Paris, Ile-de-France, France · Hybrid
Company Description LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciti…
Skills: Communication, Stakeholder Management, Data Driven, Customer Success, Account Management
Paris, Ile-de-France, France · On-site
Job Description Join the team empowering the world to design Hey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut! At Canva, our mission is to empower the world to design—and we’re growing fast acro…
Skills: Motion Design, Video Editing, After Effects, Cavalry, CapCut
Paris, Ile-de-France, France · On-site
Company Description Ubisoft est une référence mondiale du jeu vidéo, avec des équipes réparties aux quatre coins du monde qui créent des expériences de jeu originales et mémorables, de Assassin’s Creed à Rainbow Six en p…
Skills: 3D Animation, Team Management, Project Planning, Roadmap Organization, Gameplay Programming Pipeline
Paris, Ile-de-France, France · On-site
In Short Welcome to On! The fastest growing premium sportswear brand is looking for a Senior Specialist - Sales Representative to continue to drive profitable and sustainable sales and market share growth across On’s Fra…
Skills: Account Management, Sales Negotiation, Strategic Account Planning, Data Analysis, Market Analysis
Paris, Ile-de-France, France · On-site
QUI SOMMES-NOUS ? SE3M, Société d’Exploitation de Maintenance Multitechnique et Multiservices a été créée en 2013. Notre ADN est la maintenance et l’exploitation multitechnique avec comme cœur de métier le CVC (chauffage…
Skills: Refrigeration, Air Conditioning, HVAC, Electrical Basics, Fault Diagnosis
Paris, Ile-de-France, France · Hybrid
En un peu plus de 10 ans, Famoco est devenue une référence dans le domaine des nouvelles technologies. Comment ? En combinant une solution hardware mobile et software sous Android en la mettant dans les mains des entrepr…
Skills: Customer Billing, Customer Relationship Management, Sales Administration, Reporting, CRM Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Prêt(e) à faire vibrer les nuits parisiennes avec nous ? Rejoins le Mercure Paris Gare de Lyon en devenant notre réceptionniste night et deviens l’ambassadeur(trice) d’un accueil chaleureux et…
Skills: Hotel Reception, Night Audit, Customer Service, English Proficiency, Hotel Management Software
Paris, Ile-de-France, France · On-site
$2k–$2k/mo
Description de l'entreprise Rejoignez Franck Provost, symbole du luxe accessible depuis 50 ans. Intégrer nos salons, c'est rejoindre le Groupe Provalliance – n°1 mondial de la coiffure et évoluer dans un univers haut de …
Skills: Haircutting, Hair Coloring, Customer Diagnostics, Customer Service, Consultative Selling
Paris, Ile-de-France, France · Remote OK
Robeauté is redefining the future of brain therapies through the first microrobotic platform designed to navigate the human brain with unprecedented precision. This new generation of medical microrobots will be able to d…
Skills: Clinical Trial Execution, GLP Preclinical Studies, IDE Submissions, Regulatory Documentation, CRO Management
Paris, Ile-de-France, France · On-site
Job Description Join the team empowering the world to design Hey, g'day, mabuhay, kia ora, こんにちは, 你好, hallo, नमस्ते, 안녕하세요, hola, salut! At Canva, our mission is to empower the world to design—and we’re growing fast acro…
Skills: Production Management, Creative Operations, Ad Trafficking, Project Management, Social-First Content Production
Paris, Ile-de-France, France · On-site
Description de l'entreprise Tilencia est une société de conseil spécialisée dans les activités de Cybersécurité et de DevOps. Notre ADN et nos valeurs : L'humain au centreDétection de talentsSuivi, coachingSolutions cous…
Skills: ServiceNow, ITSM, ITOM, CSM, HRSD
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Culinary Techniques, Team Leadership, HACCP Standards, Inventory Management, Cost Control
Paris, Ile-de-France, France · Hybrid
Qui sommes-nous ? Q ENERGY France est un acteur majeur du marché des énergies renouvelables en France. Autrefois affilié au groupe RES, l’entreprise œuvre depuis 27 ans dans le développement, la construction et l’exploit…
Skills: GIS, ArcGIS, PostgreSQL, PostGIS, AutoCAD
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Culinary Basics, HACCP Standards, Food Preparation, Stock Management, Kitchen Hygiene
Paris, Ile-de-France, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Customer Service, Fols Software, Opera Cloud, English Proficiency, Billing
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Quality Management, Customer Experience Optimization, Audit Supervision, Data Analysis, Staff Training
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Night Audit, Luxury Hospitality, Team Supervision, Micros/Fidelio, Financial Controls
Paris, Ile-de-France, France · On-site
