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$117k–$175k/yr
Full-time
Professional Development Opportunities, Variable Pay, Annual Bonus, Health Benefits, Well-being Benefits, Financial Benefits
Posted 20d ago
~40 hrs/week
Responsibilities
Lead the end-to-end delivery and operational outcomes for client connectivity products while guiding development pods. Balance business delivery with technical debt remediation and ensure system reliability through non-functional requirement design.
Requirements
Requires strong full-stack DevOps experience and proficiency in at least two programming languages such as Java or Python. Candidates must demonstrate proven technical leadership, production support capabilities, and knowledge of cyber security and regulatory requirements.
Full job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC, we use our unique expertise, capabilities, breadth and perspectives to open new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas, and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.
In Canada, HSBC Global Services (Canada) Limited (HGCA) is a wholly owned subsidiary of HSBC Global Services Limited. Operating in Toronto, HGCA is part of a global service company, delivering services to support the operating entities of HSBC Group. We have different capabilities that provide tools and processes to facilitate the functions, business, and entities with their service management responsibilities.
We are looking for people who are flexible in their approach, enjoy technology and who are happy to try new things, as well as being comfortable in throwing experiments away if they don’t work. Controlled failure is considered an opportunity to learn. This is a leadership role with delivery responsibility.
As our Senior Full Stack Engineer, you will:
Own end-to-end delivery and run outcomes for one or more client connectivity products/services, staying hands-on while guiding others
Set and communicate the technology strategy, balancing business delivery with ongoing remediation of technical debt
Lead and continuously improve development pods, measuring success through fewer production incidents and increased release cadence
Build reliability in by design by addressing non-functional requirements (performance, resilience, observability, recoverability)
Ensure safe, predictable change delivery through small, regular, non-breaking releases, plus release/change execution and operational acceptance
Lead production support and operational rituals, including incident response, problem management, PIRs, retros and stand-ups; ensure root causes are fixed and improvements embedded
Manage risk and control items proactively, staying on top of vulnerabilities and control and governance processes
Mentor and uplift teams across Client Connectivity, sharing best practices and improving ways of working
Communicate progress and impact, blogging/sharing updates and achievements, and identifying wider contribution opportunities for self and team
You’ll likely have the following qualifications to succeed in this role:
Strong full-stack DevOps experience across build, test, release and run, including Continuous Delivery practices
Hands-on engineer who can code and deploy to production, working across at least two languages and willing to learn new stacks (e.g., Java, JavaScript, Clojure, Python). You might not be expert, but we still expect you to try and learn to get the job done
Relational database experience (PostgreSQL preferred), working knowledge of Unix and a solid infrastructure understanding, comfortable operating in both Unix and Windows environments
Proven technical leadership: raising engineering standards, coaching, and improving team ways of working
Strong production support capability: observability, incident/problem management, and driving service reliability improvements
Able to manage multiple development teams and work directly with Product Owners end-to-end with minimal reliance on intermediary roles
Strong stakeholder management and decision-making, making sound trade-offs across time, risk and quality, including knowing when to escalate
Knowledge of cyber security and regulatory requirements (e.g., data privacy, consent, data residency) and how to apply them in delivery
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in Canada. Applicants must be legally authorized to work in Canada as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Related keywords
Full StackDevOpsContinuous DeliveryJavaJavaScriptClojurePythonPostgreSQLUnixWindowsRESTHTTP APIsObservabilityIncident ManagementProblem ManagementPIR
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN
BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking