpose The Client Support Specialist I acts as a subject-matter expert and product specialist to provide technical and business support to our customer base utilizing ICE Mortgage Technology products, servi…
Skills: Technical Support, Mortgage Servicing, Problem Diagnosis, Troubleshooting, Customer Service
Hyderabad, Telangana, India · On-site
Job Description Job Purpose The candidate should be able to work independently, handle multiple simultaneous tasks and be adept at prioritizing their work. The candidate will be able to focus on the project priorities to…
Skills: PL/SQL, SQL, Oracle 19c, Unix/Linux, Query Tuning
Atlanta, Georgia, United States · On-site
Overview Job Purpose We are seeking an experienced, detail-oriented Lead Quality Assurance Analyst to drive quality across Intercontinental Exchange’s (ICE) trading technology platforms. This is a hands-on leadersh…
Skills: QA Leadership, SQL, Test Strategy, Trading Workflows, Xray
New York, New York, United States · On-site
$125k–$165k/yr
Overview Job Purpose The New York Stock Exchange is seeking a Senior Analyst to join its Transactions Product Strategy team — a group at the center of NYSE's efforts to drive innovation and growth across US equities and …
Skills: SQL, Python, Quantitative Research, Market Structure Analysis, Data Visualization
New York, New York, United States · On-site
$85k–$135k/yr
Overview Job Purpose This is an individual-contributor, quota-carrying sales role within ICE’s Americas Fixed Income Analytics & Derivatives business. You will be responsible for originating, developing, and closing oppo…
Skills: Consultative Selling, Fixed Income Analytics, Derivatives Valuation, Pipeline Management, Relationship Management
Atlanta, Georgia, United States · On-site
Overview Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in market…
Skills: Change Governance, Data Analytics, Reporting, Dashboard Development, Problem-Solving
Hyderabad, Telangana, India · On-site
Job Description Job Purpose Intercontinental Exchange, Inc. (ICE) is seeking an experienced Senior Data Engineer to join the AI Centre of Excellence (AI CoE) team. The AI CoE drives the adoption of artificial intelligenc…
Skills: Apache Airflow, Kubernetes, Python, Apache Iceberg, Databricks
London, England, United Kingdom · On-site
Job Description Job Purpose A qualified lawyer is sought to join the London Legal Department which supports a wide range of entities and areas within the Intercontinental Exchange group, including in particular ICE Futur…
Skills: Contract Negotiation, Legal Drafting, Regulatory Analysis, Data Protection, Privacy Law
Hyderabad, Telangana, India · On-site
Job Description Job Purpose Intercontinental Exchange has an opportunity for an Accounts Receivable Cash Application Associate in Hyderabad, India. Responsibilities Review bank statements, apply daily payments to custome…
Skills: Cash Application, Bank Statement Review, Payment Distribution, Payment Exception Analysis, Cash Reconciliation
Hyderabad, Telangana, India · On-site
Job Description Job Purpose Intercontinental Exchange has an opportunity for an Accounts Receivable Cash Application Analyst. Responsibilities Review bank statements, apply daily payments to customer accounts.Investigate…
Skills: Cash Application, Bank Statement Review, Payment Distribution, Payment Exception Analysis, Account Reconciliation
Atlanta, Georgia, United States · On-site
Overview Job Purpose We are looking for a Senior Quality Assurance Engineer to inspect and assess software quality through functional testing. You will be responsible for finding and reporting software defects and identi…
Skills: Functional Testing, Test Planning, Bug Reporting, Troubleshooting, SQL
Atlanta, Georgia, United States · On-site
Overview Job Purpose As a Senior QA Analyst you will work with the Systems Analysts and Development Teams to understand the business/product and system requirements. You will create and execute test plans and test cases.…
Skills: Test Case Development, Test Plan Creation, SQL, Functional Testing, White Box Testing
New York, New York, United States · On-site
$130k–$180k/yr
Overview Job Purpose Represents the New York Stock Exchange equities and options businesses to NYSE constituents in an effort to compete for transactional market share, articulate the Exchange’s positions on critical and…
Skills: Account Management, Sales, Relationship Management, Equity Market Structure, Options Market Structure
London, England, United Kingdom · On-site
Job Description Job Purpose ICE Data Services, a subsidiary of Intercontinental Exchange (ICE), offers an exciting opportunity for a Desktop Specialist to join a high-performing team focused on delivering technical produ…
Skills: Technical Product Expertise, Client Relationship Management, Workflow Design, API Integration, Python
Jacksonville, Florida, United States · On-site
Overview Job Purpose Intercontinental Exchange (ICE) is seeking an experienced Senior Business Analyst to support and drive initiatives across ServiceNow applications. This role partners closely with business stakeholder…
Skills: Business Analysis, Requirements Elicitation, User Story Writing, Acceptance Criteria Definition, Stakeholder Management
Atlanta, Georgia, United States · On-site
Job Description Job Purpose The Quantitative Analyst will join the Quant Group which designs, implements, and supports enterprise quantitative models and systems. The primary role for this position will be to provide mod…
Skills: Python, SQL, Object-Oriented Programming, Stochastic Process, Probability Theory
Jacksonville, Florida, United States · On-site
Overview US Citizens only Please note that pursuant to a government contract, this specific position requires U.S. citizen, U.S. national or protected individual (as defined in 8 U.S.C. § 1324b(a)(3)) status. Job Purpose…
Skills: Python, R, SQL, Pandas, NumPy
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The specialist provides technical support to clients using ICE Mortgage Technology products and workflows to ensure timely resolution of issues. They are responsible for managing case backlogs, documenting interactions in CRM, and identifying product defects for the enhancement process.
Candidates should possess technical aptitude and strong customer soft skills, with underwriting experience preferred. The role requires the ability to multi-task, maintain professionalism under pressure, and communicate effectively.
The Client Support Specialist acts as a technical support resource to our clients utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specialist endeavors to deliver complete resolutions in a timely and consistent manner. This position is an integral part of our ICE Mortgage Technology front line customer support team focused on providing a high level of technical support and customer service.
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ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US
ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US
