Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Service Delivery Manager I – Italy Claims Team Role Overview As a Service Delivery Manager I, you will be responsible for leading the Italy Claims operations team in Kraków, ensuring high-quality service del…
Skills: Team Management, Service Delivery, Performance Management, Coaching, SLA Management
Gurgaon, Haryana, India · Hybrid
Job Title- IND Analyst II – Wealth – PA Operations Solution Line- Wealth Position type- Full Time Work Location- Bangalore Working style- Hybrid Cab Facility- Yes Shift Time – 12PM to 9PM People Manager…
Skills: Pensions Administration, Communication Skills, Attention To Detail, Microsoft Word, Microsoft Excel
Hà Nội, Vietnam · Hybrid
We’re hiring! Aon Vietnam is currently recruiting Deputy Manager – Insurance Sales (Commercial Risk) to join our team in Hanoi. Aon is in the business of better decisions At Aon, we shape decisions for the be…
Skills: B2B Sales, Business Development, Commercial Insurance, Risk Solutions, New Business Acquisition
Sydney, New South Wales, Australia · Hybrid
Join a multi-disciplined Health & Benefits team within Human Capital Solutions at Aon.Add value to a team who deliver exceptional value to clients in relation to Accident & Health (A&H) insurance.On offer hybrid working,…
Skills: Accident & Health Insurance, Client Relationship Management, New Business Prospecting, Data Analysis, Negotiation
Sydney, New South Wales, Australia · Hybrid
Customer Service Specialist - Melbourne/Sydney/Brisbane As a Service Specialist, you will help deliver the smooth operations of our National Service Team and support business objectives. Through collaboration with our te…
Skills: Administration, Customer Service, Time Management, Attention To Detail, Professional Communication
Sydney, New South Wales, Australia · Hybrid
Part-time Customer Service Specialist (3 days weekly (22.5hrs)) As a Customer Service Specialist, you will help deliver the smooth operations of our National Service Team and support business objectives. Through collabor…
Skills: Administration, Customer Service, Time Management, Attention To Detail, Professional Communication
Kuala Lumpur, Malaysia · On-site
Account Executive We're hiring! We are looking for Account Executive to join our team in Kuala Lumpur, Malaysia! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich …
Skills: Insurance Processing, Regulatory Compliance, Process Re-engineering, Data Quality Management, UAT Testing
Auckland Central, Auckland Region, New Zealand · Hybrid
Aon is in the business of better decisions: We all know life can change in an instant — and at Aon, we’re here to help and support our clients through every one of those moments. As a leading insurance broker…
Skills: Insurance Product Knowledge, Policy Wording Interpretation, Stakeholder Engagement, Negotiation, Communication
Dublin, Leinster, Ireland · On-site
Posting Description Senior Operations Manager Are you a senior operations leader who excels at building high-performing teams, driving innovation and using technology to transform ways of working? Do you thrive on partne…
Skills: Operations Leadership, Cross-border Team Management, Process Transformation, Digital Transformation, Stakeholder Management
San Pedro Garza García, Nuevo León, Mexico · Hybrid
Ejecutivo Jr. ¿Buscas impactar con tu conocimiento una empresa trasnacional líder? ¡Esta oportunidad está esperando por ti! Aon está en el negocio de las mejores decisiones. En Aon, damo…
Skills: Customer Service, Oral and Written Communication, Organization, Prioritization, Teamwork
Mexico City, Mexico · Hybrid
Ejecutivo de Cuenta Sr. – Daños RC, Property, ¿Te apasiona asesorar a clientes corporativos, diseñar programas de seguros de alto impacto y convertir el análisis de riesgos en estrategia…
Skills: Account Management, Risk Analysis, Corporate Insurance Programs, Civil Liability Insurance, Property Insurance
Mexico City, Mexico · Hybrid
Health Operations Team Manager Are you driven by intellectual curiosity and a desire to solve meaningful problems? Do you thrive on building client relationships, innovating solutions, and interpreting data to drive impa…
Skills: Team Leadership, Operations Management, Service Delivery, Client Relationship Management, Workflow Prioritization
Mexico City, State of Mexico, Mexico · Hybrid
