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Full-time
Exclusive discounts for friends and family, Valor team member hotel rates, