Bury St Edmunds, England, United Kingdom · On-site
A branch based customer facing role primarily focused on generating revenue by meeting customer needs to personal banking and Advance customer segment, may provide service where required. Providing consistently excellent…
Skills: Customer Experience, Revenue Generation, Personal Banking, Sales Process, Customer Relationship Management
Guangzhou City, Guangdong Province, China · Hybrid
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organ…
Skills: Case Management, Stakeholder Management, AML/KYC Compliance, Client Onboarding, Risk Management
London, England, United Kingdom · Hybrid
Ready to turn AI into stronger audit coverage and assurance outcomes?The Role As Chief AI Officer for Internal Audit you’ll be the single accountable executive for translating AI into measurable value, stronger control p…
Skills: AI Strategy, Internal Audit, Regulatory Compliance, Risk Management, P&L Management
Paris, Ile-de-France, France · Hybrid
$10k–$26k/yr
HSBC : notre mission est de créer un « monde d’opportunités ». Nous encourageons nos collaborateurs à partager leurs compétences et insuffler un changement positif pour la société. En outre, nous abordons nos activités à…
Skills: Accounting, Analysis, Synthesis, Microsoft Excel, Microsoft Office
Hyderabad, Telangana, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: People Management, Liquidity Services, User Acceptance Testing, Stakeholder Management, Operational Risk Management
Paris, Ile-de-France, France · Hybrid
$7k–$22k/yr
HSBC : notre mission est de créer un « monde d’opportunités ». Nous encourageons nos collaborateurs à partager leurs compétences et insuffler un changement positif pour la société. En outre, nous abordons nos activités à…
Skills: Financial Mathematics, Accounting, Microsoft Excel, Microsoft Office Suite, English Fluency
London, England, United Kingdom · Hybrid
Ready to strengthen financial crime controls across Markets and Securities Services globally? Why HSBC HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of openin…
Skills: Financial Crime Risk Management, AML, Sanctions, Anti-Bribery and Corruption, Tax Evasion
Bengaluru, Karnataka, India · Hybrid
Job Title: Process Analyst The purpose of the Operation Transformation Process Analyst is to support the end-to-end process re-engineering / transformation activities that will deliver transformation goals.The role exten…
Skills: Process Re-engineering, Project Management, Stakeholder Management, Business Case Creation, Data Analysis
Quezon City, Metro Manila, Philippines · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Reconciliations, Excel, VBA, MS Access, Product Control
Spalding, England, United Kingdom · On-site
What you'll do The role of a Cashier is to provide our customers with an outstanding service we can all be proud of, by taking ownership of customers’ transactional or service requests and answering specific product quer…
Skills: Customer Service, Communication Skills, Attention To Detail, Digital Banking, Transaction Processing
Bengaluru, Karnataka, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Infrastructure Risk Management, Compliance, Audit Management, GRC, IAM/PAM
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
We are currently seeking a high calibre professional to join our team as a Senior Corporate Account Manager In this role you will: Lead a team to drive business penetration and build relationships with the corporate clie…
Skills: Business Development, Relationship Management, Retail Banking Sales, Managerial Skills, Negotiation
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
Role Purpose An individual contributor role to independently conduct Due Diligence (DD) reviews on behalf of HSBC Institutional Trust Services (Asia) Limited (“HTHK”) and HSBC Provident Fund Trustee (Hong Kong) Limited (…
Skills: Due Diligence, Custody Oversight, Fiduciary Services, Risk Assessment, Regulatory Compliance
Bengaluru, Karnataka, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Python, Automation, IFRS9, CECL, ST Methodologies
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Consultative Sales, Institutional Sales, Client Relationship Management, Business Development, Financial Markets Knowledge
Sheffield, England, United Kingdom · Hybrid
Ready to set engineering excellence across analytics and common components?Why HSBC HSBC is one of the largest banking and financial services organisations in the world. Guided by our purpose of opening up a world of opp…
Skills: Java, Python, Go, Kubernetes, Cloud Computing
Bengaluru, Karnataka, India · Hybrid
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in a…
Skills: Splunk, Power BI, ServiceNow, SQL, Python
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
GCB 5 We are currently seeking a high calibre professional to join our team as a Sales Management Manager. In this role you will: Provide support to both Sales Department and Product Management DepartmentChampion sales a…
Skills: Sales Analytics, Performance Tracking, Product Governance, Due Diligence, Gap Analysis
Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site
We are currently seeking a high calibre professional to join our team as Associate, Fund Ops, Global Trustee & Fiduciary Services. Responsibilities: To be a member of a team responsible for: • Executing trustee responsib…
Skills: Fiduciary Services, Fund Operations, Regulatory Compliance, SFC RA13 Licensing, Risk Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
GCB 5 Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Corporate Banking provides international financial services s…
Skills: Relationship Management, Credit Analysis, Structuring Lending, Trade Solutions, Market Solutions
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The role focuses on generating revenue by meeting the needs of personal banking and advanced customer segments within a branch setting. Key duties include acquiring new customers, deepening existing relationships, and ensuring service excellence while adhering to fraud and risk regulations.
The candidate must be able to engage customers to discover their needs and promote multi-channel banking solutions. Proficiency in using sales processes to drive product sales and providing referrals to specialists is required.
A branch based customer facing role primarily focused on generating revenue by meeting customer needs to personal banking and Advance customer segment, may provide service where required. Providing consistently excellent customer experience and encouraging customers to use additional channels where appropriate to ensure delivery of the proposition.
Undertakes all product sales except material risk products (where regulation permits) using EDRAS based sales process to discover customer needs. Providing referrals to both Wealth Sales and Branch Specialists based on customer needs.
Listed below are the outcomes performed by this role that directly align with key business goals. All performance should be in support of achieving these outcomes:
1. Engaging and Discovering Customer Needs on Branch Entry
2. Acquiring New to Bank Customers
3. Deepening Relationships with Customers
4. Delivering Service Excellence
5. Promoting and Delivering Multi-Channel Engagement
6. Supporting the Branch
7. Protect the Bank - through vigilance against fraud, knowing your customer, adhereing to regulations/policies and minimising operational risk
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
