Hyderabad, Telangana, India · On-site
Job Description Job Purpose Intercontinental Exchange (ICE) is seeking a highly motivated, detail-oriented, and results-driven Billing Supervisor to lead a high-performing Billing team in a fast-paced environment. This r…
Skills: Billing operations, Revenue management, Contract interpretation, Leadership, Team management
Hyderabad, Telangana, India · On-site
Overview Job Purpose Our ideal candidate is passionate about contemporary technology and design patterns, finds satisfaction providing creative solutions to tough technical and business problems, and is eager to expand t…
Skills: Java 8+, Spring Framework, Spring Boot, Hibernate, JPA
New York, New York, United States · On-site
$88k–$105k/yr
Overview Job Purpose The New York Stock Exchange (an Intercontinental Exchange company) is seeking a Surveillance Analyst to join the Surveillance and Investigations team within NYSE Regulation. The primary responsibilit…
Skills: Market Surveillance, SQL, Data Analysis, Quantitative Analysis, Regulatory Compliance
Atlanta, Georgia, United States · On-site
Overview Job Purpose The Intercontinental Exchange (ICE) presents a unique opportunity to work with cutting-edge technology and address complex business challenges in the financial sector. As a Software Development Engin…
Skills: Selenium, Java, Python, SoapUI, API Testing
Jacksonville, Florida, United States · On-site
Overview Job Purpose The Data & Business Strategy Senior Manager is an embedded senior leader within the Elevated Client Services team, dedicated to one of ICE Mortgage Technology’s most strategic enterprise client. This…
Skills: Data Strategy, Business Intelligence, Client Relationship Management, Technology Strategy, Executive Engagement
London, England, United Kingdom · On-site
Job Description Job Purpose The Intercontinental Exchange (ICE) Internal Audit Group provides independent, reliable, and timely assurance over the effectiveness of the control environment across exchanges, clearing house…
Skills: Internal Audit, Risk Management, Control Testing, Data Analysis, Audit Documentation
Atlanta, Georgia, United States · On-site
Overview Job Purpose The State and Local Tax Analyst will be actively involved in various aspects of state and local income tax including, but not limited to, preparing state and local income tax returns, extensions, and…
Skills: State and Local Tax Compliance, Income Tax Returns, Tax Research, Tax Provision Calculations, Apportionment
Jacksonville, Florida, United States · On-site
Overview Job Purpose Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in market…
Skills: Power Platform, Power Automate, Power Apps, Governance, Power Platform COE
London, England, United Kingdom · On-site
Job Description Job Purpose The ICE Internal Audit Group is a global function with more than 80 staff across the US, UK and India. The London team provides independent, reliable and timely assurance over the control envi…
Skills: Internal Audit, Risk Management, Stakeholder Management, People Leadership, Regulatory Compliance
Atlanta, Georgia, United States · On-site
Overview Job Purpose The State and Local Tax Manager will be actively involved in all aspects of state and local income tax including, but not limited to, preparing and reviewing state and local income tax returns, exten…
Skills: State and Local Tax Compliance, Tax Provision Calculations, Tax Research, Tax Audit Management, Tax Planning
Jacksonville, Florida, United States · On-site
Overview Job Purpose Intercontinental Exchange’s (ICE) technology teams design, build and operate digital networks that connect global markets to opportunity. The Document Management Engineering team owns the platforms a…
Skills: Engineering Management, Document Management, Java, .NET, RESTful APIs
Atlanta, Georgia, United States · On-site
Overview Job Purpose Intercontinental Exchange, Inc. (ICE) presents an opportunity for a full-time Senior Developer to join a team responsible for development of the platform for providing cutting edge AI and ML solution…
Skills: Generative AI, Large Language Models, React, FastAPI, Node.js
Jacksonville, Florida, United States · On-site
Overview Job Purpose Responsible for performing in-depth data analysis and developing complex ad-hoc queries and conversion requirements to meet business needs. Deploy, troubleshoot, and resolve data issues, conduct data…
Skills: Data Analysis, SQL Query Development, Data Quality Assurance, Data Manipulation, MS Excel
New York, New York, United States · On-site
$160k–$210k/yr
Overview Job Purpose The NYSE Exchange Traded Funds (ETFs) Senior Manager, Product Strategy role will serve as a central relationship for ETF and CEF issuers. The candidate will collaborate with issuers on ETF sales and …
Skills: ETF Market Structure, Client Relationship Management, Consultative Sales, Regulatory Compliance, Cross-selling
Omaha, Nebraska, United States · On-site
Overview Job Purpose The Client Support Specialist acts as a technical support resource to our clients utilizing ICE Mortgage Technology products, services, platform technologies, and workflows. The Client Support Specia…
Skills: Technical Support, Customer Service, Adobe Acrobat, Microsoft Office, Windows Registry
Atlanta, Georgia, United States · On-site
