Job Title: Discharge Facilitator Department: Social Services Employment Type: Part-Time Reports To: Director of Social Services FLSA Status: Non-Exempt Job Summary The Discharge Facilitator plays a critical role in suppo…
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Part-time
high school, associate degree
Posted 10h ago
~40 hrs/week
Responsibilities
The Discharge Facilitator manages the operational and logistical tasks required to transition patients out of the facility safely. This includes coordinating transportation, auditing personal belongings, and finalizing all necessary EMR and social services documentation.
Requirements
Candidates must have a High School Diploma or GED, with an Associate degree preferred. Applicants should possess 1-2 years of experience in a clinical or social services setting and demonstrate proficiency with EMR systems.
Full job description
Job Title: Discharge Facilitator
Department: Social Services
Employment Type: Part-Time
Reports To: Director of Social Services
FLSA Status: Non-Exempt
Job Summary
The Discharge Facilitator plays a critical role in supporting the Social Services department by ensuring a smooth, safe, and efficient patient departure process. Working under the guidance of the Director of Social Services, this role focuses strictly on the tactical execution of the discharge plan created by the care team. The Discharge Facilitator does not create or modify the discharge plan, but is responsible for completing all operational, administrative, and logistical tasks required to transition the patient safely out of the facility.
Key Roles & Responsibilities
Patient Logistics & Personal Effects
Transportation Coordination: Arrange and schedule appropriate patient transportation (rideshare, non-emergency medical transportation, or family coordination) as needed to facilitate timely departure.
Belongings Management: Retrieve patient items from the belongings closet, carefully audit and verify all items for accuracy against the intake inventory, and return them safely to the patient.
EMR Tasks & Social Services Documentation
EMR Sign-Out: Complete the official patient sign-out process within the Electronic Medical Record (EMR) system.
Social Services Closeout: Close out and finalize all necessary social services forms, tasks, and documentation within the patient’s chart.
Folder & Paperwork Audit: Compile and audit the physical discharge folder to ensure it entails all accurate, required paperwork prior to departure.
Record Uploading: Scan and upload all completed, signed discharge paperwork into the patient’s chart promptly following departure.
External Communication & Patient Experience
External Agency Transmission: Fax all necessary follow-up paperwork, social service records, and referrals to external agencies.
Satisfaction Surveying: Administer and complete the patient satisfaction survey prior to departure, providing valuable insight to the Social Services team.
Qualifications & Skills
Education: High School Diploma or GED required; Associate degree in Healthcare Administration, Human Services, or related field preferred.
Experience: 1–2 years of experience in a hospital, clinical, or social services setting performing administrative or patient-support duties.
Technical Proficiency: Experience navigating Electronic Medical Record (EMR) systems (e.g., Epic, Cerner) and general office equipment (faxing, scanning).
Detail-Oriented: Exceptional accuracy in managing paperwork, audits, and patient personal effects.
Communication: Compassionate and patient-focused communication style, with a high degree of professionalism when dealing with external agencies.
Behavioral Health Hospital located in Surprise, AZ
Industry
Hospitals and Health Care
Company size
51-200 employees
Founded
2019
Headquarters
Surprise, Arizona
LinkedIn followers
408
Avenir Behavioral Health Center is a 32-bed Psychiatric Hospital with two separate 16-bed units for adults and older adults that need acute inpatient psychiatric or substance detox services. We are in-network with all AHCCCS insurance plans as well as most private insurances.
Our smaller, boutique setting differentiates us from many larger hospitals, and we pride ourselves on providing the absolute highest level of care possible. From every patient's first experience with Avenir, in working with our Intake Department when they come to us, through the remainder of their stay here in their engagement with our dedicated Nurses, Social Workers, Recreational Therapists, and Technicians, they experience a setting where all departments work collectively to assist each and every patient we treat.
Offices: 16561 N Parkview Pl, Surprise, Arizona 85374, US
Mental Health Psychiatry DetoxInpatientand Level I