Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Client Servicing, FX Dealing, Communication Skills, Problem Solving, Multitasking
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Copenhagen, Capital Region of Denmark, Denmark · On-site
Senior$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: FX Sales, Relationship Management, B2B Sales, Client Acquisition, Customer Service
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Mid level$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: B2B sales, FX risk management, Netting solutions, Lead generation, Business development
Sales Associate - FX & Netting Solutions - (German Speaking)
Amsterdam, North Holland, Netherlands · On-site
Mid level$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: B2B Sales, FX Risk Management, Netting Solutions, Lead Generation, Business Development
Sales Development Representative - FX & Netting Solutions
Frankfurt, Hesse, Germany · On-site
Mid level$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: B2B Sales, FX Risk Management, Netting Solutions, Lead Generation, Business Development
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Business Developer - Partnerships - French Speaking
Zurich, Switzerland · On-site
Entry level$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: B2B sales, Client-facing, Partnership development, Communication skills, Interpersonal skills
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Sales, Business development, FX, Financial solutions, Client relationship management
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: B2B sales, Client-facing, Financial markets, Communication skills, Interpersonal skills
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Sales, Business development, Financial markets, Negotiation, Communication
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Client services, Customer support, Account management, Problem-solving, Communication
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Düsseldorf, North Rhine-Westphalia, Germany · On-site
Mid level$871M raised
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Relationship management, FX hedging, Account management, Business development, Sales
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can …
Skills: Technical support, Python, Troubleshooting, Incident management, Software development
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Full-time
Clear path for progression, Professional development tools, Support structure for career growth
Posted 6d ago
~40 hrs/week
Responsibilities
Act as a primary point of contact for corporate clients, providing daily operational and trading assistance for FX needs. Manage a portfolio of 300 clients using the EBO platform to ensure Ebury remains their main platform for international payments.
Requirements
Requires complete fluency in English and Portuguese with a strong interest in client servicing and currency markets. Candidates should possess strong numerical skills, attention to detail, and the ability to thrive in a high-pressure environment.
Full job description
Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.
Customer Relations Executive (FX Dealing Desk)
Ebury São Paulo - Office Based - 5 days of the week
We are offering an exciting opportunity to join a fast growing team in Brazil. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed. You’ll be servicing the revenue and growth area of the business at an exciting time for the company. You will act as an ambassador for the product and service at a customer-facing level.
About you:
A passionate individual with a strong interest in client servicing
Prepared to go the extra mile to exceed customer expectations and experience
Desire to deliver best in class service, to support our industry-leading offering
Strong written and verbal communication skills
Strives in high pressure/pace environment
Ability to excel within a busy client-facing environment with significant monthly workload peaks (previous experience preferred)
Managing workload around tight time constraints
Confidence in liaising and mediating between multiple internal departments to find solutions
Confidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skills
Have the capacity to manage different types and nature of enquiry simultaneously across several platforms and for a different type of clients
Resolve client issues as they arise
Ability to multitask/prioritize – working around the daily deadline
Commercial awareness:
Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc.
Head for numbers – confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implications
Eye for detail:
Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients - accuracy of work is particularly key
Self-starter with the initiative and ability to ‘get stuck in’ - Confidence to find solutions working with teams internally – take ownership of client issues/ queries and see through to end
Interest in currency markets helpful
Experience with Microsoft suite (particularly excel)
Role:
You will be looking after a portfolio of 300 clients who will be trading online through our EBO platform
You will have an understanding of clients business activities and FX needs
You will make sure clients have Ebury as their main platform for trading and making payments internationally
The ideal candidate will have the following:
Completely fluent English and Portuguese
Sales skills / experience is a PLUS
Knowledge of FX
Knowledge of Ebury's products
Being able to adapt in a constant evolving and challenging environment
What we can offer you:
A career with Ebury, which is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by Glassdoor and AltFi
A clear path for progression, mapped out by your individual goals and personal objectives
The tools to develop and master your client relationship skills with the view to you becoming the primary Servicing Executive on a number of accounts
The opportunity to service and develop your own book of clients
A support structure that will drive you to succeed in your next goal
Click the ‘Apply’ Today and discover your potential at Ebury!
You can also connect with me on LinkedIn - José Mario Vilhena Soares Neto
#LI-JV2
#LI-ONSITE
At Ebury Bank we value diversity in all its forms and are committed to creating an inclusive environment. All of our vacancies are open and eligible for people with disabilities.
About us
Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.
Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.
At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.
The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.
We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.
Important Security Notice for Job Applicants: Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity. Notice to Recruitment Agencies and Search Firms: Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires. AI Transparency Statement: Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.
Empowering businesses to unlock their global ambitions.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
London, London
LinkedIn followers
102,586
Total funding
$871M
Ebury is a global fintech offering innovative financial solutions to help ambitious businesses operate and scale in a borderless world.
Our proprietary technology and bespoke approach remove the friction from global cash flow operations, helping businesses unlock their global growth without barriers. From business accounts to hedge, financing, APIs, and more - we offer everything businesses need to operate and grow in new markets with clarity, confidence, and control.
Founded in London in 2009 by Juan Lobato and Salvador García, we are expanding rapidly with a global presence across 50+ offices in over 30+ regulated markets. It is regulated by the Financial Conduct Authority in the UK.
For more information, visit http://www.ebury.com.
Offices: 100 Victoria Street, London, London SW1E 5JL, GB · Level 1, 53 Berry st North Sydney, NSW 2060, Sydney, NSW 2060, AU · Calle del General Álvarez de Castro, 26, Madrid, Comunidad de Madrid 28010, ES · Viñoly, Claude Debussylaan 26, Amsterdam, Amsterdam 1082 MD, NL · ul. Królewska 18, Warszawa, Warszawa 00-103, PL
Currency ExchangeInternational PaymentsRisk ManagementUnlocking Working CapitalTreasury ManagementFund Distributionand Import LendingInformation TechnologyFinanceBusiness Development
Empowering businesses to unlock their global ambitions.
Industry
Financial Services
Company size
1,001-5,000 employees
Headquarters
London, London
LinkedIn followers
102,586
Total funding
$871M
Ebury is a global fintech offering innovative financial solutions to help ambitious businesses operate and scale in a borderless world.
Our proprietary technology and bespoke approach remove the friction from global cash flow operations, helping businesses unlock their global growth without barriers. From business accounts to hedge, financing, APIs, and more - we offer everything businesses need to operate and grow in new markets with clarity, confidence, and control.
Founded in London in 2009 by Juan Lobato and Salvador García, we are expanding rapidly with a global presence across 50+ offices in over 30+ regulated markets. It is regulated by the Financial Conduct Authority in the UK.
For more information, visit http://www.ebury.com.
Offices: 100 Victoria Street, London, London SW1E 5JL, GB · Level 1, 53 Berry st North Sydney, NSW 2060, Sydney, NSW 2060, AU · Calle del General Álvarez de Castro, 26, Madrid, Comunidad de Madrid 28010, ES · Viñoly, Claude Debussylaan 26, Amsterdam, Amsterdam 1082 MD, NL · ul. Królewska 18, Warszawa, Warszawa 00-103, PL
Currency ExchangeInternational PaymentsRisk ManagementUnlocking Working CapitalTreasury ManagementFund Distributionand Import LendingInformation TechnologyFinanceBusiness Development