Pune, Maharashtra, India · On-site
Some careers have more impact than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. HSBC is one of the largest banking and fi…
Skills: Service Management, Platform Operations, Hybrid Cloud Management, ITIL, Observability
Tianhe District, Guangdong, China · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Service Delivery, Platform Operations, Data Governance, Service Resilience, SLA Management
Hangzhou, Zhejiang, China · On-site
A Career with Hang Seng China Being rooted from Hong Kong for over 9 decades, Hang Seng's Retail Banking Wealth (RBW) grows with our community and partners across mainland China and Hong Kong , providing world-class solu…
Skills: Wealth Management, Retail Banking, Customer Acquisition, Sales, Interpersonal Communication
Derby, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Communication Skills, Empathy, Problem Solving, Digital Literacy
Bidhannagar, West Bengal, India · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Fund Accounting, NAV Calculation, Team Management, Private Equity Valuations, Private Credit Valuations
Wrexham, Wales, United Kingdom · On-site
What you'll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they …
Skills: Customer Service, Communication Skills, Empathy, Problem Solving, Digital Literacy
Beijing, Beijing, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Client Relationship Management, Sales, Strategic Dialogue, Customer Acquisition, Presentation Skills
London, England, United Kingdom · On-site
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support …
Skills: Balance Sheet Steering, Balance Sheet Optimisation, Bank Treasury, Precision Pricing, Portfolio Optimisation
London, England, United Kingdom · On-site
What you'll do As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to…
Skills: Customer Service, Digital Banking Education, Fraud Awareness, Communication Skills, Empathy
Beijing, Beijing, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Wealth Management, Financial Planning, Insurance Expertise, Consultative Sales, Client Relationship Management
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Lead end-to-end service delivery and operational excellence for core data governance platforms across hybrid cloud and on-prem environments. Define resilience strategies, manage incidents, and ensure platform stability in alignment with regulatory and audit requirements.
Requires over 15 years of experience in technology service management or infrastructure leadership, specifically within data or governance domains. Must have proven expertise in managing mission-critical platforms in hybrid cloud environments and a strong understanding of ITIL and regulatory frameworks.
Some careers have more impact than others.
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
HSBC is one of the largest banking and financial services organizations in the world, with operations in 58 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of Platform Services Lead IWPB Data Technology.
The Opportunity
We are seeking an experienced and dynamic Platform Services Lead to drive operational excellence, service reliability, and platform enablement across the Data Platform and Standards Technology domain. This leadership role ensures the smooth, secure, and resilient operation of foundational data services supporting , Data Catalogues, Data Quality, Data Lineage, Data Retention and Data Privacy capabilities.
The role holder will be accountable for defining and implementing service management, observability, capacity planning, and automation strategies to support enterprise-scale, compliance-critical platforms. This includes overseeing the health, availability, performance, and incident response for a distributed suite of services running across hybrid cloud and on-prem environments.
This role will be critical to enabling the bank’s data transformation strategy by ensuring the trust, reliability, and scalability of key data governance platforms used across all business lines and geographies.
What you will do:
What you will need to succeed in the role:
You’ll achieve more at HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued By HSBC Software Development (India) Limited
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