Description de l'entreprise EPSA est un groupe européen, spécialiste de la performance. Nous optimisons les résultats financiers, opérationnels et durables de nos clients. Reconnus pour notre savoir-faire technique et la…
Skills: Textile Component Procurement, Supplier Negotiation, ORLI, PLM, Microsoft Office
Paris, Ile-de-France, France · Hybrid
Senior Solution Engineer - Healthcare & Utilities (m/f/x) Department: Product Management - Rollout Employment Type: Permanent - Full Time Location: Paris Description As Senior Solution Engineer with an industry focus, yo…
Skills: Solution Engineering, Presales, B2B Enterprise SaaS, REST APIs, SAP Integration
Paris, Ile-de-France, France · On-site
Description de l'entreprise Qui sommes-nous ? Rejoindre NEXTON, c'est intégrer une entreprise où convergent l'esprit d'un cabinet de conseil, la créativité d'une Factory et la dynamique d'une ESN ! Grâce à notre expertis…
Skills: Social Media Strategy, Content Creation, Video Editing, Community Management, Editorial Planning
Paris, Ile-de-France, France • Hybrid
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The Principal Customer Success Manager acts as a strategic advisor to help customers maximize value from LinkedIn Hiring Solutions through adoption and retention strategies. Responsibilities include driving ROI, leveraging AI-powered tools to optimize hiring workflows, and collaborating cross-functionally to improve product experience.
Candidates need over 7 years of experience in Customer Success, Account Management, or Consulting, with business fluency in both English and French. A bachelor's degree or equivalent practical experience is required, along with proficiency in SaaS and data analysis.
LinkedIn is the world's largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We're also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that's built on trust, care, inclusion, and fun – where everyone can succeed.
Join us to transform the way the world works.
This position is based in Paris, France.
This is a 7-month fixed-term contract.
At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.
The Principal Customer Success Manager (CSM) is a strategic advisor and AI-savvy partner to our customers, helping them unlock measurable value from LinkedIn Hiring Solutions. This role blends customer advocacy, data-driven insights, and enablement to drive adoption, retention, and growth.
As a CSM you will be tasked with:
Responsibilities:
The CSM will partner with various stakeholders within assigned customers to ensure effective user and product onboarding and engagement on LinkedIn Hiring products and solutions.
Drive Customer Success & Retention:
Partner with sales counterparts to ensure adoption, mitigate churn risk, and deliver measurable ROI through success plans and regular business reviews.
Act as a Strategic Advisor:
Build trusted relationships with customer stakeholders, align on business objectives, and guide them to achieve operational priorities and full product value.
Deliver Insights & Best Practices:
Share impactful data and recommendations, provide education options, and map Hiring solutions to customer workflows to drive adoption and engagement.
Champion AI-Powered Enablement:
Leverage tools like Hiring Assistant and Co-Pilot, guide customers through AI-assisted search and messaging, and advise on how AI can optimize hiring workflows.
Monitor & Optimize Engagement:
Analyze usage metrics, identify low utilization, and implement strategies to boost adoption and customer success.
Collaborate Cross-Functionally:
Partner with internal teams (e.g., Account Directors, Global Services, Product) to deliver a unified customer experience and influence product improvements.
Drive Measurable Outcomes:
Focus on increasing recruiter efficiency, such as improving job fill rates, and enhancing candidate quality through strategic product usage.
Suggested Skills
Please use this link to access documents that provide information about how LinkedIn handles the personal data of employees and job applicants, as well as the E-Verify Participation Notice and the Department of Justice Immigrant and Employee Rights Section Right to Work posters: https://www.linkedin.com/legal/candidate-portal.
Founded in 2003, LinkedIn connects the world's professionals to make them more productive and successful. With more than 1 billion members worldwide, including executives from every Fortune 500 company, LinkedIn is the world's largest professional network. The company has a diversified business model with revenue coming from Talent Solutions, Marketing Solutions, Sales Solutions and Premium Subscriptions products. Headquartered in Silicon Valley, LinkedIn has offices across the globe.
Offices: 1000 W Maude, Sunnyvale, CA 94085, US · Madrid, Community of Madrid 28046, ES · Toronto, ON M5J 2Z2, CA · San Francisco, CA 94105, US · Singapore, Singapore 018983, SG
