South Bend, Indiana, United States · On-site
Front Desk Agent DoubleTree by Hilton South Bend Join Our Team! At DoubleTree by Hilton South Bend, we believe every guest deserves an exceptional experience from the moment they walk through our doors. Our 293-room, new…
Skills: Customer Service, Guest Relations, Reservation Management, Payment Processing, Communication Skills
South Bend, Indiana, United States · On-site
Company Description This is a training role that is made to prepare the Sales Trainee for the Account Sales Manager role. The role primarily is to support sales initiatives and provide route coverage for the ASM during v…
Skills: Customer Service, Sales, Merchandising, Account Management, Route Coverage
South Bend, Indiana, United States · On-site
Company Description The Part-Time Merchandiser supports strong in-store execution by ensuring Red Bull products are consistently stocked, maintained, displayed, and rotated to brand standards across small and/or large fo…
Skills: Merchandising, Inventory Management, Product Rotation, Planogram Compliance, Customer Relationship Management
South Bend, Indiana, United States · On-site
SUMMARY: Responsible for the repair and maintenance of all electronic gaming devices (EGD) under the direction of Gaming Technician 2. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Handles floor repair and…
Skills: Electronic Gaming Device Repair, Preventive Maintenance, Electronics Troubleshooting, Electrical Functions, Technical Manual Interpretation
South Bend, Indiana, United States · On-site
SUMMARY: Responsible for the safe operation and transport of vehicles on property in accordance with established policies, procedures, and controls. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Assists gu…
Skills: Valet Parking, Guest Services, Vehicle Operation, Communication Skills, Database Entry
South Bend, Indiana, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Access Control, Patrolling, Emergency Response, Communication
South Bend, Indiana, United States · Remote OK
Spieldenner Financial Group is a financial services company serving mid-market families that work hard to provide a life and lifestyle worth protecting from the everyday worries of life. We help them by putting a shield …
Skills: Sales, Insurance Enrollment, Client Relationship Management, Financial Planning, Lead Management
Fishers, Indiana, United States · Hybrid
$67k–$132k/yr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: Solution Sales, HVAC Controls, Building Automation, Account Management, Customer Relationship Management
South Bend, Indiana, United States · On-site
$80k–$80k/yr
Job DetailsJob Location: Western Headquarters - South Bend, IN 46619Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $80,000.00 - $80,000.00 SalaryTravel Percentage: Up to 25%Job Shift: DayJob Category…
Skills: Power BI, SQL, Data Modeling, Data Visualization, ETL Workflows
South Bend, Indiana, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Food Preparation, Packaging and Labeling, Merchandising, Inventory Rotation, Basic Mathematics
South Bend, Indiana, United States · On-site
$50k–$50k/yr
Job DetailsJob Location: Excel School South Bend - South Bend, IN 46628Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $50,000.00 - $50,000.00 SalaryTravel Percentage: NegligibleJob Shift: DayJob Cate…
Skills: Curriculum Development, Student-Centered Instruction, Classroom Data Analysis, Student Recruitment, Assessment Design
South Bend, Indiana, United States · On-site
Overview Copywriter I Employment Type: Full-TimeLocation: South Bend, IN (On-Site)Department: Marketing – Content ManagementFLSA Status: Non-Exempt About the Role Tire Rack is seeking a creative and detail-oriented Copyw…
Skills: Copywriting, SEO Copywriting, Proofreading, Content Marketing, Social Media Content
South Bend, Indiana, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Security Procedures, Emergency Response, Patrolling, Communication
South Bend, Indiana, United States · On-site
$15/hr–$25/hr
Job Posting: Starting pay rate is $25 and may be higher based on experience Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes an…
Skills: Customer Service, Order Management, Cash Handling, Merchandising, Microsoft Office
South Bend, Indiana, United States · On-site
Job Description What is a Salesperson? Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system…
Skills: Sales, Customer Service, Automotive Systems Knowledge, Inventory Management, POS Systems
South Bend, Indiana, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Retail Management, Merchandising, Freight Processing, Inventory Management, Communication
South Bend, Indiana, United States · On-site
Your Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you’ll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. In this r…
Skills: Merchandising, Freight Processing, Team Leadership, Inventory Management, Retail Management
South Bend, Indiana, United States · On-site
As a member of the C&S Wholesale Grocers family of companies, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain net…
Skills: Food Preparation, Packaging, Merchandising, Inventory Management, Food Safety
South Bend, Indiana, United States · On-site
$28/hr–$50/hr
Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to handle their data with air-tight security measures, which is something…
Skills: Physical Security Operations, Access Control Systems, CCTV Systems, Incident Handling, Vendor Management
South Bend, Indiana, United States · On-site
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to…
Skills: Phlebotomy, Customer Service, Donor Screening, Plasmapheresis Machine Operation, Patient Care
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The Front Desk Agent manages guest check-ins, check-outs, and reservations while providing exceptional customer service. They are also responsible for handling guest inquiries, processing payments, and coordinating with other hotel departments to ensure guest satisfaction.
