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$53k–$80k/yr
Full-time
Healthcare, Life Assurance, Pension, Family Friendly Leaves, Wellbeing Support
Posted 59d ago
~40 hrs/week
Responsibilities
Manage the GDTA Department within MSS Operations, ensuring the delivery of excellent service to clients and investors. Supervise daily activities, manage reporting staff, and optimize the product suite through technology.
Requirements
Requires professional experience in Global Distribution & Transfer Agency with strong industry and product knowledge. Candidates must demonstrate excellent supervisory skills and a customer-focused mindset.
Full job description
The opportunity: GDTA (Global Distribution and Transfer Agency) Operations Manager
Being part of HSBC in Ireland, you’ll help evolve and grow our business.
What you will do:
In this role you will:
Deliver excellent GDTA service to our clients and their investor base. • Play a prominent role in the management of the GDTA Department within MSS Operations in Ireland. • Be responsible for daily supervision of activities and deliverables within the team, ensuring adherence to Service Level Agreements and oversight of service delivery from all relevant sites. • Develop and manage the people reporting into the role. • Ensure our GDTA Product suite is delivered efficiently to our client base making the best use of technology.
You should apply if you have:
Experience working in Global Distribution & Transfer Agency (GDTA). • Sound product knowledge of Transfer Agency coupled with a demonstration of strong industry knowledge. • Excellent proven inter-personal, communication and supervisory skills. • Service oriented mindset and are customer focused. • The ability to ensure deadlines, controls and procedures are adhered to.
Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.
What you’ll get in return:
The pay range for this role is 53,300 € - 79,900 €
HSBC operates multiple variable pay plans, to reflect the diverse nature of the businesses, roles and markets in which we operate. Variable pay is designed to reward colleagues for their individual performance and contribution, as well as the performance of their relevant Business / Infrastructure, and the overall Group.
We offer a comprehensive and competitive package of benefits covering usually covering healthcare, life assurance, pension, and family friendly leaves, as well as many other benefits to support your wellbeing.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
For further information on building your career at HSBC, please visit: www.hsbc.com/careers
Related keywords
GDTAGlobal DistributionTransfer AgencyMSS OperationsService Level AgreementsPeople ManagementFinancial ServicesBankingOperational ControlsClient Service
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking