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Skills: Systems Administration, Hardware Maintenance, Network Troubleshooting, Active Directory, Security Compliance
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Skills: System Administration, Hardware Maintenance, Network Administration, Active Directory, System Center Configuration Manager
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Full-time
associate degree
Posted 7d ago
Apply by Aug 10
~40 hrs/week
Responsibilities
The Site Systems Administrator Assistant manages the installation, maintenance, and proactive monitoring of hardware and customer applications at specific office locations. They are responsible for enforcing security controls, resolving incidents via the ticket management system, and maintaining comprehensive technical documentation.
Requirements
Candidates must have at least 2 years of experience and an Associate's degree or equivalent. A Secret Security Clearance is required for this position.
Full job description
Overview
Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform® provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.
Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company’s commitment to hiring and supporting active-duty and veteran employees.
Responsibilities
We have an exciting opportunity at the Department of State! The Site Systems Administrator (SA) Assistant provides on-site SA services to specific office throughout the United States ensure we manage the assets and operations support the customer’s mission to provide IT services to DoS users enterprise wide.
Responsibilities:
In this role, you will work with the SA lead to manage the installation, maintenance, and proactive monitoring of hardware (servers, network switches, routers, workstations, hard drives, driver license readers, barcode readers, printers, digital scanners, etc.) and all customer applications (e.g., AD, System Center Configuration Manager/Post Administration Tool, Travel Document Issuance System, Passport Records Imaging System Management, Automated Cash Register System, and other locally installed CA applications).
This includes managing security and vendor patches, updates, vSphere Installation Bundles (VIBs), and Oracle/SQL databases.
Additionally, you will be required to enforce security controls in alignment with DoS policies, including but not limited to AD administration (user accounts/privileges), vSphere/OS remediation, security compliance tools.
The SA Assistant will ensure the confidentiality, integrity, availability, efficiency, and effectiveness of systems, software, hardware, and data; provide technical support for testing and evaluation, and execute regular data backups, restores, and purging procedures to ensure data availability; coordinate hardware/software upgrades, consolidations, and equipment retirements.
Additionally, you will log, manage and resolve all incidents and service requests in the Ticket Management System (currently Service Now); initiate, track, and document all configuration changes for hardware, software, and permissions.
You will monitor system performance for anomalies; maintain current site topology diagrams, system configurations, and comprehensive technical documentation.
Qualifications
EDUCATION AND EXPERIENCE
The following are the education and experience required for this position:
2+ years
Associate's or equivalent
Secret Security Clearance
PREFERRED REQUIREMENTS:
Comp TIA A+, Sec+, ITIL 4 Foundation Certification(s)
PHYSICAL REQUIREMENTS:
This position requires the ability to perform the below essential functions:
Sitting for long periods
Standing for long periods
Ambulate throughout an office
Ambulate between several buildings
Stoop, kneel, crouch, or crawl as required
Repeatedly lift and carry weight up to 40 pounds
Travel by land or air transportation 10 % .
About Empower AI
All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm’s overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.
If hired for this position, the base salary range would be within the range provided. The base salary range represents the anticipated low and high end of the salary range for this position. Actual salaries may vary based on various factors including but not limited to work location, skills, experience, gov con contractual requirements, and performance. The range listed is just one component of Empower AI's total compensation package for employees.
Pay Band Min
USD $63,500.00/Yr.
Pay Band Max
USD $98,280.00/Yr.
Related keywords
Systems AdministratorHardwareServersNetwork SwitchesRoutersActive DirectorySystem Center Configuration ManagervSphereOracleSQLSecurity ControlsServiceNowCompTIA A+CompTIA Sec+ITIL 4 FoundationSecret Security Clearance
Empower AI (formerly NCI) elevates public sector teams with the power of AI, to ensure America’s missions are met.
Industry
IT Services and IT Consulting
Company size
501-1,000 employees
Founded
1989
Headquarters
Reston, VA
LinkedIn followers
16,974
Empower AI helps federal agency leaders elevate their workforce productivity. We leverage deep technical expertise and decades of experience solving complex challenges in Civilian and Defense missions to ensure America’s missions are met. Our solutions give government leaders a direct path to meaningful transformation, equipping them with the insights and tools necessary to make critical decisions faster and move their missions forward.
Offices: 11730 Plaza America Drive, Reston, VA 20190, US · 8701 Park Central Dr, Richmond, Virginia 23227, US · 655 N Garden Ave, Suite C, Sierra Vista, Arizona 85635, US