A high school diploma is required, and previous experience in hospitality or customer service is preferred. Candidates must possess strong communication skills, basic computer proficiency, and flexible availability for evenings, weekends, and holidays.
DoubleTree by Hilton South Bend
At DoubleTree by Hilton South Bend, we believe every guest deserves an exceptional experience from the moment they walk through our doors. Our 293-room, newly renovated full-service hotel is located in the heart of downtown South Bend and features more than 15,000 square feet of flexible meeting and event space, Baker's Bar &Grille, Starbucks, an indoor pool, fitness center, and direct skywalk access to the Century Center.
As part of the Hilton family, we are committed to delivering warm hospitality, outstanding service, and memorable guest experiences. We're looking for friendly, dependable, and service-oriented individuals who enjoy helping others and thrive in a fast-paced environment. If you have a positive attitude, strong communication skills, and a passion for hospitality, we'd love to welcome you to our team.
The Front Desk Agent is responsible for creating a welcoming first impression for every guest while delivering exceptional customer service throughout their stay. This position is responsible for guest check-in and check-out, reservations, handling guest requests, processing payments, answering phones, and supporting hotel operations while maintaining Hilton brand standards.
Welcome guests with a warm, friendly, and professional demeanor.
Complete guest check-in and check-out procedures accurately and efficiently.
Receive, modify, and maintain guest reservations while ensuring compliance with credit card security standards.
Collect payment information and process transactions accurately.
Answer incoming telephone calls and respond to guest inquiries regarding hotel amenities, services, and local attractions.
Assist guests with reservation changes, relocations, and special requests.
Resolve guest concerns promptly and professionally, escalating issues when necessary.
Communicate effectively with Housekeeping, Engineering, Sales, and other departments to ensure guest satisfaction.
Respond to guest requests for maintenance or immediate assistance and communicate with the appropriate department.
Document maintenance concerns involving guest rooms, furniture, fixtures, and equipment.
Maintain a clean, organized, and professional front desk and lobby area.
Perform routine cleaning of the work area, including dusting, vacuuming, mopping, and organizing supplies.
Monitor front desk inventory and communicate equipment, repair, and supply needs to management.
Follow hotel procedures for reporting and securing lost-and-found items.
Assist other departments as operational needs require, including delivering guest items or assisting Housekeeping or Laundry when appropriate.
Complete all required Hilton and property training.
Follow all hotel safety, security, cash-handling, and operational procedures.
Perform other duties as assigned.
High school diploma or equivalent required.
Previous hotel or hospitality experience preferred.
Minimum of one (1) year of customer service experience preferred.
Basic computer proficiency and the ability to learn hotel operating systems.
Strong verbal and written communication skills.
Excellent organizational and time management abilities.
Ability to multitask and remain calm in a fast-paced environment.
Professional appearance and commitment to exceptional guest service.
Flexible availability, including evenings, weekends, and holidays.
Ability to stand and walk for extended periods throughout the shift.
Ability to walk and climb or descend stairs approximately 20% of the workday.
Frequently bend, kneel, reach, twist, and occasionally crawl while performing job duties.
Regularly lift, carry, push, or pull up to 20 pounds without assistance.
Ability to perform repetitive motions, including typing and handling guest luggage or supplies as needed.
When you join DoubleTree by Hilton South Bend, you become part of a team that values hospitality, teamwork, integrity, and professional growth. We offer competitive pay, Hilton Team Member Travel Program benefits, opportunities for advancement, comprehensive benefits for eligible team members, paid time off, and a supportive work environment where your contributions make a difference every day.
DoubleTree by Hilton South Bend is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, national origin, disability, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state, or local law.
Century Center Convenience in South Bend
South Bend hotel located across from the Century Center and connected via Sky Walk.
Offices: 123 Dr Martin Luther King Jr Blvd N, South Bend, Indiana 46601, US
