Portfolio Delivery Lead CIB & HBEU Data Technology
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$16B raised
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Please note this job advertisement is only available in Chinese 在这一职位上,您将: 协助正式员工处理客户资料审查和录入,为客户提供准确而快捷的账户查询及出具相关的审计报告 任职要求: 大专或以上学历 有良好的英语和粤语读写说能力 有相关工作经验者优先考虑 具备一定的英语读写说能力,熟练使用办公软件; 良好的团队合作精神; 每周工作至少4个全天 持续工作至少6个月 /NA …
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Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Role purpose: The jobholder is a specialist role and is part of the Wea…
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Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务。 任职要求: 良好的客户服务意识并愿意从事客户…
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Please note this job advertisement is only available in Chinese 在这一职位上,您将: 通过电话,电邮以及实时通讯等工具解答客户关于信用卡,一般银行服务,个人网上理财,付款等相关业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务 任职要求: 良好的客户服务意识并愿意从事客户服…
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Guangzhou City, Guangdong Province, China · Hybrid
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Please note this job advertisement is only available in Chinese 在这一职位上,您将: 业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务。 任职要求: 良好的客户服务意识并愿意从事客户服务工作;粤语流利,思路清晰,语言表达能力强,擅于沟通;良好的团队合作精神;具备一定的英语…
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Guangzhou City, Guangdong Province, China · Hybrid
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Please note this job advertisement is only available in Chinese 在这一职位上,您将: 业务的咨询和处理;发掘客人需求,将合适客户的产品及服务推荐给客人,能够达到预期效果;根据情况提出合理方案,务求为客户解决疑难,令客户满意,提供高质量服务。 任职要求: 良好的客户服务意识并愿意从事客户服务工作;粤语流利,思路清晰,语言表达能力强,擅于沟通;良好的团队合作精神;具备一定的英语…
Skills: Customer Service, Cantonese, English Communication, Communication Skills, Teamwork
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HBCE Integrity of Regulatory Reporting (IRR) Programme Lead (f/m/d) - 9 months STA
Paris, Ile-de-France, France · Hybrid
$111k–$138k/yr
Senior+$16B raised
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Full-time
professional certificate
Professional Development, Flexible Working
Posted 68d ago
~40 hrs/week
Responsibilities
Accountable for the delivery of strategic data technology portfolio outcomes and global implementation of data initiatives for CIB & HBEU. This includes managing delivery backlogs, overseeing budgets, and establishing governance frameworks to align technology deliverables with business value.
Requirements
Requires over 18 years of experience in portfolio or program management within a large-scale financial organization. Candidates must possess strong commercial awareness, experience managing budgets over $100m, and certifications such as PMP, PRINCE2, or MSP.
Full job description
Some careers have more impact than others.
If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.
We are currently seeking a high caliber professional to join our team as a Portfolio Delivery Lead CIB & HBEU Data Technology.
Role purpose:
Reporting into the Head of Data Tech CIB & HBEU, the Portfolio Delivery Lead will be accountable for the overall delivery of strategic portfolio outcomes supporting HCIB business vision and purpose through complex and global change programmes, establishing and maintaining an effective governance and oversight capability including portfolio steering meetings, working groups and clear escalation paths through to the Head of Data TechCIB & HBEU and Head of DAP and Group Data & Analytics Office
Accountable for global implementation of HCIB data and wider data initiatives within the Group Data Strategy by working with global, regional and business and tech leads to providing optimized global services adjusted to address business demand solutions.
The key stakeholder for this role is the CDAO CIB & HBEU, Head of DAP and Group Data & Analytics Office, Global Head of Data technology and CIO HSBC Technology.
Principal Accountabilities:
Oversee the delivery backlogs, ensure Business are represented at all levels of prioritization (e.g. Release, Sprint) to maintain focus on customer value.
Work closely with Business teams to ensure technology deliverables are funded, resourced and prioritized (e.g. to align value stream capacity and demand) including through the transition into BAU and to provide complementary specialist technical governance (e.g. quality of delivery, threats, use of change tools, alignment of delivery plan to business readiness capacity).