Health Operations Team Manager Are you driven by intellectual curiosity and a desire to solve meaningful problems? Do you thrive on building client relationships, innovating solutions, and interpreting data to drive impa…
Skills: Team Leadership, Operations Management, Service Delivery, Client Relationship Management, Workflow Prioritization
Mexico City, Mexico · Hybrid
Health Operations Manager Are you driven by intellectual curiosity and a desire to solve meaningful problems? Do you thrive on leading leaders, shaping operational strategy, influencing stakeholders, and driving service …
Skills: Strategic Leadership, Stakeholder Management, Operational Excellence, People Leadership, Decision-making
Mannsville, Oklahoma, United States · Remote OK
Aon – Energy Risk Engineer- Remote US ! Location: Flexible / Remote with travel — Preference for candidates based along the U.S. Gulf Coast or within reasonable proximity to a major airport as this role is 50…
Skills: Risk Engineering, Loss Control, Process Safety Management, Asset Integrity, Reliability Engineering
Mexico City, State of Mexico, Mexico · Hybrid
Identity & Access Governance Analyst ¿Te interesa ser pieza clave en la seguridad de acceso de una organización global? ¿Te motiva trabajar con herramientas de IAM de última generación …
Skills: Identity & Access Management, Access Reviews, Privilege Management, Data Analysis, English Communication
Mexico City, Mexico · Hybrid
Ejecutivo Jr. de Cartera de Pólizas ¿Te apasiona construir relaciones sólidas con clientes y asegurar su satisfacción a largo plazo? ¿Te motiva gestionar una cartera dinámica mie…
Skills: Portfolio Management, Customer Retention, Revenue Generation, Remarketing, Analytical Thinking
Rotterdam, South Holland, Netherlands · Hybrid
Rotterdam | € 4.000 tot € 6.000 + benefits | hybride Wil jij de drijvende kracht zijn achter internationale service delivery? Krijg jij energie van het verbinden van teams over landsgrenzen heen en het realiser…
Skills: International Service Delivery, Outsourcing Management, Knowledge Transfer, Performance Management, SLA Management
Birkirkara, Central Region, Malta · Hybrid
Senior Manager – Risk & Compliance (Captive Insurance), Malta Aon Insurance Managers in Malta is seeking a Senior Risk & Compliance to join their team. The Senior Risk and Compliance Manager has the primary respons…
Skills: Risk Management, Compliance Oversight, Anti-Money Laundering, Solvency II, Regulatory Reporting
United Kingdom · Hybrid
Senior Healthcare Broker – Health UK Do you want to work as part of a motivated and experienced team, negotiating and delivering fantastic results for clients? If so, then come and join Aon UK Broking Team that off…
Skills: Healthcare Broking, Negotiation, Private Medical Insurance, Dental Insurance, Data Analytics
Krakow, Lesser Poland Voivodeship, Poland • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the Italy Claims operations team in Kraków to ensure high-quality service delivery and achievement of operational targets. Manage daily claims operations, monitor performance data, and drive continuous process improvements.
Proven experience in managing teams within an operations or service delivery environment is required. Candidates must possess strong analytical skills, proficiency in MS Office, and fluency in English.
Service Delivery Manager I – Italy Claims Team
Role Overview
As a Service Delivery Manager I, you will be responsible for leading the Italy Claims operations team in Kraków, ensuring high-quality service delivery, strong team performance, and achievement of all operational targets. You will play a key role in managing service stability, client relationships, and continuous improvement initiatives.
What the day will look like
Skills and experience that will lead to success
#LI-KB5
#LI-Hybrid
#healthandemployeebenefitssolutions
2583134We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
Offices: 122 Leadenhall Street, London, EC3V 4AN, GB · 200 East Randolph St., Chicago, IL 60601, US · 201 Kent St, Sydney, NSW 2000, AU · 1650 Market St, Philadelphia, PA 19103, US · Noida, UP 201303, IN
We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
Offices: 122 Leadenhall Street, London, EC3V 4AN, GB · 200 East Randolph St., Chicago, IL 60601, US · 201 Kent St, Sydney, NSW 2000, AU · 1650 Market St, Philadelphia, PA 19103, US · Noida, UP 201303, IN
