Kolkata, West Bengal, India · On-site
Job title: Team L ead_ Content Moderation Working Location: Kolkata, India. Job Description: Our International company is seeking TL for Content Moderation in India. Ideal candidates can adapt and are well-known for fast…
Skills: Team Management, Content Moderation, Performance Evaluation, Quality Assurance, Escalation Management
Kolkata, West Bengal, India · On-site
WALK IN INTERVIEWS For Team Leader For Non Voice Support ON 30th April And 2nd May ABOUT US Our international company is a BPO Service Provider with offices around Southeast Asia and expanding globally. We hire exception…
Skills: Team Leadership, BPO Operations, Performance Monitoring, Project Management, Data Analysis
Hanoi, Vietnam · On-site
Gear Inc. đang phát triển một dự án mới và đang tìm kiếm các thành viên trẻ tuổi, đam mê và năng động để tham gia vào đội ngũ Kiểm duyệt Nội dung. Các bạn sẽ kiểm duyệt (duyệt/xóa) nội dung trên các mạng xã hội hot nhất …
Skills: English Proficiency, Content Moderation, Social Media Analysis, Adaptability, Time Management
Muntinlupa, Metro Manila, Philippines · On-site
Key Responsibilities: Implement and continuously optimize SEO strategies to improve search engine rankings and online visibility.Build and manage landing pages using platforms like WordPress, Elementor, Unbounce, or Wix …
Skills: SEO, WordPress, CRM Management, Landing Page Optimization, Data Analysis
Kolkata, West Bengal, India · On-site
Exciting Career Opportunity !!! Walk In Interview For Content Moderation For Male Candidates and Freshers are welcome Time and Venue 23rd June and 24th June , 10.00 AM - 2.00 PM Godrej Genesis Building, Smart works 7th F…
Skills: English Communication, Bengali Communication, Content Moderation, Legal Compliance, Video Review
Muntinlupa, Metro Manila, Philippines · On-site
Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion. Use Monday.com to track project timelines, allocate tasks, monitor progress, and ensu…
Skills: Project Coordination, Service Delivery, Monday.com, Halo PSA, Zoho CRM
Muntinlupa, Metro Manila, Philippines · On-site
Key Responsibilities: Prepare and submit statements for review and compliance with Australian tax regulations. Utilize billing and financial management tasks. Maintain accurate financial records and reconcile accounts us…
Skills: Xero, BAS Preparation, Australian Tax Regulations, Financial Reporting, Payroll Support
Vientiane Capital, Vientiane Prefecture, Laos · On-site
We're seeking some Customer Support Agents to assist in providing email customer support and customer queries from around the world. Successful candidates will join our team to assist in answering questions, troubleshoot…
Skills: English Writing, English Reading, MS Office, Google Applications, Smartphone Proficiency
Muntinlupa, Metro Manila, Philippines · On-site
Job description Key Responsibilities: Assist in the end-to-end management of telecommunications service delivery, from order initiation to completion.Use Monday.com to track project timelines, allocate tasks, monitor pro…
Skills: Project Coordination, Service Delivery, Monday.com, Halo PSA, Zoho CRM
Hà Nội, Vietnam · On-site
The purpose of a Content Moderator is to ensure a safe and positive online environment by reviewing and moderating user-generated content, enforcing guidelines, and maintaining community standards. They play a key role i…
Skills: Content Moderation, Community Guidelines Enforcement, Policy Analysis, Verbal Communication, Written Communication
Kolkata, West Bengal, India · On-site
Walk In Interviews for Medical Billing and Insurance Claims Specialist ( Only Male Candidate needs to apply ) Time and Venue 24th July - 25thJuly , 11.00 AM - 4.00 PM Godrej Genesis Building, Smart works 7th Floor, Stree…
Skills: Medical Billing, Insurance Claims, AR Calling, Denial Management, English Proficiency
Muntinlupa, Metro Manila, Philippines · On-site
Job Information: You are in charge of leading and supervising a group of content moderators. Guarantee that content guidelines are followed, a secure and polite online environment is maintained, and any platform policy v…
Skills: Team Management, Content Moderation, Performance Evaluation, Quality Assurance, Escalation Management
Muntinlupa, Metro Manila, Philippines · On-site
The STL is expected to mentor team leaders, manage escalations, guide productivity, and help improve operational workflows based on data insights and volume trends. They serve as a key link between operations, quality, t…
Skills: Medical Billing, AR Management, Denial Management, Leadership, Mentoring
Denpasar, Bali, Indonesia · On-site
The Senior Regional Talent Acquisition Business Partner plays a critical role in shaping and executing regional hiring strategies to support business growth. This position serves as a strategic advisor to leadership, bri…
Skills: Talent Acquisition, Workforce Planning, Stakeholder Management, Leadership, Negotiation
Muntinlupa, Metro Manila, Philippines · On-site
The Senior Regional Talent Acquisition Business Partner plays a critical role in shaping and executing regional hiring strategies to support business growth. This position serves as a strategic advisor to leadership, bri…
Skills: Talent Acquisition, Workforce Planning, Stakeholder Management, Regional Hiring Strategy, Recruitment Operations
Muntinlupa, Metro Manila, Philippines · On-site
Gear Inc. is looking for a Project Officer for our AU Telco team, you'll help manage project coordination and contribute to the success of critical initiatives. Key Responsibilities: Assist in the end-to-end management o…
Skills: Project Coordination, Service Delivery, Monday.com, Halo PSA, Zoho CRM
Muntinlupa, Metro Manila, Philippines · On-site
Summary: We are looking for a Marketing Specialist to join our dynamic team and help drive our digital marketing efforts. In this role, you will play a key part in optimizing SEO strategies, creating engaging content, an…
Skills: SEO, Content Creation, WordPress, CRM Management, Data Analysis
Bali, Indonesia · On-site
About the job Gear Inc is an American owned and operated business process outsourcing company operating in Southeast Asia. Matchbox Mobile - Gear Inc provides industry leading Image Moderation, Social Media Management, I…
Skills: Content Moderation, English Communication, Verbal Communication, Policy Enforcement, Community Standards Management
Hanoi, Vietnam · Hybrid
Job Description: The Wellbeing Operation Manager is essential in ensuring that the Regional Wellbeing Manager's vision is realized through effective support, coordination, and operational excellence, ultimately enhancing…
Skills: Operations Management, Data Reporting, Analytical Skills, Interpersonal Communication, Microsoft Office Suite
Muntinlupa, Metro Manila, Philippines · On-site
Gear Inc. is looking for a Project Officer for our AU Telco team, you'll help manage project coordination and contribute to the success of critical initiatives. Key Responsibilities: Assist in the end-to-end management o…
Skills: Project Coordination, Service Delivery, Telecommunications, Stakeholder Management, Risk Mitigation
Kolkata, West Bengal, India • On-site
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Lead and mentor a team of content moderators to ensure platform rules are followed and quality standards are maintained. Manage client escalations, track team productivity via KPIs, and coordinate with the policy team to update moderation guidelines.
