Jobs at ibex (Now Hiring) — 138 open — Page 6

Finance Manager

Mumbai, Maharashtra, India · On-site

Senior+

Overview We are looking for a seasoned and hands-on Finance Manager with strong accounting fundamentals, statutory compliance expertise, and commanding leadership abilities to drive financial operations efficiently Respo…

Skills: Accounts Payable, Accounts Receivable, GST Compliance, TDS Compliance, Financial Reporting

Banking/Mortgage Lending Conference Call Rep

Wilkins Township, Pennsylvania, United States · On-site

Entry level

Overview Jumpstart your career with ibex Pittsburgh! Ibex Pittsburgh is where your career journey starts with energy, teamwork, and endless opportunities! Our vibrant team thrives on support, good vibes, and leaders who …

Skills: Customer Service, Verbal Communication, Written Communication, Microsoft Office, Credit Reporting

Pooling | Team Manager | Luxury Retail | Davao Lanang

Philippines · On-site

Mid level

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…

Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills

Asst Mgr Workforce - Planning

Philippines · On-site

Senior

Overview The Assistant WFM Manager is a junior manager who manages either planners or both planners and real time analysts. This person is responsible for managing and auditing staff plans across multiple sites and LOBs …

Skills: Workforce Management, Staff Planning, Real Time Management, People Management, Analytical Skills

Team Manager

Parañaque, Metro Manila, Philippines · On-site

Mid level

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…

Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills

Team Lead for Healthcare Account

Philippines · On-site

Mid level

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…

Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills

AR Coordinator

Teuva, South Ostrobothnia, Finland · On-site

Mid level

Overview Our client is currently looking for AR Coordinator (Onsite in Shaw, Mandaluyong & Night Shift) Responsibilities • Perform duties fully in-office (non-remote). • Daily bank account reconciliation • Review and pro…

Skills: Bank Account Reconciliation, Accounts Receivable, Month-end Close, Payroll Processing, Accounts Payable

Accounting Specialist

Teuva, South Ostrobothnia, Finland · On-site

Entry level

Overview Every invoice paid on time. Every customer payment posted correctly. Every discrepancy caught before it becomes a bigger problem. Every detail handled with care. That’s what keeps a business healthy. As our Acco…

Skills: Accounts Payable, Accounts Receivable, QuickBooks, Microsoft Excel, Vendor Reconciliation

Payroll Specialist

Teuva, South Ostrobothnia, Finland · On-site

Mid level

Overview You'll join a company that believes in investing in its people, promoting from within, and creating opportunities for growth. You'll work alongside leaders who value accountability, continuous improvement, and d…

Skills: Payroll Processing, Payroll Compliance, Advanced Excel, Google Sheets, Sage Intacct

System Support Engineer

Karachi Division, Sindh, Pakistan · On-site

Mid level

Overview To Cater all the IT related issues to end users, active and passive equipment Level 1 support, Inventory, UPS services in head office Skytower. Responsibilities Provide on-call and on-premises IT helpdesk suppor…

Skills: IT Helpdesk Support, Asset Management, Network Troubleshooting, UPS Maintenance, Hardware Installation

Quality Assurance Executive

Lahore, Punjab, Pakistan · On-site

Mid level

Overview QA Executive Responsibilities Monitor and assess customer interactions to align with quality benchmarks, ensuring consistent service excellence. Analyze evaluation data for actionable insights, driving data-back…

Skills: Quality Assurance, Customer Service, Data Analysis, Communication Skills, Leadership

Senior Client Services Manager | Bohol | Pooling

Tagbilaran, Bohol, Philippines · On-site

Senior

Overview The Senior Manager for Client Services will lead and manage the operational support and strategic delivery of our PH-based Healtcare accounts. This role will be instrumental in driving performance excellence, fo…

Skills: Client Services Management, Program Management, BPO Operations, Customer Service, Project Management

Quality Assurance Executive

Lahore, Punjab, Pakistan · On-site

Mid level

Overview Quality Assurance Executive Responsibilities Monitor and assess customer interactions to align with quality benchmarks, ensuring consistent service excellence. Analyze evaluation data for actionable insights, dr…

Skills: Quality Assurance, Customer Service, Data Analysis, Communication Skills, Leadership

Team Manager | Healthcare | Pasig

Philippines · On-site

Mid level

Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled profess…

Skills: Leadership, Coaching, Performance Management, Interpersonal Skills, Analytical Skills

Trainer, ILA

Lahore, Punjab, Pakistan · On-site

Mid level

Overview ILA Communication Trainer Responsibilities Deliver engaging induction and process training sessions for new hires.✅ Design and update training materials, presentations, and learning resources.✅ Assess trainee pe…

Skills: Communication, Presentation Skills, Facilitation, Coaching, Interpersonal Abilities

Operations Manager for Retail Account

Philippines · On-site

Mid level

Overview The Operations Manager is responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, an…

Skills: Operations Management, Team Leadership, Performance Management, Customer Service, Sales Management

Network Service Engineer

Teuva, South Ostrobothnia, Finland · On-site

Mid level

Overview The Network Service engineer is responsible for monitoring and maintaining client`s Interconnectivity Network infrastructure to ensure minimum network downtime and customer service impacts. Troubleshoot all netw…

Skills: Network Monitoring, Troubleshooting, Incident Management, TCP/IP Networking, LAN Troubleshooting

Command Center Analyst I

Teuva, South Ostrobothnia, Finland · On-site

Entry level

Overview The Global Command Center Analyst – I is responsible for the day-to-day monitoring of data center infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all int…

Skills: Network Operation Center, Data Center Infrastructure, BMS Systems, Customer Service, Technical Support

Analyst Software Engineer, Dev

Lahore, Punjab, Pakistan · On-site

Entry level

Overview ibex. is looking for an Analyst Software Engineer to contribute in the development and maintenance of backend services, APIs, and application features using Node.js and JavaScript. The ideal candidate is a quick…

Skills: Node.js, JavaScript, REST APIs, MySQL, PostgreSQL

Command Center Analyst II

Teuva, South Ostrobothnia, Finland · On-site

Mid level

Overview The Global Command Center Analyst II – is responsible for the day-to-day monitoring of Data Center infrastructure operations. Provides customer service, troubleshooting, as well as incident escalation for all in…

Skills: Customer Service, Technical Support, Data Center Operations, Troubleshooting, Network Operations

CX outsourcing experts for the world's leading brands.

Industry
Outsourcing/Offshoring
Company size
10,001+ employees
Headquarters
Washington, District of Columbia
LinkedIn followers
448,756

ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of approximately 30 operations facilities around the world, while deploying next generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics. ibex leverages its diverse global team of more than 36,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 170 million critical customer interactions annually on behalf of our clients, driving a truly differentiated customer experience. To learn more, visit our website at ibex.co and connect with us on LinkedIn.

Offices: 1717 Pennsylvania Ave NW, Suite 825, Washington, District of Columbia 20006, US · 2nd Floor, Castlemead, Lower Castle Street, Bristol, UK BS1 3AG, GB · Immeuble IBEX Global - Rue 3xB,, Point E, Dakar,, BP. 45595, Dakar Fann, SN · 19th Floor, Center Point Building, Plot #66/3-2, Off Shaheed-e-Millat Expressway, Korangi, Karachi, PK · 2000 Enterprise Pkwy, Hampton, VA 23666, US

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