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Full-time
professional certificate
Paid time off, Medical insurance, Dental insurance, Vision insurance, Hearing aid insurance, Pharmacy insurance
Posted 20d ago
Apply by Jul 28
~40 hrs/week
Responsibilities
The Licensed Hearing Aid Dispenser performs hearing exams, fits and cleans hearing devices, and manages department inventory. They also provide high-level member service and mentor employees in the Hearing Aid Apprentice Program.
Requirements
Candidates must be licensed to perform hearing aid dispensing duties and be capable of conducting safe ear impressions. The role requires open availability and the ability to travel to other departments as needed.
Full job description
Job Description
California applicants: Please click here to review the Costco Applicant Privacy Notice.
The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist. The listing does not mean that any positions are currently open or available at Costco.
Position Summary
Responsible for performing exams, taking ear impressions, fitting, cleaning, adjusting, and ordering hearing aid products and supplies. Performs front desk duties, provides a high level of member service, and maintains our culture, core values, and ethics.
Job Duties
Achieves benchmarks and goals, using methods/strategies that are consistent with the Code of Ethics
Mentors employees enrolled in the Hearing Aid Apprentice Program (HAAP). Provides mentoring and hands-on training that aligns with the HAAP curriculum. Follows Costco’s training guidelines and reviews opportunities and successes with apprentice each week.
Provides prompt courteous member services and responds to any customer problems. Properly trains customers in caring for their hearing devices, such as intrinsic cleaning and brushing.
Communicates with members via phone providing general information about the hearing aid department, general troubleshooting guidance, and schedules member appointments.
Performs administrative duties consisting of using the office management system to maintain member records and schedule appointments, maintains department inventory, orders supplies, answers phone calls and returns calls left via voicemail.
Assists members with scheduling appointments, answering questions about products and services, device evaluation and services as allowed by state law.
Checks in and stores all daily receivings, including assembling and/or charging member devices for delivery.
Performs Hearing Aid Dispenser duties consisting of member consultations and exams. Uses equipment within the department to conduct testing and ear impressions in a manner which is safe to the member and consistent with a passing score on the ‘Ear Impression Certification Exam’. Recommends hearing devices, places orders and refers for further care if needed. Uses tooling and equipment to perform fittings, adjustments and cleanings on hearing aid devices.
Loads, operates cash registers, and performs money transactions with customers.
Follows safety and security procedures, follows PPE requirements, and maintains cleanliness of the department.
Travels, including some weekends, as business needs require, to assist other hearing aid departments.
Ensures proper procedures for cleaning and infection control are implemented.
Ensures proper cleanup and disposal of hazardous materials.
For additional information about pay ranges, click here.
We offer a comprehensive package of benefits including paid time off, health benefits - medical/dental/vision/hearing aid/pharmacy/behavioral health/employee assistance, health care reimbursement account, dependent care assistance plan, short-term disability and long-term disability insurance, AD&D insurance, life insurance, 401(k), stock purchase plan to eligible employees.
Apart from any religious or disability considerations, open availability is needed to meet the needs of the business. If hired, you will be required to provide proof of authorization to work in the United States.
Hearing Aid DispenserEar Impression Certification ExamMember ServiceInventory ManagementHearing Aid Apprentice ProgramConsultationInfection ControlCash RegisterPPETroubleshootingHealthcareRetailAdministrativeCustomer Service
Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 14 countries. We are the recognized leader in our field, dedicated to quality in every area of our business and respected for our outstanding business ethics. Despite our large size and rapid international expansion, we continue to provide an atmosphere in which our employees thrive and succeed.
If you are an ambitious, energetic person who enjoys a fast-paced team environment filled with challenges and opportunities, you've come to the right place. Our successful employees are service-oriented with integrity and commitment toward a common goal of excellence. Costco offers great jobs, great pay, great benefits and a great place to work.
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Offices: 4401 4th Ave S, Seattle, WA 98134, US · 1650 E Tucson Marketplace Blvd, Tucson, AZ 85713, US