Loudoun County, Virginia, United States · On-site
$112k–$122k/yr
Position Title: Customer Audit Manager Your role The Customer Audit Manager is accountable for the end-to-end customer audit process ensuring that customer related audit requests are managed on time and aligned to both t…
Skills: Audit Management, Compliance, Stakeholder Management, Problem Solving, Interpersonal Communication
Dallas, Texas, United States · Hybrid
Position Title: Position Title: Giga Campus Construction Lead - Dallas Location: Hybrid - Dallas Your role The Giga Campus Construction Lead is responsible for planning, coordinating, and directing construction delivery …
Skills: Construction Management, Project Budgeting, Cost Control, MEP Systems, Data Center Operations
Royal Borough of Kingston upon Thames, England, United Kingdom · Hybrid
Senior Cybersecurity Analyst – Vulnerability Management London – UK (Hybrid) About the Role As part of the continued expansion of our cybersecurity program, we are seeking a Senior Analyst, Threat & Vulnerability Managem…
Skills: Vulnerability Management, Cloud Security, Application Security, Threat Analysis, CVSS Scoring
Amsterdam, North Holland, Netherlands · On-site
Your Role As a Senior Construction Manager at Digital Realty, you will play a key role in overseeing the planning, coordination, and delivery of data center construction projects—from new builds to fit-outs and upgrades.…
Skills: Construction Project Management, Data Center Construction, Project Governance, Contract Management, Procurement
Dallas, Texas, United States · On-site
Position Title: Senior Tax Director, Private Capital Location: Dallas – Hybrid Your role Digital Realty Trust, Inc. (NYSE: DLR) is looking to add a Senior Tax Director, Private Capital to its global tax team. The newly c…
Skills: Tax Strategy, Policy Development, Foreign Tax Law, Compliance, Finance Management
Frankfurt, Hesse, Germany · On-site
Your Role As a Solutions Engineer, you will partner with Sales to design and deliver technical data center solutions that meet customer requirements while supporting business growth across Central Europe. Key Responsibil…
Skills: Technical Solution Design, Pre-sales, Stakeholder Management, Requirement Gathering, RFI/RFP Response
Richardson, Texas, United States · On-site
Your role The Market Technical Manager (MTM) - Data Center Operations, will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the largest w…
Skills: MEP Infrastructure Operations, Data Center Management, Project Management, Facility Auditing, HVAC Systems
San Francisco, California, United States · On-site
This role leads the identification, evaluation, and execution of property and asset acquisitions and dispositions to support the company's growth objectives. The position involves making strategic recommendations, negoti…
Skills: Property Acquisition, Asset Disposition, Due Diligence, Negotiation, Strategic Planning
New York, New York, United States · On-site
This role focuses on identifying, evaluating, and executing property and asset acquisitions and dispositions to advance the organization's growth objectives. The position requires conducting thorough due diligence to ens…
Skills: Acquisitions, Due Diligence, Negotiation, Financial Analysis, Asset Disposition
Dallas, Texas, United States · On-site
$160k–$180k/yr
Position Title: Strategic Customer Product Architect Location: Ashburn, VA | Dallas, TX | Chicago, IL | Santa Clara, CA | Austin, TX Your Role The Strategic Customer Product Architect works closely with Sales, Solutions …
Skills: MEP Engineering, Data Center Design, AutoCAD, Infrastructure Architecture, Stakeholder Management
Dallas, Texas, United States · Hybrid
$130k–$160k/yr
Position Title: Sr. Manager, Financial Planning & Analysis Location: Dallas, TX, Austin, TX or San Francisco, CA Your role We’re seeking a high-performing Finance Manager to join our G&A Corporate Finance team. This role…
Skills: Financial Planning & Analysis, Financial Modeling, Budgeting, Forecasting, Variance Analysis
San Francisco, California, United States · Hybrid
$140k–$177k/yr
Position Title: Director, Global Alliances Partner Manager Location: San Francisco, CA Your role Digital Realty is seeking an experienced Global Alliances Partner Manager to lead and expand our joint-go-to-market (JGTM) …
Skills: Alliance Management, Joint Go-To-Market Strategy, Channel Sales, Relationship Management, Business Planning
Dallas, Texas, United States · Remote OK
Subregional Energy Efficiency Manager (Remote) Your Role The Subregional Energy Efficiency Manager (SEEM) plays a critical role in optimizing energy and water efficiency across Digital Realty data center operations withi…
Skills: Energy Management, Water Efficiency, PUE and WUE Optimization, Energy Forecasting, Regulatory Compliance
Singapore, Singapore · On-site
The Regional Head of Operations & Controls plays a critical role in driving operational excellence across construction projects within the APAC region. As the operational backbone of the regional function, this role owns…
Skills: Operational Excellence, Gating Governance, Performance Reporting, KPI Management, Commercial Governance
Houston, Texas, United States · On-site
Position Title: Site Engineer I Your role The Site Engineer I position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to th…
Skills: Mission Critical Infrastructure, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems
Lewisville, Texas, United States · On-site
Position Title: Lead Engineer Your role We are hiring a Lead Engineer, the role will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the …
Skills: HVAC, Electrical Systems, Mechanical Skills, Preventive Maintenance, Troubleshooting
City of London, England, United Kingdom · On-site
Shape the future of mission‑critical infrastructure We are looking for an experienced Design Director to lead the technical delivery of complex, high‑performance data center projects across our portfolio. This is a highl…
Skills: Design Engineering, Project Delivery, Technical Governance, Consultant Management, Stakeholder Management
Dallas, Texas, United States · Hybrid
$140k–$180k/yr
SailPoint Engineering Lead, IAM Location: Dallas, TX | Ashburn, VA | Denver, CO | Charlotte, NC | Boston, MA | New York, NY | Austin, TX (Hybrid) Your Role You will serve as the internal owner and technical authority for…
