Towson, Maryland, United States · On-site
$25/hr–$27/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Active Listening, Attention To Detail, Critical Thinking, Customer And Client Focus, Oral Communications
Towson, Maryland, United States · On-site
$33/hr–$54/hr
Under general supervision, performs all CT procedures. Operates computed tomography and radiography equipment to obtain quality diagnostic images. Prepares examination area, positions patient for procedures and adjusts i…
Skills: Computed Tomography, Radiography, Patient Positioning, ALARA Protocols, PACS
Towson, Maryland, United States · On-site
$15/hr–$22/hr
Under direct supervision assists the professional nurse in providing direct and indirect patient care. Education: HS Diploma or equivalent Licensure: • Heart Saver (CPR Certification) • CNA • Current registration with St…
Skills: Patient Care, Vital Signs Monitoring, Infection Prevention, Interpersonal Skills, Medication Handling
Towson, Maryland, United States · On-site
$15/hr–$22/hr
Under direct supervision assists the professional nurse in providing direct and indirect patient care. Education: HS Diploma or equivalent Licensure: • Heart Saver (CPR Certification) • CNA • Current registration with St…
Skills: Patient Care, Infection Prevention, Vital Signs Monitoring, Interpersonal Skills, Medication Handling
Towson, Maryland, United States · On-site
$22/hr–$23/hr
Location: 122 Shawan Road Hunt Valley, MD 21030-1325 Availability Requirement for this role: Evening (including weekends).Shifts end as late as 12:30am Age Requirement: Must be 18 years or older Time Type: Full time Pay …
Skills: Team Leadership, Performance Management, Employee Development, Store Operations, Merchandising
Towson, Maryland, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Towson, Maryland, United States · Remote OK
$78k–$125k/yr
Early Career Program Manager – Remote Towson, MD, USA Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excel…
Skills: Talent Development, Project Management, Communication, Presentation Skills, Leadership
Towson, Maryland, United States · On-site
$15/hr–$23/hr
Under direct supervision, prepares hot and cold food items for patients, employees, staff and visitors in accordance with established recipes and menus. Measures and mixes food ingredients; using grills, kitchen utensils…
Skills: Oral Communication, Data Analysis, Interpretation, Reading and Writing, Teamwork
Towson, Maryland, United States · On-site
$16/hr–$17/hr
Job Description The ideal barista is motivated, outgoing and committed to providing outstanding customer service every day. A day in the life… Prepare and serve beverages and food items consistently by adhering to all re…
Skills: Customer Service, Beverage Preparation, Food Handling, Communication, Time Management
Towson, Maryland, United States · On-site
$32/hr–$49/hr
Under general supervision, provides direct patient care to assigned psychiatric and/or Emergency Department (Adult and Pediatric) patients. The RN collaborates with other members of the health team, delegates appropriate…
Skills: Interpersonal Communication, Nursing Care Planning, Psychiatric Nursing, De-escalation Techniques, Patient Education
Towson, Maryland, United States · On-site
Overview Unified is a nationwide community of providers, operations specialists and thought leaders who look for the greatest opportunities to impact every woman’s health, at every stage of their journeys. We are u…
Skills: Mammography, 3D Digital Mammography, Quality Control, Radiologic Sciences, Patient Care
Towson, Maryland, United States · On-site
$28/hr–$38/hr
Position: LPN (Full-time Shift Available) Schedule Shifts Available: Full-time: 7:00am-7:30pm (Every other Mon, Tues, Wed, Fri, & Weekend) Pay: LPN $28.00-$38.00/ hour (Based on experience) ($2,500 sign-on bonus paid in …
Skills: Patient Care, Medication Administration, Nursing Documentation, Care Plan Development, CPR Certification
Towson, Maryland, United States · On-site
$15/hr–$16/hr
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
Towson, Maryland, United States · On-site
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replen…
Skills: Shipment Processing, Replenishment, Merchandising, Inventory Management, Organization
Towson, Maryland, United States · On-site
$15/hr–$16/hr
YOUR ROLE As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came…
Skills: Customer Engagement, Sales, Product Knowledge, Problem Solving, Teamwork
Towson, Maryland, United States · On-site
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replen…
Skills: Shipment Processing, Replenishment, Merchandising, Inventory Management, Organization
PrimeCare Medical, Inc.Towson, Maryland, United States · On-site
$20/hr–$30/hr
Description PrimeCare Medical, Inc. is looking for a Certified Peer Recovery Specialist to work in the medical department at the Baltimore County Detention Center in Towson, MD. This position is full-time, Monday - Frida…
