Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of AVP, FC Risk Stewardship Fraud
Principal responsibilities
Role Overview
• Produce supporting documentation for Group / Regional Fraud Risk Management Committee, Fraud Risk Working Groups and Trigger Events Forums
• Produce a summary of fraud losses on a monthly basis, at a Global/Regional level.
• Assist in providing commentary for Fraud Risk Maps, Fraud RAS, Top and Emerging Risk Reports and Control Effectiveness Management Meeting (CEMM)
• Collate content for, produce and distribute the Group / Regional Fraud Risk Monthly Newsletter
• Assist in administration of the Group / Regional Fraud Risk Education and Awareness Programme
• Manage content updates to the Group / Regional Fraud Risk intranet page.
• Assist in measuring fraud risk performance by sourcing and collating data at a Group/Regional Level
• Produce documentation to provide read across of fraud trends, insights and future threats at Global/Regional levels.
• Manage dispensations to internal and external Fraud Risk policies and own improvements to the dispensations process.
• Support the team on delivering key priorities, focused on enhancing the Fraud Risk Framework in accordance with Global FC policy.
• Support the Global / Regional FC Risk Stewards, provide oversight of Fraud controls to effectively challenge risks or control outcomes through analysis and review of Issue Management, L1 and L2 Controls, Inherent and Residual risks. Ensure overdue issues and actions are communicated to the relevant stakeholders as per guidance
• Perform read across of 2/3 LOD review reports and prepare read across actions for risk stewards for further disbursement. Update summary documents ( eg. Audit Summary matrix ) for Audit reports to ensure themes can be identified
• Set & maintain Global FC Policy ( Liase with Risk Stewards and assist to undertake consultation activities, where relevant, with respect to changes/developments in Group policies/guidance)
• Update the Fraud guidance documents to ensure consistent application of the Fraud framework across markets
• Ability to translate MI of existing 1LoD controls into summaries for 2LoD Risk Stewards to highlight potential gaps, enhancements, or expansions to the Bank's overall Fraud Risk coverage.
• Prepare and design governance packs to facilitate and include the key data elements required to understand the control environment of Fraud.
• Co-ordinate and manage projects
• Support in reviewing the change initiatives driven at the market level
• Monitor issues management from a wide range of sources, including MSII’s, Audit Reports, Assurance reporting and where available, Monitor reviews.
• The monitoring of key controls and 1LoD performance through ‘heat maps’ is an essential ask of the Risk Steward. The role would be directly responsible for the ongoing monitoring, analysis, coordination (with 1LoD) and escalation of risks and failure points as identified by such heatmaps.
• Support with generating of reports which include KPI / KRI metrics and associated trend analysis on a monthly basis
• Oversight and challenge of the use and adoption of NFRO / RMF deliverables and standards to ensure they are embedded and effective across FC
• Support the Group / Regional Fraud domain in various activties/tasks
Requirements
Role holders will carry out activities that will include most of the following, but not limited to:
Impact on the Business
• Proactive approach to the identification of FC risk change and potential impacts.
• Identify FC Risks in the relevant business and provide necessary assessments and solutions, including establish and implement strategic policies which ensure exposure to current risks and emerging arising risk is managed appropriately.
• Represent FC in relevant governance forums and attend to all internal and regulatory audits and inspections relevant to the business covered.
• Work closely with relevant stakeholders within Group, Regions, Functions (including DBS) and ServCo to provide expertise and support on all financial crime related matters.
• As one of the managers within the FC organization, the incumbent should drive consistency in messaging throughout the organization and building a culture of transparency between FC and 1LOD.
• Support Fraud risk Projects as SME support (Policy / Procedure, Analytics, Training etc.)
Customer / Stakeholders
• Lead / liaison with relevant stakeholder within Global / Regional Fraud and relevant teams to provide expertise and support on all FC risk related matters.
• Ensure that appropriate, timely and relevant risk information is provided to stakeholders and Risk Management forums.
• Develop and maintain a strong and professional working relationship with relevant stakeholders within Risk and Compliance, Audit and Finance at Business and Global / Regional levels.
Leadership & Teamwork
• Work effectively on people, budget and planning decisions
• Drive attainment of functional/functional unit results
• Share best practice with teams in the regions and globally.
• Maintain and develop positive and professional working relationships with senior business managers at the Group and Regional levels. Lead by example, demonstrating excellent behaviours in line with HSBC core values.
• Assist in recruitment, retention and development of colleagues and take responsibility for own development.
• Work effectively as part of a team, taking the lead where appropriate and contributing to team output and collaboration.
• Foster a learning agile culture, promoting proactive review of lessons learned.
• Support an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building, knowledge sharing, coaching and mentoring not only within the function but to the broader organisation.
Operational Effectiveness and Control
• Focus on aligning the HSBC operating practices with changes in Global FC policy and regulatory risk, and ensure that the FC Risk Framework remains appropriate.
• Resolve any/all identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns.
• Maintain and observe all HSBC control standards and implement and observe the Global FC Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators.
• Maintain awareness of operational risk within assigned portfolio and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting.
• Leadership over all FC matters and the management of operational risk.
• Ability to clearly identify FC risks and provide necessary analysis, advice, solutions and support.
• Ability to interpret regulatory developments and advise on its impact to business, provision of practical and compliant solutions.
• Ability to deal with Senior Management and Business in a professional and proactive manner.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.