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Full-time
bachelor degree
Professional Development, Flexible Working
Posted 30d ago
~40 hrs/week
Responsibilities
Manage day-to-day relationships with ORSO and MPF pension clients, including handling regulatory reporting and client enquiries. Lead pension-related projects such as eMPF and the migration of administration functions to third-party providers.
Requirements
Requires a university degree and solid experience in pension-related projects and ordinances. Candidates must be customer-focused, able to work under pressure, and proficient in English and Chinese.
Full job description
Role Purpose
Role is responsible to work with a team and handle day-to-day client management functions for Pensions client including ORSO and series of Fidelity MPF clients.
Principal Responsibilities:
Maintain a good relationship with ORSO and MPF clients
Communicate and coordinate with clients on regulatory reporting
Liaise with clients including internal relevant parties e.g., legal, compliance team to resolve clients’ requests or enquiries
Provide support to clients on new products or service launch
Handle pension projects including project coordination, liaison and execution, projects include eMPF and the migration of ORSO administration function to the outsourcing third party
Act as a project manager represents from trustee business perspective
This staff will be a LR under RA13 for managing pooled retirement schemes.
Requirements:
University degree holder
Solid pension related experience, including projects experience
Familiar with ORSO and MPF related Ordinance
Customer-focused and able to handle multiple tasks
Able to work under pressure and meet tight deadlines
Proficient PC skills especially on PowerPoint
Good interpersonal and communication skills, including excellent written and spoken Chinese and English, and Putonghua is a plus
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking