Shanghai, Shanghai, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Premier Acquisition, Retail Sales, Customer Service, Objection Handling, Financial Services
Shanghai, Shanghai, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Portfolio Management, Strategic Dialogue, Customer Relationship Management, Sales, Presentation Skills
Dubai, Dubai, United Arab Emirates · On-site
Regional Head of Core Payments - GPS MENAT (47845) HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international n…
Skills: Product Management, Payment Strategy, P&L Management, Stakeholder Management, Regulatory Compliance
Norwich, England, United Kingdom · On-site
What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answeri…
Skills: Customer Service, Communication Skills, Attention To Detail, Digital Banking, Problem Solving
Coventry, England, United Kingdom · On-site
What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answeri…
Skills: Customer Service, Communication Skills, Attention To Detail, Digital Banking, Problem Solving
Greater London, England, United Kingdom · On-site
What you'll do The role of a Customer Service Representative is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answeri…
Skills: Customer Service, Communication Skills, Attention To Detail, Transaction Processing, Digital Banking Education
Beijing, Beijing, China · On-site
HSBC International Wealth and Premier Banking (IWPB) Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to u…
Skills: Mobile Sales, Channel Development, Customer Service, Managerial Experience, Leadership
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Project Management, Stakeholder Management, Governance, Risk Management, Budget Management
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Project Management, Stakeholder Management, Governance, Risk Management, Budget Management
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Cost Management, Financial Forecasting, Budgeting, Stakeholder Management, Project Governance
Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Cost Management, Financial Forecasting, Budgeting, Stakeholder Management, Project Governance
St Peter Port, Guernsey, Guernsey · On-site
Customer Service Representative- Cashier If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Cash Handling, Customer Service, Communication Skills, Problem Solving, Digital Banking Support
Seoul, South Korea · On-site
Job Description Day to day trade support working closely with Equity Trading Desk & Business Processing trade confirmations in various systems Handling FX transactions with FX banks Client static data management in vario…
Skills: Trade Support, Equity Settlement, FX Transactions, Client Static Data Management, Trade Clearing
Singapore, Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Project Management, Stakeholder Management, Governance, Transformation Delivery, Budget Management
Bangalore North, Karnataka, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Mortgage Underwriting, Credit Analysis, Asset Management, Customer Relationship Management, Real Estate Market Knowledge
Singapore, Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Programme Management, Project Governance, Stakeholder Management, Operating Model Design, Risk Management
Izúcar de Matamoros, Puebla, Mexico · On-site
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. HSBC México, ofrecemos oportunidades para desarrollar una carrera profe…
Skills: Customer Service, Sales, Portfolio Management, Business Development, Banking Operations
Singapore, Singapore · On-site
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…
Skills: Cost Management, Financial Forecasting, Budgeting, Stakeholder Management, Project Governance
Sholinganallur, Tamil Nadu, India · On-site
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Liquidity Reporting, Financial Product Knowledge, Basel III, Data Analysis, Regulatory Reporting
Ciudad de México, Mexico · Hybrid
Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. Propósito del puesto Es responsable de ejecutar, validar y documentar l…
Skills: Data Analysis, Quality Assurance, Excel, SQL, SAS
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Responsible for implementing Premier Acquisition strategies to acquire new-to-bank customers through leads. The role involves performing retail sales and building strong relationships with internal business areas to ensure high customer satisfaction.
Requires a bachelor's degree and at least one year of progressive experience in financial services or retail sales. Candidates must possess sound knowledge of banking products, industry regulations, and strong sales and communication skills.
Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening
up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Private Banking and Insurance.
• Be responsible for successful implementation of Premier Acquisition strategies
• Acquire new-to-bank customers via central or self-generated leads.
• In order to deliver a high quality service to our highest value personal clients the role holder will need to complete simple retail sales.
• Development of strong working relationships with relevant business areas (e.g., WPB, Marketing, etc)
• Delivery high standard customer service to meet customer satisfactory
• Bachelor's degree or equivalent experience
• Minimum of one year proven and progressive financial services and/or retail sales experience or equivalent
• Sound knowledge of various forms of deposits, WEM product, mortgage, etc.
• Knowledge of the constantly changing laws/regulations governing banks/finance industry, consumer trends, competitor offerings, economic and foreign currency markets
• Strong presentation and sales skills
• Objection handling techniques and work under pressure
• Good interpersonal and communication skills
• Customer service orientation
• Attain appropriate professional and regulatory qualifications as required by market
• Attain any internal standards as required by HBCN
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /FF
Issued by HSBC Bank (China) Company Limited
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
