Clinical Concierge Medical Assistant (MA-C) - Urgent Care
Richland, Washington, United States · On-site
$22/hr–$32/hr
Mid level
About Indigo Urgent Care Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-…
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$22/hr–$32/hr
Full-time
professional certificate
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability
Posted 61d ago
~36 hrs/week
Responsibilities
Perform clinical tasks and coordinate patient care to ensure high-quality health outcomes and patient experiences. Collaborate with physicians and clinic staff to maintain a safe, supportive, and efficient clinic environment.
Requirements
Requires a Washington State Medical Assistant-Certified (MA-C) license or equivalent certification in Idaho and current BLS certification. One year of experience in a medical facility is preferred.
Full job description
About Indigo Urgent Care
Indigo Urgent Care, a MultiCare Company, is the leading urgent care provider in the pacific northwest. With over 400,000 5-star reviews, Indigo is transforming health care through a truly people-centered approach to medicine. Our team is passionate about modernizing the health care experience by making it simpler, friendlier, and more accessible for all. With over 40 clinics across Washington and Idaho, and convenient virtual care services, Indigo delivers world-class health care when and where people need it most.
Join our team as a Clinical Concierge Medical Assistant with Indigo. At Indigo, we embrace innovation and value input from our team members. We focus on what matters most— caring for the patients in the communities we serve. FTE:0.9Shift:DaySchedule:8am-8pm (3 x 12-hour shifts) Unique Earning Potential, in addition to your base hourly rate:
$2.50/hour Indigo Premiumon top of base rate for all hours worked
$1.75/hour X-Ray Certification Premiumon top of base rate for all hours worked for employees who become trained and certified in X-Ray
$1.25/hour Weekend Differentialfor staff who work weekend shifts
Extra Shifts and Float incentivesawarded when applicable
Monthly Indigo Incentive Program, with a payout rate of up to $300/month
What We Offer
Excellent, robust benefitsincluding a variety of medical, dental, and vision coverage plans to fit your needs with generous employer-paid contribution, life insurance, and short- and long-term disability
Additional Total Rewardsincluding a variety of retirement savings plans
Career growth focuses onleadership pathways, mentor/preceptor opportunities, and tuition reimbursement program (100% of tuition and fees or up to $5,250 for full-time employees/$2,500 for part-time employees per year)
Generous paid time off,including time off for extended illness and wellness program to support work/life balance, including dedicated mental health coaching and services
*Benefits eligibility may depend on role and location, some exceptions may apply
Position Summary
The Clinical Concierge Medical Assistant is an incredible opportunity to expand your role in health care through performing clinical tasks and coordinating patient care within the MA-C license scope. As a Clinical Concierge Medical Assistant, you will work in high-collaboration with your team to ensure the best possible health care outcomes and patient experiences. You will support the unit through excellent patient customer service and clinic management assistance
Responsibilities
You will collaborate with physicians, clinical staff, front office staff and clinic management to ensure comprehensive health care outcomes
You will perform a variety of functions within the clinic setting requiring specialized knowledge and integration of available standards, resources, and data
Advocate for ethical and holistic care promoting the autonomy, dignity, and health of patients from diverse ethnic and social backgrounds
You will create and provide a safe and supportive environment for patients
Requirements
Washington State Requirements:
Washington State Medical Assistant-Certified (MA-C)
Washinton State Medical Assistant Interim Certification acceptable for up to one year from issue date or until MA-C is issued.
Current BLS Certification or may be obtained through an in-house training program, depending on assignment
Minimum one (1) year experience in physician's office or other medical facility preferred
Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire Washington State Medical Assistant-Certified (MA-C) license within 45 days of hire.
Idaho State Requirements:
Current CMA certification by AAMA, NHA or NCCT
WA state MA-C license, or WA state MA-R license required with endorsed by Indigo within the first 30 days of employment
Current BLS Certification or may be obtained through an in-house training program, depending on assignment
Minimum one (1) year experience in physician's office or other medical facility preferred
Exceptions may be made for applicants currently in an externship or residency program with an active or pending WA DOH MA-R certification within 7 days of hire
A Better Way to Work in Health Care
Flexible schedule: Make a positive difference in your community and have time and energy to pursue your passions outside of work.
Team-based care model: Be part of a team that is dedicated to excellence - not only for our customers, but for each other. No patient panels.
Modern clinic environment: Technology-enabled clinics designed for today’s clinician and clinical staff.
Unique earning potential: Competitive compensation enhanced by volume incentives, customer experience bonuses, sign-on bonuses, tuition assistance, and more.
Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $22.34 - $32.14 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.
Associated benefit information can be viewed here.
Related keywords
Medical AssistantUrgent CareMA-CCMABLSX-Ray CertificationPatient CareHealthcareClinical ConciergeMultiCareIndigo Urgent Care
Answering the Pacific Northwest’s call to health with compassionate, expert care for over 140 years.
Industry
Hospitals and Health Care
Company size
10,001+ employees
Headquarters
Tacoma, WA
LinkedIn followers
72,975
MultiCare’s roots in the Pacific Northwest go back to 1882, with the founding of Tacoma’s first hospital. Since then, MultiCare has partnered with our communities across the Pacific Northwest to answer calls to health, offering trusted expertise and compassionate care close to home.
Our comprehensive nonprofit system of health includes over 300 primary, urgent, pediatric and specialty care locations across Washington, Idaho and Oregon, as well as 13 hospitals. We welcome patients from the entire Pacific Northwest region and our 20,000-plus team members — including employees, providers and volunteers — proudly deliver care that helps you move forward with confidence.
For over 140 years, MultiCare has committed to helping communities across the Pacific Northwest live their healthiest lives. Health is calling, and when it does, our teams answer that call with expertise, innovation and compassion, delivering excellent care that supports every step of your health journey.
Offices: 315 Martin Luther King Jr. Way, Tacoma, WA 98415, US · 401 15th Ave SE, Puyallup, WA 98372, US · 1901 S Union Ave, Tacoma, WA 98405, US · 17700 S.E. 272nd St., Covington, WA 98042, US · 202 N Division St, Auburn, WA 98001, US
Health careNon profitHospitalHealth systemNot for profitDoctorand Medical ServiceInformation TechnologyHealth CareMedical