Overview Job Purpose ICE Mortgage Technology is driving value to every customer through our effort to automate everything that can be automated in the residential mortgage industry. Our integrated solutions touch each as…
Skills: Java, J2EE, Spring Boot, Microservices, AWS
London, England, United Kingdom · On-site
Job Description Job Purpose Primary ownership of ICE’s European and APAC statutory accounts process, including responsibility for statutory accounts preparation and for overseeing, implementing and coordinating other act…
Skills: Statutory Accounts Preparation, Regulatory Reporting, Technical Accounting, External Audit Coordination, UK GAAP
pune, Maharashtra, India · On-site
Job Description Job Purpose IMT is looking for engineers who can contribute to Platform development which is used across different applications in IMT Product Suites. This role involves analysis, design, implementation a…
Skills: NodeJS, Java, AWS, Microservices, REST
Jacksonville, Florida, United States · On-site
Overview Job Purpose The Application Developer role is responsible for designing, developing, testing, and maintaining application features in alignment with business requirements and sprint commitments. The role operate…
Skills: PHP, Javascript, HTML/CSS, CakePHP, JQuery
Jacksonville, Florida, United States · On-site
Overview Job Purpose ICE Data Services, Inc., a subsidiary of Intercontinental Exchange, Inc., is looking for a Senior Research Associate, Contributor Relations, to join our Reference Data Operations business. The Contri…
Skills: Fixed Income Data Procurement, Relationship Management, Data Analysis, Communication Skills, Reference Data Maintenance
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The Billing Supervisor will oversee end-to-end billing operations across multiple revenue streams and ensure contractual compliance. They are also responsible for leading, mentoring, and developing the billing team while driving process improvements and resolving billing escalations.
Candidates must have at least 8 years of experience in billing, revenue operations, or finance, including 2 years in a supervisory role. A degree in Accounting, Finance, or Business Administration is required, along with advanced proficiency in Excel and experience with ERP systems.
Intercontinental Exchange (ICE) is seeking a highly motivated, detail-oriented, and results-driven Billing Supervisor to lead a high-performing Billing team in a fast-paced environment. This role is responsible for overseeing end-to-end billing operations across multiple revenue streams, ensuring contractual compliance, driving process improvements, and serving as the primary escalation point for billing-related matters. The ideal candidate will possess strong billing and revenue management expertise, contract interpretation skills, proven leadership capabilities, and the ability to collaborate effectively with clients and cross-functional stakeholders.
Supervise and perform day-to-day billing activities across multiple revenue streams including Options, Equities, Listings, Pricing & Reference Data, Connectivity, Market Data, and Regulatory Fees.
Oversee billing implementations, modifications, and terminations, ensuring accuracy and adherence to timelines.
Conduct invoice quality reviews and implement billing controls to enhance accuracy and reduce errors.
Monitor billing queues and shared inboxes, ensuring timely and professional responses to customer inquiries.
Produce and distribute recurring billing status reports, metrics, and management summaries.
Interpret customer contracts and translate contractual terms into billing configurations and templates.
Identify and resolve billing discrepancies resulting from contract amendments, service changes, or system issues.
Serve as the primary escalation point for billing disputes, customer inquiries, and unresolved AR matters.
Build relationships with customers and internal stakeholders including Sales, Finance, Legal, Operations, and Corporate Systems.
Lead, mentor, train, and develop Billing Analysts while fostering a culture of continuous improvement.
Maintain billing SOPs and process documentation.
Associate's or Bachelor's degree in Accounting, Finance, Business Administration, or related field.
8+ years of billing, revenue operations, or finance experience.
2+ years of supervisory or people management experience.
Experience managing high-volume billing activities and diverse customer portfolios.
Advanced Excel including IF, Nested IF, VLOOKUP, SUMIF, COUNTIF, INDEX-MATCH, Pivot Tables, and complex formulas.
Strong analytical, problem-solving, and attention to detail skills.
Contract review and interpretation expertise.
Excellent verbal and written communication skills.
Strong customer service, stakeholder management, leadership, coaching, and team-building skills.
Ability to adapt to changing business priorities in a fast-paced environment.
Working knowledge of ERP systems; Oracle experience preferred.
Proficiency in Microsoft Office applications, particularly Excel.
Knowledge of Oracle Revenue Management and Billing (ORMB), ServiceNow, and Tableau is advantageous.
ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US
ICE (NYSE: ICE) connects people to data, technology and expertise that create opportunity and inspire innovation. For terms of use, visit www.ice.com/privacy-security-center/terms-of-use
Offices: Atlanta, GA, US · New York, NY, US · Chicago, IL, US · Bedford, MA, US · Boston, MA, US