Ensure that the Data Technology Operation Manager and the Head of Data CIB & HBEU are fully briefed of programme statuses and issues to support Data Technology CIB & HBEU executive meetings. Drive thematic analysis across the CIB & HBEU Risks and Issues to drive an executive summary of corrective actions required.
Drive the appropriate use of the execution effectiveness tooling and processes for programmes have been triggered. Oversee technology inputs and engagements to Business Cases completion and submission and ensure adherence to group standards.
Hold programme delivery managers to account through challenge sessions to ensure issues are remediated quickly and efficiently. Actively seek early warning indicators that programmes may be going off-track and determine appropriate resolution paths. Establish strong collaboration with 2LOD and 3LOD through regular meetings to ensure programme execution expectations are aligned.
Perform quality assurance on the tracking and oversight of technical delivery through application of the bank’s change execution controls, leveraging data and automation.
Provide central PAM team with status updates to facilitate Data Technology & CTO reporting and escalate issues requiring management attention at relevant ExCo. Regularly review and report upon thematic RAID, analyzing for risk impacting the CIO and wider PAM community; and raise Helios issues and MSIIs where appropriate. Collaborate with the CTO PAM team to adopt best practices and tool and seek to build out the PAM community and support the PAM Lead to ensure delivery of Strategic and Delivery Business Cases required in collaboration with the business.
Ensure successful NFR & CIA completion across all portfolio initiatives where applicable.
Drive Digital Acceleration Program (DAP) agenda through the demise of non-strategic applications and govern against Data Future State Architecture for HCIB
Accountable for global implementation of initiatives, working with global and regional and business / service-lines leads / Technology functions leads to provide optimized global services adjusted to address regional needs.
Partner with Head of Data CIB & HBEU executive team to manage the annual budget spread between designing and developing new services (Change The Bank) as well as managing and supporting existing services (Run the Bank).
Enabling reduced operational cost, ensuring headcount distribution is optimal to deliver business value at optimal cost, and reduced RTB cost to optimize CTB, without impact to resilience and controls.
Qualifications
Essential Experience:
18+ years of proven experience in portfolio or program management in HSBC or in a matrix financial organization with a similar scale
Strong understanding of technology operational management requirements for banks and knowledge of the external environment - regulatory, political, competitor and market. Ability to translate technology strategy and align and manage accountabilities accordingly.
Demonstrable experience in managing significant financial and resource plans, organizational transformation, and project portfolio management, with a track record of driving results in complex, matrixed organisations
Excellent commercial awareness and proven ability to develop multi-year business cases worth over $100m with strong benefit validation to support transformation and fast paced business responses to emerging threats and opportunities.
Hands on experience of developing and operationalizing metrics in line with GCIO goals and priorities
Skilled in stakeholder management, with the ability to influence at senior levels.
Experience with project estimation techniques and translating financials into delivery metrics.
Leading and directing executive and non-executive work groups and affecting change through people
Exposure to regulatory and compliance frameworks in financial services.
Understanding of Agile, SAFe, or hybrid delivery models.
Knowledge of emerging technologies and their impact on portfolio delivery.
Certification in project or portfolio management (e.g., PMP, PRINCE2, MSP).
Respectful of different cultures, working with colleagues from across regions
Essential Capabilities
Cultivates Innovation: Creating new and better ways for the organization to be successful
Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies
Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Builds Effective Teams: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals
Drives Vision & Purpose: Painting a compelling picture of the vision and strategy that motivates others to action
Being Resilient: Rebounding from setbacks and adversity when facing difficult situations
Manages ambiguity and ensures accountability: Operating effectively, even when things are not certain, or the way forward is not clear; holds self and others accountable to meet commitments.
Persuasion & Conviction: Using compelling arguments to gain the support and commitment of others; stepping up to address difficult issues and saying what needs to be said
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking