Marple Township, Pennsylvania, United States · On-site
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Westwood, Massachusetts, United States · Hybrid
$117k–$153k/yr
At Citizens, we’re more than a bank and as a part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself! As the First Line Risk Senior Manager within Bus…
Skills: Risk Management Expertise, Analytical and Strategic Thinking, Regulatory and Compliance Knowledge, Governance and Change Control, Communication and Stakeholder Engagement
Brattleboro, Vermont, United States · On-site
$22/hr–$28/hr
The Custodian Technician plays a key role in maintaining clean and professional office environments across our retail branches. This is a hands‑on, service‑oriented position focused primarily on independent routine clean…
Skills: Facility Maintenance, Cleaning, Customer Service, Inventory Management, Time Management
Plano, Texas, United States · Hybrid
$150k–$210k/yr
Principal Operator, Red Team Role Summary The Operator, Red Team is a hands on offensive security practitioner responsible for executing advanced adversary emulation and continuous red teaming operations across a modern,…
Skills: Red Teaming, Adversary Emulation, Purple Teaming, Cloud Security, AI Security Testing
Pittsburgh, Pennsylvania, United States · Hybrid
$120k–$210k/yr
Principal Operator, Red Team Role Summary The Operator, Red Team is a hands on offensive security practitioner responsible for executing advanced adversary emulation and continuous red teaming operations across a modern,…
Skills: Red Teaming, Adversary Emulation, Purple Teaming, Cloud Security, AI Security Testing
Charlotte, North Carolina, United States · Hybrid
$120k–$210k/yr
Principal Operator, Red Team Role Summary The Operator, Red Team is a hands on offensive security practitioner responsible for executing advanced adversary emulation and continuous red teaming operations across a modern,…
Skills: Red Teaming, Adversary Emulation, Purple Teaming, Cloud Security, AI Security Testing
Johnston, Rhode Island, United States · Hybrid
$120k–$210k/yr
Principal Operator, Red Team Role Summary The Operator, Red Team is a hands on offensive security practitioner responsible for executing advanced adversary emulation and continuous red teaming operations across a modern,…
Skills: Red Teaming, Adversary Emulation, Purple Teaming, Cloud Security, AI Security Testing
Boston, Massachusetts, United States · On-site
$28/hr–$30/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Relationship Management, Financial Advising, Sales, Problem Solving, Communication
Hyannis, Massachusetts, United States · On-site
$22/hr–$23/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Boston, Massachusetts, United States · On-site
$240k–$300k/yr
The Senior Housing Relationship Manager is responsible for originating, structuring, and managing complex commercial real estate relationships with a focus on senior housing, healthcare real estate, and related operating…
Skills: Commercial Real Estate, Senior Housing Finance, Credit Underwriting, Relationship Management, Loan Structuring
New York, New York, United States · On-site
$93k–$128k/yr
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our st…
Skills: Leadership, Sales Management, Coaching, Customer Experience, Operational Integrity
Johnston, Rhode Island, United States · On-site
$140k–$180k/yr
The Principal Security Engineer role will support the cyber team that handles the mergers and acquisitions within in Citizens bank, working closely with technology and the business on requirements, strategy and tactical …
Skills: Cyber Security, Mergers and Acquisitions, Risk Management, Application Security, Penetration Testing
Mason, Ohio, United States · Hybrid
At Citizens, we’re more than a bank. As part of our team, you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Home Equity Underwriter, you will be responsi…
Skills: Credit Decisioning, Data Analysis, Problem Solving, Consumer Lending Policy, Regulatory Compliance
Glen Allen, Virginia, United States · Hybrid
The QA & QC Lead Analyst is a demonstrated quality professional who operates independently across both Quality Assurance and Quality Control within the Mortgage Default and Servicing space. This role demands strong analy…
Skills: Quality Assurance, Quality Control, Mortgage Servicing, Regulatory Compliance, Data Analysis
Philadelphia, Pennsylvania, United States · On-site
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Pequea Township, Pennsylvania, United States · On-site
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Barnstable, Massachusetts, United States · On-site
$20/hr–$25/hr
Starting Salary: $21 / hour and up As a Citizens Teller - YOU make a real difference for our customers and the branch team. What you'll do You’ll greet our customers in our lobbies. You’re comfortable enough with technol…
Skills: Cash Handling, Customer Service, Digital Technology Proficiency, Communication Skills, Problem Solving
Northampton, Massachusetts, United States · On-site
$25/hr–$30/hr
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Service, Sales, Financial Advice, Problem Solving, Communication
Boston, Massachusetts, United States · On-site
Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do Are yo…
Skills: Customer Relationship Management, Financial Advice, Sales, Problem Solving, Communication
Johnston, Rhode Island, United States · On-site
$228k–$282k/yr
At Citizens, we’re so much more than a bank. Behind our products, services, branches, and technology, you’ll find a collaborative group of colleagues from a diverse set of backgrounds and skills. The Human Resources Busi…
Skills: Strategic Business Partnership, Reward And Incentive Design, Organizational Design, Change Management, Workforce Planning
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Lead branch performance and sales growth while fostering a customer-centric culture through inspirational leadership and coaching. Manage colleague development and community relationships to drive customer loyalty and achieve strategic business goals.
Requires a high school diploma and at least 4 years of sales management experience in a retail or branch banking environment. Must have a proven track record of meeting sales goals in a P&L environment and comply with SAFE Act requirements.
At Citizens, we’re focused on relationship-building and delivering exceptional customer experiences through every interaction. By fostering deep and lasting relationships, we drive customer loyalty while advancing our strategic goals to acquire, retain, and grow the business. As a Branch Manager (BM), you will lead your team in exceeding customer expectations, nurturing relationships that drive long-term success.
In this role, you’ll spearhead branch performance, sales growth, and an outstanding colleague and customer experience. By leveraging inspirational leadership, collaborative partnerships, and sound operational practices, you will create and sustain a strong customer-centric culture. As both a leader and coach, you’ll help your team achieve individual and collective performance and sales goals through innovative solutions that address customer needs and deliver product and service value.
A successful BM thrives in a digital-first environment, showcasing the seamless accessibility of mobile and online banking platforms to customers. You’ll play a pivotal role in building a diverse talent pipeline, developing your colleagues to meet evolving business needs, and prioritizing their performance and growth. With a focus on continuous learning, you’ll implement coaching plans that inspire your team to achieve personal and branch-wide goals.
To succeed, you must effectively communicate business priorities in a way that energizes and empowers your colleagues to execute with confidence. As the branches execution and outcomes owner, you’ll combine financial acumen with strategic insights to guide decision-making and deliver results. Leading by example, you will direct all colleague and sales activities to ensure key targets are not only met but exceeded.
As a visible and engaged brand ambassador, you will connect with the local community to cultivate new customer relationships and deepen existing ones.
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Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
Citizens Private Bank provides an extraordinary caliber of service that goes beyond and above — a commitment to redefining excellence and continuously striving for more. Backed by the strength and stability of Citizens, one of the country’s oldest and largest financial institutions, Citizens Private Bank delivers holistic banking and wealth management¹ solutions tailored to our clients’ unique financial ambitions. Our Private Bankers serve as a single point of contact and relentlessly go the extra mile to help clients preserve and grow wealth with bespoke financial solutions and advice. Supported by a team of banking and wealth management experts, our Private Bankers stand ready to anticipate our clients’ needs and to help build their wealth, now and for generations to come. ¹Citizens Wealth Management (in certain instances DBA Citizens Private Wealth) is a division of Citizens Bank, N.A. (“Citizens”). Securities, insurance, brokerage services, and investment advisory services offered by Citizens Securities, Inc. (“CSI”), a registered broker-dealer and SEC registered investment adviser, Member FINRA/SIPC. Investment advisory services may also be offered by Clarfeld Financial Advisors, LLC (“CFA”), an SEC registered investment adviser, or by unaffiliated members of FINRA and SIPC providing brokerage and custody services to CFA clients (see Form ADV for details). Insurance products may also be offered by Estate Preservation Services, LLC (“EPS”), or an unaffiliated party. CSI, CFA and EPS are affiliates of Citizens. Banking products and trust services offered by Citizens. For deposit products, Member FDIC.
Offices: Providence, RI, US
