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Full-time
bachelor degree, professional certificate
Professional Development, Flexible Working, Inclusive and Diverse Environment
Posted 25d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Business Manager is responsible for defining project scope, managing requirements, and overseeing governance and reporting for data technology initiatives. They coordinate delivery across technical teams and ensure operational readiness and benefits realization within a banking environment.
Requirements
Candidates need strong business analysis fundamentals and demonstrated experience in project-based delivery, specifically supporting data-related initiatives. A degree in Business, Technology, or Engineering is required, with professional certifications in BA or project management being advantageous.
Full job description
GCB 5
We are currently seeking a high calibre professional to join our team as Business Manager.
In this role you will:
1) Project analysis & scope control
Work with business sponsors and Technology leads to define project scope, objectives, deliverables, milestones, and success measures.
Elicit, analyse, and document requirements using a pragmatic approach (BRD/requirements pack, use cases, functional specs where appropriate).
Manage requirement traceability from business need → solution design → testing → sign-off.
Control change: assess impacts, document decisions, and support change approval through project governance.
2) Governance, reporting & stakeholder management
Support governance routines (steering/working groups): agendas, materials, decision papers, minutes, actions and follow-ups.
Maintain project RAID logs and proactively manage dependencies across AME stakeholders (countries/functions) and Technology teams.
Provide clear status reporting (progress vs plan, issues, decisions required, next steps), tailored to senior stakeholders.
Facilitate workshops to drive alignment on definitions, scope, priorities, and operating model impacts.
3) Data & control alignment (banking environment)
Ensure requirements incorporate controls and non-functional expectations: access control, auditability, data retention, segregation of duties, resiliency, and operational readiness.
Partner with Data Governance/Stewards to align data definitions, ownership, lineage expectations, and data quality requirements.
Support control engagement (Risk, Compliance, Information Security) to ensure early alignment and reduce late-stage remediation.
4) Delivery coordination & test/sign-off support
Coordinate delivery inputs across teams (Architecture, Engineering, QA/UAT, Operations) to keep delivery on track.
Support test planning and execution: define UAT approach, create test scenarios, coordinate defect triage, and drive business sign-off.
Ensure operational readiness artefacts are completed where required (handover, support model, runbooks, monitoring and reporting expectations).
5) Benefits realisation & continuous improvement
Help define and track benefits realisation (e.g., improved data quality, MI automation, reduced manual reconciliations, faster reporting cycles).
Identify opportunities to streamline governance and documentation without weakening control posture.
Contribute to standard templates and ways of working for AME Data Technology project delivery.
Key deliverables
Scope/requirements pack (BRD or lean equivalent), use cases, process maps (as-is/to-be)
Functional requirements, non-functional requirements, and acceptance criteria
Data requirements: definitions, mappings, DQ rules, reconciliation/controls requirements
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking