Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Collections Management, Financial Reconciliation, Team Leadership, Financial Controls, Process Improvement
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Collections Management, Financial Controls, Reconciliation, Team Leadership, Process Improvement
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Collections Management, Financial Operations, Reconciliation, Financial Controls, Team Leadership
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Collections Management, Financial Reconciliation, Team Leadership, Financial Controls, Process Improvement
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Network Troubleshooting, Microsoft Windows 10, Microsoft Office, Active Directory, DHCP
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Oral Communication
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Written Communication
Montgomery County, Maryland, United States · On-site
$18/hr–$18/hr
Entry level
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Customer Service, Phone Support, Data Entry, Document Management, DocuSign
Montgomery County, Maryland, United States · On-site
Mid level
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Case Management, Medicaid Waiver Coordination, Interpersonal Skills, Networking, Advocacy
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Data Entry, Document Management, DocuSign, Payroll Processing
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Data Entry, Document Management, DocuSign, Compliance
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Oral Communication
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Personal Care, Mobility Support, Household Management, Community Engagement, Service Plan Implementation
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Customer Service, Data Entry, DocuSign, Record Keeping, Payroll Processing
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Written Communication
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Written Communication
Customer Service Support Specialist (Southington, CT)
Southington, Connecticut, United States · On-site
$18/hr–$19/hr
Entry level
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Data Entry, Document Management, DocuSign, Payroll Processing
Financial Planning & Analysis (FP&A) Manager Location: Hybrid. Headquarters is located in Sturgis, MI Department: Finance Reports to: Head of Finance About GT Independence GT Independence is a national, mission‑driven Fi…
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Collections Management, Financial Reconciliation, Team Leadership, Financial Controls, Process Improvement
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Medical Billing, Claims Management, Team Leadership, Microsoft Excel, Accounts Receivable
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$80k–$90k/yr
Full-time
bachelor degree
Flexible Paid Time Off, Competitive Wages, Professional Growth Opportunities
Posted 29d ago
~40 hrs/week
Responsibilities
Oversee operational and compliance activities related to Overpayment Receivables and Cost Share collections. Lead a team to ensure accurate payment tracking, reconciliation, and the reduction of outstanding balances.
Requirements
Requires experience managing collections or financial operations teams with a strong understanding of financial controls. A bachelor's degree in Accounting, Finance, or Business Administration is preferred.
Full job description
Make a Meaningful Impact Every Day
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission
To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.
The Accounting Manager - Collections oversees all operational, compliance, and communication activities related to OPR (Overpayment Receivables) and Cost Share collections. This role ensures that balances owed are accurate, defensible, well‑documented, and collected in a timely and compliant manner. The Manager leads a team focused on communication accuracy, payment tracking, reconciliation, and continuous process improvement, while ensuring clear boundaries from claims billing or authorization decisions. This position plays a critical role in financial accuracy, program integrity, and the reduction of outstanding balances through disciplined, transparent practices.
RESPONSIBILITIES AND DUTIES
Primary Responsibilities
Manage and develop the Program Collections team supporting OPR and Cost Share activities.
Ensure OPRs and cost share invoices are accurate, supportable, validated, and compliant before initiating any collection efforts.
Oversee participant, employee, and employer communications related to amounts owed, ensuring clarity, professionalism, and consistency.
Ensure timely collection, application, tracking, and reconciliation of payments received.
Coordinate the accurate pass‑through of cost share payments to the state and ensure reliable tracking and reporting.
Drive collection performance by analyzing trends, monitoring results, and implementing corrective actions.
Ensures garnishments and child support withholdings are entered timely and accurately.
Lead process improvements to reduce repeat errors, minimize disputes, and move away from reliance on individual knowledge.
EDUCATION
Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred.
Equivalent experience may be considered in place of formal education.
EXPERIENCE AND QUALIFICATIONS
Experience managing or supervising a collections, billing, or financial operations team.
Strong understanding of financial controls, documentation requirements, and reconciliation processes.
Proven ability to identify process gaps and implement improvements.
Exceptional communication skills—able to deliver clear, professional, and empathetic messages.
Demonstrated ability to work with cross‑functional partners and navigate complex program rules.
WORK ENVIRONMENT
Fast‑paced operational environment requiring strong attention to detail and accuracy.
Frequent coordination with finance, program operations, HR, and external stakeholders.
Role may involve sensitive financial discussions requiring discretion and professionalism.
As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our finance team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
Grow your career with us. Grow your impact with us.
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What Culture & Belonging Means at GT: Bring Your Authentic Self To Work
GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
Related keywords
AccountingCollectionsOverpayment ReceivablesCost ShareFinancial OperationsReconciliationComplianceGarnishmentsChild Support WithholdingsProgram IntegrityFinancial ControlsBilling
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States.
But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family.
GT's mission: To help people live a life of their choosing regardless of age or ability.
Offices: 215 Broadus St, Sturgis, Michigan 49091, US · 4000 Wake Forest Rd, Raleigh, North Carolina 27609, US · 5150 North Port Washington Rd, Suite 102, Milwaukee, Wisconsin 53217, US
Fiscal Intermediary ServicesSelf-Directed ServicesHome and Community Based ProgramsCaregiver PayrollVeteran's BenefitsLong-Term Careand AdvocacyService IndustryFinancial ServicesMedical
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States.
But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family.
GT's mission: To help people live a life of their choosing regardless of age or ability.
Offices: 215 Broadus St, Sturgis, Michigan 49091, US · 4000 Wake Forest Rd, Raleigh, North Carolina 27609, US · 5150 North Port Washington Rd, Suite 102, Milwaukee, Wisconsin 53217, US
Fiscal Intermediary ServicesSelf-Directed ServicesHome and Community Based ProgramsCaregiver PayrollVeteran's BenefitsLong-Term Careand AdvocacyService IndustryFinancial ServicesMedical