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Full-time
high school
Posted 6h ago
~40 hrs/week
Responsibilities
The Insurance Operations Analyst reviews and authorizes legal documentation while ensuring compliance with regulatory standards and internal policies. They also manage participant records, validate income information, and coordinate with teams to resolve escalated cases.
Requirements
Candidates must have at least one year of experience in insurance back-office operations, preferably with a background in life insurance or retirement. Strong analytical, research, and communication skills are required, along with proficiency in CRM systems and data validation tools.
Full job description
---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---
POSITION TITLE: Insurance Operations Analyst
WORK SETUP: RTO
Responsibilities:
• Review and authorize procedures for handling legal documentation and inquiries, including guardianship, conservatorship, QDROs, Power of Attorney, and levy/guardianship matters.
• Ensure compliance with regulatory standards and internal policies in all processing activities.
• Lead efforts to correct Social Security records and validate income and deposit information for internal and external requests.
• Administer beneficiary updates, particularly involving complex agreements.
• Secure handling and updating of participant banking details in alignment with compliance and service standards.
• Update participant address records using investigative tools such as Accurint and Equifax to maintain data integrity.
• Coordinate with retained teams to resolve escalated or specialized cases.
• Complete After-Call Work originating from inbound contact center interactions within Salesforce.
• May conduct outbound calls to participants for follow ups or as requested
OTHERS
Project Shift Schedule: Night Shift
Project Rest Day: Weekends
Project/Team Location: Muntinlupa Filinvest Axis Tower OneSKILL AND QUALIFICATIONS
o College graduates
o Open to college undergraduates
o At least 1 yr experience in Insurance back-office, preferably with Life Insurance and/or Retirement background
o Strong analytical and research skills, with the ability to investigate complex participant situations, interpret account activity, and provide clear, accurate findings to support Contact Center.
o Excellent verbal and written communication, capable of translating complex retirement and insurance concepts into clear, customer friendly explanations for both agents and participants.
o Solid understanding of retirement products, compliance requirements, legal documentation processes, back office functions such as recordkeeping, plan administration, or participant services
o Familiarity with regulatory frameworks governing retirement and insurance services is a plus.
o Proficiency with research and data validation tools (e.g., Accurint, Equifax), CRM systems like Salesforce is a plus.
o High attention to detail and accuracy in a fast paced, high volume environment, with flexibility to adapt to shifting assignments and cross–timezone support needs.
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to:
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Offices: Grand Canal Harbour, Dublin 2, IE · 415 Mission Street, Floor 31-34, San Francisco, California 94105, US · Porkkalankatu 5, Helsinki, Southern Finland 00180, FI · Level 29 & 30, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Kuala Lumpur 55188, MY · Warsaw Towers Sienna 39, Warsaw, 00-121, PL
Management ConsultingSystems Integration and TechnologyBusiness Process Outsourcingand Application and Infrastructure OutsourcingInfrastructureData ManagementSoftwareOutsourcingManufacturingConstruction
Accenture helps the world’s leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 786,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $70 billion in FY25 revenue. Visit us at accenture.com.
This LinkedIn company page is moderated. When engaging with Accenture, we encourage everyone to:
- Use common courtesy and be respectful of others.
- Create your own original content and avoid content that you know to be fraudulent.
- Never repost someone else's copyrighted work, unless you have permission.
- Never post personal, identifying, or confidential information.
We reserve the right to delete comments or posts we deem to be:
- Profane, obscene, inappropriate, offensive, abusive material.
- Spam, repeated comments and commercial messages and personal advertisements.
- Discriminatory or that contain hateful speech of any kind regarding age, gender, race, religion, nationality, sexual orientation, gender identity or disability.
- Threats; personal attacks; abusive, defamatory, derogatory, or inflammatory language; or stalking or harassment of any individual, entity or organization.
- False, inaccurate, libelous, or otherwise misleading in any way.
Offices: Grand Canal Harbour, Dublin 2, IE · 415 Mission Street, Floor 31-34, San Francisco, California 94105, US · Porkkalankatu 5, Helsinki, Southern Finland 00180, FI · Level 29 & 30, Menara Exchange 106, Lingkaran TRX, Tun Razak Exchange, Kuala Lumpur, Kuala Lumpur 55188, MY · Warsaw Towers Sienna 39, Warsaw, 00-121, PL
Management ConsultingSystems Integration and TechnologyBusiness Process Outsourcingand Application and Infrastructure OutsourcingInfrastructureData ManagementSoftwareOutsourcingManufacturingConstruction