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Other
high school
Medical insurance, Vision insurance, Dental insurance, Asociacion Solidarista, Training and development programs, Employee recognition program
Posted 1d ago
Apply by Aug 6
~40 hrs/week
Responsibilities
The Jr. AR Review Specialist manages insurance policy updates, including reinstatements, modifications, and cancellations to ensure accurate patient billing. They also handle vendor communications, reconcile accounts, and support the onboarding and termination processes for collection agencies.
Requirements
Candidates must have a high school diploma and at least one year of experience in customer service or back-office roles. Proficiency in English and Spanish (B2+ level) is required, along with strong communication and Microsoft Office skills.
Full job description
Job Summary
The jr AR Review Analyst will be working to ensure that reinstatements, modifications, and cancellations of insurance policies are timely and accurately updated in the necessary databases. You will have an important role in determining the patient’s insurance status and extent of insurance benefits, ensuring an efficient billing process for medical providers.
Responsibilities
Reviews patient accounts for accuracy prior to placement to outside collection vendors• Receive account change requests and review required changes.• Update insurance plan changes on customer accounts.• Review account information and update required information, balances, etc.• Researches and responds to vendor inquiries • Reviews correspondence in the CWF system and takes appropriate account and document action • Reviews and authorizes affidavits related to patient billing, as applicable. • Ensures vendor inventories reconcile to SSC systems by completing recons and updating I-Plans and or placements as needed by the end of each month. • Assist with the Medicaid Eligibility vendor reconciliation, as requested. Manages the onboarding and termination process for vendors • Provides support during vendor transitions: Medicaid Eligibility, Early Out, Primary and Secondary agencies. • Handles all calls. Emails, eRequest and correspondence from collection agencies. • Responds to requests which include research payments, contractual, approving arrangements, audits, etc. • Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” • Other duties as assigned
Skills needed:
Communication - communicates clearly and concisely, verbally and in writing. This includes utilizing proper punctuation, correct spelling and the ability to transcribe accurately.• Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations.• Interpersonal skills - able to work effectively with other employees, patients and external parties• PC skills - demonstrates proficiency in Microsoft Office applications and others as required• Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems• Basic skills - demonstrates ability to organize, perform and track multiple tasks accurately in short timeframes, have ability to work quickly and accurately in a fast-paced environment while managing multiple demands, ability to work both independently and collaboratively as a team player, adaptability, analytical and problem solving ability and attention to detail and able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately.
Skills and Experience
English – Spanish Language (Oral and writing B2+ or above).• Must have a high school diploma. • At least 1 year of experience in Customer Service or Backoffice positions.• The resource will adjust its local schedule with the resources supporting this position during Daylight Saving Time changes in the Eastern Time Zone.• A genuine interest in working with and helping customers.• Must possess excellent communication skills and involvement.• Demonstrated experience in providing high levels of customer satisfaction and performance in a high transaction volume/high demand environment preferred.• Good presentation and a polite, tactful, and friendly character.• Healthcare experience is a plus.
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About Auxis
Auxis prioritizes employee growth and development to help you advance your career. Auxis’ culture empowers you to be your best in the interest of a common team goal. We are constantly striving to improve our culture and environment and have invested in tools to continue to have better visualization of the pulse of our organization.
Benefits
Health benefits including medical, vision, and dental.
Asociacion Solidarista
Training and development programs
Employee recognition program
Paid time off and family-paid leave
Paid day off for your birthday!
Related keywords
AR ReviewInsuranceBillingPatient accountsCollection vendorsMedicaid EligibilityCWF systemReconciliationBackofficeCustomer serviceMicrosoft OfficeData entryCommunicationAnalyticalProblem solvingBilingual
Now part of Grant Thornton US, Auxis is a leading consulting and tech-enabled nearshore outsourcing pioneer focused on helping organizations achieve a competitive edge through innovative processes, leading technologies, and world-class shared services. Fortune 1000 and upper-middle-market organizations have relied on Auxis’ customized solutions since 1997 to obtain real benefits and ROI from their transformation programs.
Recognized as a top outsourcing company globally by respected research firms, Auxis delivers comprehensive solutions to modernize and scale business operations across Finance, IT, Cybersecurity, HR, Customer Service, and specialized industry functions. Its nearshore delivery platform is supported by award-winning Digital Transformation capabilities spanning Intelligent Automation & RPA, AI, Agentic, Analytics, and Cloud.
Auxis is a subsidiary of Grant Thornton, the brand name for Grant Thornton LLP and Grant Thornton Advisors LLC, the U.S. member firms of Grant Thornton International Ltd. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
Grant Thornton International Limited (GTIL) and the member firms, including Grant Thornton LLP and Grant Thornton Advisors LLC, are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see www.grantthornton.com for further details.
Offices: 8151 Peters Road, Suite 3500, Fort Lauderdale, FL 33324, US · America Free Zone, Building 8C-5th Floor, San Francisco, Heredia, Costa Rica, CR · Edificio Bancolombia Caribe Calle 1A, #24-16, Barranquilla, CO · Mexico City, MX · Guatemala City, GT
IT OutsourcingPerformance ImprovementM&ASupply ChainInformationTechnologyShared ServicesFinance & AccountingBusiness Process OutsourcingCloud StrategyCloud Services
Now part of Grant Thornton US, Auxis is a leading consulting and tech-enabled nearshore outsourcing pioneer focused on helping organizations achieve a competitive edge through innovative processes, leading technologies, and world-class shared services. Fortune 1000 and upper-middle-market organizations have relied on Auxis’ customized solutions since 1997 to obtain real benefits and ROI from their transformation programs.
Recognized as a top outsourcing company globally by respected research firms, Auxis delivers comprehensive solutions to modernize and scale business operations across Finance, IT, Cybersecurity, HR, Customer Service, and specialized industry functions. Its nearshore delivery platform is supported by award-winning Digital Transformation capabilities spanning Intelligent Automation & RPA, AI, Agentic, Analytics, and Cloud.
Auxis is a subsidiary of Grant Thornton, the brand name for Grant Thornton LLP and Grant Thornton Advisors LLC, the U.S. member firms of Grant Thornton International Ltd. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
Grant Thornton International Limited (GTIL) and the member firms, including Grant Thornton LLP and Grant Thornton Advisors LLC, are not a worldwide partnership. Services are delivered by the member firms. GTIL and its member firms are not agents of, and do not obligate, one another and are not liable for one another’s acts or omissions. Please see www.grantthornton.com for further details.
Offices: 8151 Peters Road, Suite 3500, Fort Lauderdale, FL 33324, US · America Free Zone, Building 8C-5th Floor, San Francisco, Heredia, Costa Rica, CR · Edificio Bancolombia Caribe Calle 1A, #24-16, Barranquilla, CO · Mexico City, MX · Guatemala City, GT
IT OutsourcingPerformance ImprovementM&ASupply ChainInformationTechnologyShared ServicesFinance & AccountingBusiness Process OutsourcingCloud StrategyCloud Services