Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (English-speaking) - On-site - Sport Clothing Industry AM03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’…
Skills: English Proficiency, Customer Service, Active Listening, Problem Solving, Call Management
Omaha, Nebraska, United States · On-site
$92k–$98k/yr
Job Title: AI Platform Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the wor…
Skills: Java, Python, Sql, Linux, Scripting
Alaska, United States · Remote Solely
Job Title: Sr. Software Engineer Job Description We are looking for a Senior Software Engineer Contractor with deep expertise in C# ASP.NET (7.x to 9.x), Angular, React, MySQL, MongoDB, Postres and similar technologies t…
Skills: C#, ASP.NET Core, Angular, React, MySQL
Cairo, Cairo, Egypt · On-site
Job Title: B2B Greece- Sales Advisor- Italian speakers Job Description This is a relocation from Egypt to Greece by Concentrix B2B team please reach out to the recruiters assigned for more details.The Advisor I, B2B Sale…
Skills: B2B Sales, Customer Service, Lead Generation, Account Notation, KPI Management
Special capital Region of Jakarta, Java, Indonesia · On-site
Job Title: Sr. Supervisor WFM Job Description Key Responsibilities: Track and Manage the PnL for his portfolio of WFM EngagementsSupport/drive transitioning of new clients.Act as the CNX WFM Account manager for his accou…
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Guatemala City, Guatemala Department, Guatemala · Remote OK
Job Title: Sourcing Senior Manager Job Description Sourcing Contractor Team Lead (U.S.-Working Hours) Role Summary The Sourcing Contractor Team Lead serves as the single point of contact and people leader for a team of s…
Skills: Strategic Sourcing, Supplier Negotiation, Team Leadership, Category Management, Spend Analytics
Nebraska, United States · Remote Solely
$60k–$75k/yr
Job Title: Sales Operations Manager (Remote) Job Description The Operations Manager II is responsible for coaching and supervising a group of Operations Managers and/or Team Leaders. This position is responsible for buil…
Skills: Sales Performance Management, Coaching, Performance Analysis, Stakeholder Management, Pipeline Building
Jacksonville, Texas, United States · Remote OK
$132k–$165k/yr
Job Title: Senior Customer Success Manager – Energy (Technical & Solutions-Focused) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. Concentri…
Skills: Customer Success Management, Account Management, Energy Management, Sustainability Strategy, Stakeholder Engagement
Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (Italian - Speaking) - On Site AM03 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology a…
Skills: Italian Proficiency, English Proficiency, Customer Service, Active Listening, Problem Solving
Barcelona, Catalonia, Spain · On-site
Job Title: Customer Service Representative (Italian speaking) - Part time - Onsite - JE01 Job Description Step into a Game-Changing Career Ready to join an innovative and fast-growing team? We’re a global leader in techn…
Skills: Italian Proficiency, Spanish Proficiency, English Proficiency, Customer Service, CRM Data Entry
Quezon City, Metro Manila, Philippines · On-site
Job Title: Customer Service Advisor - Bahasa Indonesia 2026 Job Description The position is the initial contact for consumer conversations feedback, issue resolution, records case information and data across multiple cha…
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Quezon City, Metro Manila, Philippines · On-site
Job Title: Supervisor, Facility Management Job Description Location: PHL Quezon City - EXXA Tower Language Requirements: Time Type: Full time
Skills: Facility Management, Supervision, Operational Excellence, Strategic Planning
Belfast, Northern Ireland, United Kingdom · On-site
Job Title: B2B Associate Sales Manager Job Description The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sale…
Skills: Sales Management, Revenue Generation, Customer Success, CRM Management, Sales Forecasting
Makati City, National Capital District, Philippines · On-site
Job Title: Senior Software Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the…
Skills: C# .NET 8, PostgreSQL, Redis, Kafka, Microservices Architecture
Belfast, Northern Ireland, United Kingdom · On-site
Job Title: B2B Sales Trainer Specialist Job Description The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and sy…
Skills: B2B Sales Training, Client Coaching, Sales Process Optimization, Data Analysis, Performance Tracking
Belfast, Northern Ireland, United Kingdom · On-site
Job Title: B2B Quality Analyst Job Description The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. Uses intermediate to advanced leve…
Skills: Sales Support, Quote Preparation, RFP/RFI Response, Contract Management, Customer Troubleshooting
Quezon City, Metro Manila, Philippines · On-site
Job Title: Associate, Facilities Job Description Licensed Electrical / Mechanical Engineer responsible in monitoring and ensuring that critical rooms/data center rooms are operating in optimum conditions. Performs emerge…
Skills: Electrical Engineering, Mechanical Engineering, Data Center Management, Preventive Maintenance, Corrective Maintenance
Dakar, Dakar Region, Senegal · On-site
Job Title: Business Activity Manager Job Description Join a team dedicated to excellence in customer relations! About Concentrix. Concentrix is an international company operating in over 70 countries. Specialists in impr…
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Dakar, Dakar Region, Senegal · On-site
Job Title: Team Leader Job Description Join a team dedicated to customer relationship excellence! Who Are We? Concentrix is a global company present in over 70 countries. Specialists in improving customer experience and …
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Quezon City, Metro Manila, Philippines · On-site
Job Title: Facilities Associate Job Description Licensed Electrical Engineer Responsible in monitoring and ensuring that critical rooms/data center rooms onsite are operating in optimum conditions Performs emergency main…
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Barcelona, Catalonia, Spain • On-site
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Handle incoming customer contacts via telephone, email, and chat to resolve user demands. Log call details into management systems and ensure all responses meet contractual SLA requirements.
Candidates must be proficient in English and possess strong customer care skills with the ability to listen and understand customer needs. A positive disposition and the ability to take ownership of calls until resolution are required.
Job Title:
Customer Service Representative (English-speaking) - On-site - Sport Clothing Industry AM03Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a Customer Service Representative on our team, you will:
- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users’ demands
- Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers
- Ensure contractual SLA is maintained
Your qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
- Are proficient in English
- Have good disposition to work in a customer service environment
- Have customer care skills – ability to listen to and understand the customers’ need
- Can take ownership of, and progress calls to resolution or to escalate call to resolution
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
What’s in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
- Shift: Monday - Friday: 9h-18h or 10h 19h depending on the week
- Salary 18.052,54 euros gross/year + up to 2.400 euros gross/year in bonus
- Central location in Barcelona
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1739762
Location:
ESP Barcelona - C/ de la Selva de Mar, 129Language Requirements:
English (Required)Time Type:
Full timeWe’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
We’re Concentrix, a Fortune 500® technology and services leader, helping the world's best brands cut through AI hype and create intelligent operations that perform in the real world. We design, build, and run integrated human and AI solutions, harnessing the insight from billions of real-world interactions to help 2000+ of the world’s most complex organizations solve their toughest business challenges. Backed by 20+ years of operational experience and battle tested AI, we’re the Intelligent Transformation Partner that helps clients across every major vertical move from AI ambition to measurable, scalable performance.
Offices: 39899 Balentine Dr., Ste 235, Newark, California 94560, US