Skills: Peer Recovery Support, Clinical Competency, Effective Communication, Patient Relationship Building, Independent Functioning
Towson, Maryland, United States · On-site
Regional Tuition Rate Program Administration Administer the operational components of the Regional Tuition Rate program, including eligibility review, documentation verification, student communications, and appeals proce…
Skills: Customer Service, Eligibility Review, Documentation Verification, Data Integrity, Interpersonal Communication
Towson, Maryland, United States · On-site
Amp Up Your Career We are seeking a Front Office Associate who is ready to join an organization that combines passion and performance to shape a better world. As a Global Top Employer 2026, Miracle-Ear is a place where y…
Skills: Customer Intake, Schedule Management, Appointment Setting, Billing And Invoicing, Inventory Monitoring
Towson, Maryland, United States · On-site
$78k–$125k/yr
EHS Senior Specialist-OnsiteTowson, MD The Sr. EHS Specialist provides advanced technical support for the development, implementation, and continuous improvement of EHS programs at the facility. Serves as a subject matte…
Skills: EHS Management, Regulatory Compliance, Risk Assessment, Incident Investigation, Root Cause Analysis
Towson, Maryland, United States • On-site
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Responsible for guiding beneficiaries through the wealth transition process of deceased account assets. This includes handling inbound calls, processing legal documentation, and referring clients to internal financial specialists.
Requires strong computer skills, a results-driven mindset, and the ability to handle complex client inquiries. A bachelor's degree or at least one year of experience in a performance-based environment is desired.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines.
This role will be a part of the Life Services team, which focuses on guiding beneficiaries through the transition of deceased account assets. Life Services Financial Services Representative (Transition Specialists) are owners of the wealth transition process for the team. Their day-to-day includes a combination of taking inbound calls, pre-filling and processing documents, and preparing accounts for distribution to heirs. In any one 8-hour shift, you may speak with beneficiaries, executors, attorneys, advisors, or state officials. Your responsibilities will include taking initial notification calls, assisting with required documentation, and helping guide beneficiaries through the logistics of the transition process.
Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
Triages client requests and makes referrals to appropriate internal specialists
Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
Drive the wealth transition process forward through a combination of inbound and outbound calls, document processing, and distribution processing
Provide excellent client service to build value and identify opportunities for deepening conversations with our licensed FSAs
Build relationships with clients through proactive outreach and client-focused call flow
De-escalate client concerns by empathizing, taking ownership, and providing clear next steps and time frames
Responsible for executing on client disposition instructions for both simple and complex scenarios, including multiple beneficiary scenarios
Delivers solutions and experiences that improve clients’ financial lives
Applies learnings and adapts new information to identify appropriate client solutions
Builds strong client relationships through effective communication and collaboration
Displays a proactive and ambitious mindset and effective time management
Demonstrates a results-driven mindset and prioritizes client interests
Demonstrates a willingness to establish a career in the financial services industry
Strong computer application skills, including Microsoft Office
Ability to take 15-20 calls per day
Coachable
Desire to provide white-glove service
Careful attention to detail
Excellent verbal & written communication skills
Problem solving skills
Bachelor’s degree and/or minimum of one year of experience in a performance-based environment
Active Listening
Attention to Detail
Critical Thinking
Customer and Client Focus
Oral Communications
Account Management
Client Experience Branding
Decision Making
Emotional Intelligence
Result Orientation
Adaptability
Coaching
Prioritization
Referral Identification
Written Communications
Pay Transparency details
US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031)Pay and benefits informationPay range$25.00 - $27.00 hourly pay, offers to be determined based on experience, education and skill set.Predictable payThis role is compensated with a base salary and is not incentive eligible.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
