Salem, Oregon, United States · On-site
$18/hr–$19/hr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Customer Service, Data Entry, Document Management, DocuSign, Payroll Processing
Southington, Connecticut, United States · On-site
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Team Management, Coaching, Problem Solving, Process Improvement, Staffing
Sturgis, Michigan, United States · Hybrid
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Database Management, Document Preparation, Compliance, Payroll Processing
Sturgis, Michigan, United States · Hybrid
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Data Entry, DocuSign, Document Management, Compliance
Southington, Connecticut, United States · On-site
$18/hr–$19/hr
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Data Entry, DocuSign, Document Management, Compliance
Salem, Oregon, United States · On-site
$18/hr–$19/hr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Customer Service, Data Entry, Document Management, DocuSign, Payroll Processing
Southington, Connecticut, United States · On-site
$75k–$85k/yr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Quality Assurance, Compliance Monitoring, CARF Accreditation, Data Analysis, Stakeholder Satisfaction
Salem, Oregon, United States · On-site
$75k–$85k/yr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Quality Assurance, Compliance Monitoring, CARF Accreditation, Data Analysis, Stakeholder Satisfaction Surveying
High Point, North Carolina, United States · On-site
$75k–$85k/yr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Quality Assurance, Compliance Monitoring, CARF Accreditation, Data Analysis, Stakeholder Satisfaction Surveys
Sturgis, Michigan, United States · Remote OK
$70k–$80k/yr
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Operations Management, Performance Metrics, Business Process Improvement, Project Management, Staff Supervision
United States · Remote OK
$18/hr–$19/hr
Make a Meaningful Impact Every Day! At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place.…
Skills: Medical Billing, Claims Processing, Microsoft Excel, Data Entry, Payment Application
Anniston, Alabama, United States · Remote OK
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Microsoft Office, Written Communication, Oral Communication, Administrative Procedures
Dothan, Alabama, United States · Remote OK
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process, Customer Service, Microsoft Office, HIPAA Compliance, Written Communication
Salem, Oregon, United States · Remote OK
$21/hr–$22/hr
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Enrollment Process Management, Customer Service, Microsoft Office, HIPAA Compliance, Written Communication
Eau Claire, Wisconsin, United States · On-site
We are looking for a Full Time DSP to work in Eau Claire, Wisconsin. GT Independence believes it’s: Your life. Your choice. We exist to help people live a life of their choosing, regardless of age or ability. We ne…
Skills: Teamwork, Multitasking, Adaptability, Communication, Time-management
Baraboo, Wisconsin, United States · On-site
We are looking for a Part Time DSP to work in Baraboo, WI. Monday through Friday, 6am to 10am and every third weekend. GT Independence believes it’s: Your life. Your choice. We exist to help people live a life of t…
Skills: Teamwork, Multitasking, Adaptability, Communication, Time-management
Southington, Connecticut, United States · On-site
$18/hr–$19/hr
Make a Meaningful Impact Every Day At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. …
Skills: Customer Service, Bilingual Communication, Data Entry, Document Management, Payroll Processing
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Provide phone-based customer support to stakeholders and individuals self-directing their care. Manage administrative tasks including document processing via DocuSign, payroll checklists, and timesheet reviews.
A high school diploma or GED is required, while an associate degree is preferred. Candidates should be self-motivated and capable of working in a collaborative office environment.
Make a Meaningful Impact Every Day!
At GT Independence, people are at the heart of everything we do. If you thrive in a collaborative environment, love what you do, and are eager to grow, you’re in the right place. Discover a career where your work genuinely improves lives and supports a mission that matters.
Our Mission: To help people live a life of their choosing, regardless of age or ability.
GT Independence has earned multiple awards for being an exceptional workplace, including being named a 2026 National “Best and Brightest Companies to Work For.” We are also proudly certified as a Great Place to Work® for 2025/2026—a distinction reserved for top employers committed to outstanding employee experiences.
As a Customer Care (Self Determination) Support Specialist or SDSS, you’ll work on a team to deliver great customer service, over the phone, to people self-directing their care as well as other stake holders.
As a family-founded national leader in personal and financial services for individuals who rely on home- and community-based care, GT Independence supports tens of thousands of people across the country as they find and hire their own caregivers or personal assistants.
Our operations team is driven by trust, autonomy, and—yes—fun. We believe great teams come from people who are intrinsically motivated, empowered, and valued. We respect each other, we care about the work we do, and we succeed because we work with purpose.
We value excellence, but we won’t micromanage to achieve it. If you are self‑motivated, we give you the space and support to grow and thrive. Team members enjoy flexible paid time off, competitive wages & benefits, and meaningful opportunities for professional growth.
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GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.
Offices: 215 Broadus St, Sturgis, Michigan 49091, US · 4000 Wake Forest Rd, Raleigh, North Carolina 27609, US · 5150 North Port Washington Rd, Suite 102, Milwaukee, Wisconsin 53217, US
GT Independence is a national leader in financial management (FMS) services, built by a family, for families. We started out as a single family, and we've grown into a national company that serves tens of thousands of people across the United States. But we haven’t forgotten our roots. GT is still a family-owned company—and we’re also a disability-owned and led organization that understands daily life with disabilities and long-term care needs. Our foundation is on the beliefs of inclusion, respect, and family. GT's mission: To help people live a life of their choosing regardless of age or ability.
Offices: 215 Broadus St, Sturgis, Michigan 49091, US · 4000 Wake Forest Rd, Raleigh, North Carolina 27609, US · 5150 North Port Washington Rd, Suite 102, Milwaukee, Wisconsin 53217, US
