Job Title Distribution System Supervisor | Requisition ID req1148 Type of Employment Regular Full-Time Employee | Job Openings 2 Compensation Range 123,000.00 - 151,000.00 | Compensation Type Annual Salary Founded in 186…
Skills: Leadership, Water distribution systems, Team development, Safety compliance, Workforce planning
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$123k–$151k/yr
Full-time
associate degree, bachelor degree
Competitive salary, Excellent benefits package
Posted 3d ago
~40 hrs/week
Responsibilities
The Distribution System Supervisor provides leadership and oversight for field crews responsible for the operation, maintenance, and repair of the water distribution system. This role ensures regulatory compliance, manages workforce planning, and fosters a culture of safety and continuous improvement.
Requirements
Candidates must possess an associate or bachelor's degree or equivalent experience in construction and maintenance activities. A California D1 Distribution Operator’s License is required upon appointment, with a requirement to obtain a D2 license within one year.
Full job description
Job Title
Distribution System Supervisor
|
Requisition ID
req1148
Type of Employment
Regular Full-Time Employee
|
Job Openings
2
Compensation Range
123,000.00 - 151,000.00
|
Compensation Type
Annual Salary
Founded in 1866, San Jose Water Company is an investor owned water company headquartered in Silicon Valley. With a service area of 140 square miles, it is one of the largest and most technically sophisticated urban water system in the United States. We serve over 1 million people with high quality, life sustaining water, with an emphasis on exceptional customer service.
We are actively seeking talented, driven and highly-productive applicants for the position of Distribution System Supervisor to join our dynamic team. We offer a challenging and rewarding work environment along with a competitive salary and an excellent benefits package.
Position Summary
The Distribution System Supervisor provides leadership, direction, and oversight for crews responsible for the operation, maintenance, construction, and repair of the water distribution system. The Supervisor ensures safe, reliable, and regulatory-compliant operations while developing employees, fostering a culture of accountability, employee engagement, and continuous improvement, and achieving operational, customer service, and financial objectives. The position is responsible for workforce planning, employee development, labor relations, emergency response, regulatory compliance, and the effective utilization of resources to support company goals.
Supervisor Responsibilities
Directly supervises field employees, including Crew Leaders, Senior Utility Workers, Utility Workers, and/or contractors.
Follows all safety rules and regulations and holds self and employees to highest standards with regards to safety.
Coaches, mentors, and develops employees to build technical proficiency and leadership capability.
Creates development plans and succession opportunities for employees.
Conducts regular one-on-one meetings to provide feedback, recognition, and guidance.
Promotes employee engagement and fosters a respectful, inclusive, and accountable work environment.
Implements corrective action plans when performance or conduct expectations are not met.
Ensures maintenance work, including preventative and corrective, is completed as scheduled and to quality expectations while monitoring compliance to standards and specifications.
Regularly visits work sites to monitor operations and records in accordance with company policy.
Identifies and reacts to complex field decisions, utilizing technical knowledge and experience to move forward quickly, considering cost, risk, safety, quality, and system impact.
Effectively utilizes resources by monitoring crew and individual productivity. Ensures time is charged appropriately for each maintenance task while monitoring unit cost and productivity.
Leads continuous improvement initiatives focused on safety, customer service, productivity, and operating efficiency, encouraging employee participation in process improvement initiatives.
Responsible for investigations related to safety incidents or work procedure errors within the department.
Facilitates or leads weekly team meetings. Conducts training as needed.
Takes action on Notice of Violation (NOV), and environmental compliance. Ensure compliance with all regulatory agency requirements.
Creates or updates Standard Operating Procedures (SOP).
Ensures asset data is accurately captured and maintained to support regulatory reporting, capital planning, lifecycle management, and operational decision-making.
Proactively prepares for emergencies, supports company efforts during emergencies, communicates deficiencies in emergency response/preparedness, and resolves issues quickly and efficiently using the correct resources.
Ensure customer concerns are addressed professionally, promptly, and in accordance with company standards.
Balances operational priorities with customer service expectations and community impact.
Process invoices weekly and on time in the month received.
Prepare written reports, budgets, and analyses as required.
On-call responsibilities as outlined in Standard Operating Procedures.
Ability to support on-site emergency response as needed including after hours, holidays and weekends.
Workforce Planning Responsibilities
Crew staffing plans.
Overtime management.
Vacation scheduling.
Succession planning.
Training coordination.
Contractor utilization.
Leadership Competencies
Leadership and team development.
Conflict resolution.
Coaching and mentoring.
Employee engagement.
Employee accountability.
Decision making.
Change management.
Effective communication.
Collaboration and relationship building.
Emotional intelligence.
Labor relations.
Required Knowledge Skills & Abilities
Good leadership ability. Understands how to motivate, develop, and direct teams as they work.
Ability to understand, interpret, and communicate work procedures, work methods, standards, policies, and guidelines. Capabilities and limitations of various types of light and heavy construction equipment.
Use and care of tools and equipment used in maintenance work and safety precautions pertaining to the work.
Demonstrates the ability to perform effectively under deadlines and in emergencies.
Demonstrates skill in achieving cooperation from others to achieve a goal.
Ability to analyze costs and develop and implement improved work procedures.
Read and interpret plans, drawings and specifications.
Analyze service and maintenance problems and develop and implement effective solutions.
Use resourcefulness, initiative, and independent judgment, particularly in emergency situations.
Organize and prioritize work to meet varied and changing operational needs.
Utilize technology and current applications software programs.
Good written and oral communication skills.
Proactively works to develop collaborative relationship with union leadership.
Required Education and Experience
An associate or bachelor’s degree or equivalent experience directing the work of union employees engaged in construction and maintenance activities, operation of transmission and distribution facilities and experience in water system inspection, field investigation, or construction of pipeline projects.
Must possess a California D1 Distribution Operator’s License upon appointment, make satisfactory progress towards a California D2 Distribution Operator’s License within 6 months, and obtain a D2 within one year of appointment.
Other Requirements
Must possess a valid California driver’s license and have a satisfactory driving record. Must be willing to be on call for emergency situations.
EEO Statement Our company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Trusted, passionate and socially responsible professionals delivering high-quality water and exceptional service.
Industry
Utilities
Company size
501-1,000 employees
Headquarters
San Jose, CA
LinkedIn followers
839
At SJW Group, we're trusted, passionate and socially responsible professionals delivering life-sustaining, highquality water and exceptional service while protecting the environment, enhancing our communities and providing a fair return to shareholders.
SJW Group is among the largest investor-owned pure play water and wastewater utilities in the United States, providing life-sustaining and high-quality water service to nearly 1.5 million people. SJW Group’s locally led and operated water utilities — San Jose Water Company in California, Connecticut Water Company in Connecticut, Maine Water Company in Maine and SJWTX Inc. (dba Canyon Lake Water Service Company) in Texas — possess the financial strength, operational expertise and technological innovation to deliver outstanding service to customers, safeguard the environment and provide opportunities to employees. SJW Group remains focused on investing in its operations, remaining actively engaged in its local communities and delivering continued sustainable value to its shareholders.
Offices: 110 W. Taylor Street, San Jose, CA 95110, US