Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
GCB 5 Contribute to Business Banking’s success by designing and executing customer engagement initiatives driven by data-led insights. Such initiatives should uphold customer satisfaction, foster customer loyalty and dri…
Skills: Data Analytics, Customer Intelligence, Business Acumen, Stakeholder Management, Project Management
London, England, United Kingdom · Hybrid
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Financial Risk Management, Credit Risk, Traded Risk, Market Risk, Treasury Risk
Mumbai, Maharashtra, India · On-site
Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. CEO, Asset Management, Indi…
Skills: Investment Management, Executive Management, Strategic Planning, Regulatory Compliance, Risk Management
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Job Purpose Channel Experience is crucial to the distribution network to drive channel customer experience and maximise Distribution Network channel strength by introducing new channels, enhancing existing channels, impl…
Skills: Omni-channel Strategy, Project Management, Stakeholder Management, Digital Activation, Customer Experience Design
Quezon City, Metro Manila, Philippines · Hybrid
Business: US Contact Center Open positions: 3 Role Title: US Premiere Omni Specialist Global Career Band: 7 Location (Country / City ): Quezon City, Philippines Recruiter Name : Edward Palma Why join us? HSBC offers a wi…
Skills: Customer Service, Collections, Problem Solving, Decision Making, Communication Skills
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid
GCB 4 Sr Associate Director, Data & Analytics — Data Delivery Lead / Business Architect (B4, IC) Organisation: Data Tech Asia & Middle → Data Tech Hong Kong Location: Hong Kong (hybrid) Role purpose This B4 individual co…
Skills: Data Product Delivery, Business Architecture, Stakeholder Management, AI Adoption, Agile Methodology
Bangalore South, Karnataka, India · On-site
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Trade Surveillance, E Communication Surveillance, Audio Surveillance, Market Abuse Detection, Financial Market Regulation
Foshan, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Account Opening, Customer Onboarding, Compliance, Audit, English Proficiency
Houston, Texas, United States · On-site
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsor…
Skills: Global cash management, Corporate treasury, Sales strategy, Relationship management, Financial analysis
Kowloon, Hong Kong, China · On-site
GCB 6 We are currently seeking a high calibre professional to join our team as a CLM Analyst. In this role you will: To guide the RM’s/CSE’s in identifying and documenting the information required to satisfy the Bank’s K…
Skills: KYC Due Diligence, AML Compliance, Sanctions Screening, PEP Screening, Regulatory Compliance
Buffalo, New York, United States · Hybrid
$156k–$185k/yr
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. HSBC may engage in immigration sponsorship for this position if needed. Our purpose – Opening up a world…
Skills: Production Support, Operational Resilience, IT Risk & Control, Governance, Audit Management
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: AI Platform Delivery, Project Management, Business Analysis, Agile Delivery Management, SDLC
Chennai, Tamil Nadu, India · Hybrid
Job Title: Manager, Financial Accounting, Aset Management Global Finance is integral to HSBC’s purpose and strategy, playing a valued role in managing finances and costs and deploying capital in the most effective way. F…
Skills: Financial Accounting, IFRS, Regulatory Reporting, Balance Sheet Substantiation, Variance Analysis
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
GCB 4 Responsibilities: Manage the engagement with senior business stakeholders and business users directly for a certain designated domain, and lead the AI related activities, e.g. AI opportunity exploration, use case s…
Skills: AI/ML Methodologies, Solution Prototyping, PoC Design, Stakeholder Management, Business Communication
Xi'an, Shaanxi, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. We are currently seeking an experienced professional to join ou…
Skills: Java, Spring Boot, Spring Cloud, API Development, System Design
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
GCB 4 Responsibilities: Support and deliver FRP of HCBSLead and oversee the Sales Compliance function as control owner for front office, Sales management for tracking of product outcome and activities for FRP Target achi…
Skills: Product Management, Sales Compliance, Wealth Management, Regulatory Compliance, Stakeholder Management
Foshan, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Customer Due Diligence, Know Your Customer, Anti-Money Laundering, Compliance, Analytical Thinking
Foshan, Guangdong Province, China · Hybrid
Please note this job advertisement is only available in Chinese 在这一职位上，您将： 根据LOB程序针对所有客户完成客户尽职调查浏览系统记录，现有文档资料库和公共可用信息，以完成尽职调查。通过收集可用信息并整合到KYC系统（例如BPM）中来维护客户文件进行CDD审核流程步骤，例如风险评估，客户筛选，财富确定来源，ID＆VA和KYC使用FCC国内小组规定的工具进行负面新闻和事…
Skills: Customer Due Diligence, Know Your Customer, Anti-Money Laundering, Risk Assessment, Source of Wealth Verification
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
GCB 6 - Assistant Manager, Premier Financial Consultant No of vacancy: 1 Location: Menara IQ Responsibilities: Supports delivery of Premier segment service excellence by leading and supervising Premier Financial Officers…
Skills: Customer Servicing, Team Leadership, Operational Control, Performance Monitoring, Coaching
Singapore, Singapore · On-site
GCB 6 Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top,…
Skills: MI Reporting, Data Analysis, SAS, SQL, Retail Credit
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Design and execute data-driven customer engagement initiatives to drive revenue growth and customer loyalty. Identify growth opportunities by analyzing portfolio performance and commercializing digital assets for Business Banking.
Requires strong business acumen in commercial or SME banking and solid quantitative skills to translate data into actionable insights. Proficiency in data tools like SAS, Python, and SQL is preferred, along with experience in cloud-based data platforms.
GCB 5
Contribute to Business Banking’s success by designing and executing customer engagement initiatives driven by data-led insights. Such initiatives should uphold customer satisfaction, foster customer loyalty and drive revenue growth. You’ll identify untapped opportunities, support the commercialisation of digital and beyond banking capabilities, and execute initiatives to improve customer experience and deliver measurable business outcomes.
We are currently seeking a high calibre professional to join our team as a Vice President Customer Intelligence.
In this role you will:
To be successful you will need:
Opening up a world of opportunity
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