Candidates must have a proven track record in content moderation and strong leadership abilities. Fluency in both English and Bengali is required, along with the ability to work rotational shifts.
Our International company is seeking TL for Content Moderation in India. Ideal candidates can adapt and are well-known for fast-moving and last-moment change.
Manage, inspire, and mentor a group of content moderators along with TLs.
Hold regular team meetings, evaluate performance, and offer helpful criticism.
Manage escalations and challenging situations while advising and supporting moderators.
Make sure that all content moderation tasks are completed smoothly and effectively.
Keep up with platform rules and regulations and make sure the team follows them.
Keep an eye on the correctness and quality of the content, pointing out any shortcomings.
Implement quality assurance procedures to uphold strict criteria for moderation.
To ensure consistency and correctness, conduct audits and evaluations of the moderator's actions.
Conduct briefings & process updates to the team to improve their abilities.
Work together to update and improve the content rules and policies with the content policy team.
Inform the moderation of any modifications to the policy.
Manage client escalations and reverts to the client mails immediately.
Should make himself approachable for moderators.
Report any issue, challenges directly to the reporting manager immediately.
Will be responsible for checking the roster adherence of moderators and managing shrinkages of the floor.
Leading team meetings, asking questions to Teamleaders, moderators to better understand the representatives are receiving, educating and coaching workers regarding processes and practices, and explain expectations to moderators.
Assisting the team members in identifying trend analysis and establishing call center goals.
Ensure the team members are achieving daily productivity and desired service levels as per the KPIs and incase of any deviation correct action plan to be shared.
Prepare reports and analyze call center data to improve processes, ensure resources are properly allocated based on the volume trend analysis and maximize the call center efficiency.
Attention to details, decisiveness & soft spokenness.
Proficiency with the necessary technology, including computers, software applications, phone systems, etc.
Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely.
A track record in content moderation or a related industry.
Strong team management and leadership abilities.
Excellent interpersonal and communication abilities.
Proficiency with software and tools for moderating.
Problem-solving and analytical thinking skills.
Understanding of the rules and regulations for internet platforms.
Ability to manage delicate material and perform under pressure.
Knowledge of the moral and legal issues involved in content moderation.
Please note candidate has to be open with rotational shift with 2 rotational week off
Accelerating your business into the new height through our tailor-fit BPO solutions. Shift Gears. Drive Growth.
Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
Accelerating your business into the new height through our tailor-fit BPO solutions. Shift Gears. Drive Growth.
Empowering Global Brands Through Custom BPO Solutions Gear Inc delivers business process outsourcing solutions designed to meet the unique challenges of leading enterprises. Our approach combines cutting-edge technology and global expertise to drive operational excellence, scalability, and measurable results. Our workforce of 6,000+ individuals spans 24 countries and supports more than 75 languages. We partner with clients to build tailored engines of growth—whether streamlining operations, enhancing customer experiences, or accelerating innovation. Our commitment to secure, results-driven solutions ensures businesses achieve their goals efficiently, no matter the complexity. Why Gear Inc? ✅ Custom Integration: Solutions evolve to precisely fit client needs ✅ Global Reach: Localized expertise with a worldwide perspective ✅ Tech-Driven: Cutting-edge technological capabilities are combined with hands-on expertise to future-proof your operations For brands competing in dynamic markets, we are the partner who understands precision matters—in service delivery, client relationships, and long-term success. Whether you need scalable contact center solutions, careful content moderation, secure financial services, detailed data management, end-to-end gaming support, or tailor-fit business solutions. Gear Inc provides the personal attention you expect with results-driven expertise to propel your business forward. Visit GearInc.com to explore how we empower growth so you can focus on your core company functions. - Website: https://www.gearinc.com/ - Facebook: https://www.facebook.com/GearIncGlobal/ - Instagram: @gearincglobal - YouTube: http://www.youtube.com/@gearincglobal
Offices: 8 Eu Tong Sen Street, Singapore, Central Singapore 59818, SG
