Bello, Antioquia, Colombia · On-site
Job Title: Sr Director, CS Business Consulting Job Description Key Responsibilities Strategic Roadmap Development: Translating high-level company goals into multi-year transformation roadmaps. This involves identifying a…
Skills: Strategic Roadmap Development, Cross-Functional Orchestration, Governance, Operational Excellence, PMO Leadership
Oshawa, Ontario, Canada · On-site
$75k–$85k/yr
Job Title: People Solutions Business Partner Job Description We are looking for a dynamic HR Leader who is self-motivated. The right candidate will forge relationships easily in a fast paced environment with well develop…
Skills: Employee Engagement, Employee Relations, Compensation And Benefits, Talent Management, Performance Management
Barcelona, Catalonia, Spain · On-site
Job Title: Asesor de Servicio al Cliente - Mercado Vasco WP01 Job Description Experimenta una carrera que redefine reglas del juego ¿Listo para dar el siguiente gran paso? Somos el líder mundial en tecnología y servicios…
Skills: Basque Language, Spanish Language, Customer Service, CRM, Office Tools
Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (Swedish - Speaking) - On Site - TR02 Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services lead…
Skills: Swedish Proficiency, English Proficiency, Customer Service, Upselling, Cross-selling
Bello, Antioquia, Colombia · Hybrid
Job Title: Sr. Supervisor, People Solutions Center Job Description Ensure all cases are processed and managed promptly for HR tasks in North America, and keep stakeholders informed about industry needs, focusing on busin…
Skills: Coaching and Development, Data and Trend Analysis, Customer and Service Orientation, US and Canada Labor Laws, HR Team Leadership
Hyderabad, Telangana, India · On-site
Job Title: Recruiter II Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive e…
Skills: Recruitment, Screening, Interviewing, Sourcing, Applicant Tracking System
Tunis, Tunis, Tunisia · On-site
Job Title: Associate People Solution Job Description The Associate, People Solutions is responsible for evaluating, analyzing, and administering Human Resources programs and working with key stakeholders to build a relat…
Skills: Employee Engagement, Employee Relations, Compensation And Benefits, Talent Management, Performance Management
Perímetro Urbano Medellín, Antioquia, Colombia · Remote Solely
Job Title: IT & Digital Experience Project Manager (experience in eCommerce platforms,Adobe,magento,shopify,etc) Job Description We are seeking an experienced Technical Project Manager to lead critical operational excell…
Skills: Project Management, ITIL, Service Transition, Agile, Scrum
Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (Danish - speaking) - Remote - FA02 Job Description Step into a Game-Changing Career Ready to join an innovative and fast-growing team? We’re a global leader in technology and s…
Skills: Danish Proficiency, English Proficiency, Customer Service, CRM, SAP
Italy · Remote Solely
Job Title: Cloud Security Architect - Azure - Italian Job Description Concentrix is seeking an experienced Cloud Security Architect (CSA) specializing in Microsoft 365 Security, Identity, Compliance, and Data Protection …
Skills: Cloud Security, Microsoft 365, Identity Management, Compliance, Data Protection
Hyderabad, Telangana, India · On-site
Job Title: Sr. SME, Operations Job Description Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progre…
Skills: Floor Support, Coaching, Performance Monitoring, Escalation Management, Customer Empathy
Perímetro Urbano Medellín, Antioquia, Colombia · On-site
Job Title: Team Leader, Operations - Bilingual Job Description The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are…
Skills: Team Leadership, Performance Coaching, Call Center Operations, KPI Management, Conflict Resolution
Managua, Managua, Nicaragua · On-site
Job Title: Sr. Supervisor, WFM Job Description Location: NIC Managua - Rotonda Universitaria 200 mts al Oeste - Centro Comercial Plaza Natura 2do piso. Language Requirements: Time Type: Full time
Skills: Workforce Management, Leadership, Operational Excellence, Strategic Planning, Resource Planning
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Title: Advisor I, Customer Service Chinese Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requireme…
Skills: Customer Service, Chinese Language, Communication Skills, Computer Navigation, Multi-tasking
Barcelona, Catalonia, Spain · On-site
Job Title: Senior Training & Quality Specialist (Spanish & English -speaking) On-site BC01 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global …
Skills: Spanish Proficiency, English Proficiency, Quality Monitoring, Training Delivery, Coaching
Accra, Greater Accra Region, Ghana · On-site
Job Title: Facilities Officer Job Description As a Facilities Officer / Facilities Coordinator, you will be responsible for helping ensure our buildings, workspaces, and essential services are operating effectively and e…
Skills: Facilities Management, Office Administration, Property Maintenance, Workplace Operations, Health and Safety Compliance
Krakow, Lesser Poland Voivodeship, Poland · On-site
Job Title: Sr. Quality Assurance Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powe…
Skills: Playwright, TypeScript, API Testing, CI/CD, GitHub Actions
Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (German-speaking)- Onsite- AM03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and s…
Skills: German Proficiency, English Proficiency, Customer Service, Active Listening, Conflict Resolution
Kuala Lumpur, Kuala Lumpur, Malaysia · On-site
Job Title: Specialist, Technical Sales (Advisor) Job Description The Specialist, Technical Sales is responsible for generating new business and ensuring the growth of existing accounts within an assigned territory. This …
Skills: Technical Sales, Business Development, Account Management, Technical Presentations, Customer Needs Analysis
Bucharest, Romania · On-site
Job Title: Collections Supervisor (Italian) Job Description Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the futu…
Skills: Collections Management, Outsourcing Governance, Team Leadership, Stakeholder Management, KPI Management
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The role focuses on developing multi-year transformation roadmaps and orchestrating cross-functional delivery across IT, Operations, Finance, and Sales. It involves establishing governance standards, leading change management initiatives, and translating complex project data into actionable business insights for the C-suite.
The candidate must be capable of leading large-scale organizational transformations and managing the 'people side' of change. Senior-level experience in PMO leadership, strategic planning, and data-driven decision-making is required to drive business value and ROI.
Job Title:
Sr Director, CS Business ConsultingJob Description
Strategic Roadmap Development: Translating high-level company goals into multi-year transformation roadmaps. This involves identifying areas for improvement, prioritizing initiatives, and ensuring clear alignment with executive leadership.
Cross-Functional Orchestration: Serving as the connective tissue across departments (IT, Operations, Finance, Sales). You are responsible for breaking down silos to ensure integrated delivery.
Governance & Operational Excellence: Defining the "rules of the road" for transformation projects. This includes establishing decision forums, project management standards (e.g., PMO leadership), risk/RAID management, and clear escalation pathways.
Change Management & Culture: Leading the "people side" of transformation. This involves designing communication strategies, fostering a culture of innovation, and addressing organizational resistance to ensure that new ways of working are adopted and sustained.
Data-Driven Decisioning: Transforming complex project data into actionable insights for the C-suite. You are the "translator" who turns technical progress into a narrative that demonstrates business value and ROI.
Location:
COL Medellin - Fabricato - Cra. 50 #38a-185, Rincon Santos, Bello, AntioquiaLanguage Requirements:
Time Type:
Full time2026-10-01We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