Skills: SailPoint Identity Security Cloud, Identity Governance and Administration, Joiner-Mover-Leaver Lifecycle, Access Certifications, SOX Compliance
Dallas, Texas, United States · Hybrid
$190k–$238k/yr
Position Title: Project Management Lead – Capital Upgrade Program Location: Dallas, Ashburn Your role The PM Lead – Capital Upgrade Program provides project management, deep technical expertise and strategic support for …
Skills: Project Management, Critical Infrastructure Asset Replacement, Electrical Engineering, Mechanical Engineering, Facilities Engineering
London, England, United Kingdom · On-site
Your role The Customer Service Engineer is responsible for carrying out Service Requests of customers and will be responsible for the layer between first level support and second level support that combines technical sup…
Skills: Technical Support, Service Management, Network Cabling, Infrastructure Management, Incident Management
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The Customer Audit Manager is responsible for the end-to-end customer audit process, including organizing, documenting, and leading on-site audits. They act as the primary point of contact between customers and internal teams to ensure audit requirements are met and corrective actions are followed up.
Candidates need a Bachelor's degree in Business, IT, Engineering, or a related field and at least 5 years of experience in audit or compliance within a service company. Strong communication, problem-solving skills, and the ability to interface with various internal and external stakeholders are required.
Position Title: Customer Audit Manager
Your role
The Customer Audit Manager is accountable for the end-to-end customer audit process ensuring that customer related audit requests are managed on time and aligned to both the customer and internal team’s expectations. The position reports to the Head of Customer Success. Focus is on external contact with customers and Internal contact is between Operations, Sales, Sub-Regional and Cross-functional teams including Quality and Compliance.
What you’ll do
Develop internal cross function quality gates to ensure success of the function
Support the development and maintenance of an audit database and foster continuous improvement programs aimed at enhancing audit processes and customer satisfaction.
Partner with Customer Success Managers to ensure successful execution of strategic customer audits
Participates in the Global Customer Audit community to drive improvements and global consistency
Interface with Operations Management Team and contributes actively beyond the own responsibility areas.
Willingness to travel in the subregion for on-site customer audits
What you’ll need
Bachelor’s degree in, Business, IT, Engineering or related discipline or equivalent work experience in Audit management and control.
Minimum 5+ years of experience in an audit / compliance role in a service company, preferably a utility, data centre, IT, or telecommunications company.
Ability to interface with internal functional teams in Operations, implementation, Sales, Finance, and segment. External contact with Customers and potentially Integrators.
Problem solving ability - Breaks down problems into smaller components, understands underlying issues, can simplify and process complex issues, and understands the difference between critical details and unimportant facts.
Excellent interpersonal and communication skills; Listens attentively, speaks clearly and concisely, creates accurate and punctual reports, and can communicate on different stakeholder levels and with sensitivity.
Team player that connects people and unites them to do the right things for our customers (without the authority to instruct them to do so).
Excellent organisational skills to ensure all internal departments contribute to delivering a timely and high-quality experience to our customers.
Ability to act on their own initiative and with minimal supervision.
Demonstrates integrity and ability to maintain confidentiality
A bit about us
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company’s global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.
Operations
Our Operations team keeps our customers’ infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.
Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you’ll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We’ll also give you plenty of development opportunities so you can build a rewarding and successful career with us.
Apply today, take charge of your career and grow your talents with us.
Health and Safety
Safety isn't just a priority here at Digital; it's critical to everything we do. Safeguarding lives, protecting assets, and securing data aren't just ideals - they're essential pillars of our commitment to excellence for our people, our partners and our customers. We have a culture of care where every member of Team Digital embraces a relentless pursuit of working safely across Digital Realty. Together we are Safely Powering Progress.
Our Compensation Philosophy
Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.
Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee’s total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.
Compensation range: $112,000-$122,000 annually. This compensation range represents the Company’s good faith belief as to what it will pay at the time of this posting.
Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, employee stock purchase plan, paid time off, holidays, and more.
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 30+ countries on six continents.
Offices: 5707 Southwest Parkway, Building 1, Suite 275, Austin, TX 78735, US · 60 London Wall, Level 5, London, England EC2M 5TQ, GB · IOI Central Boulevard Towers, 2 Central Boulevard, Unit 29-03, West Tower, Singapore, 018916, SG
Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data "meeting place". Digital Realty enables its customers with the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 30+ countries on six continents.
Offices: 5707 Southwest Parkway, Building 1, Suite 275, Austin, TX 78735, US · 60 London Wall, Level 5, London, England EC2M 5TQ, GB · IOI Central Boulevard Towers, 2 Central Boulevard, Unit 29-03, West Tower, Singapore, 018916, SG
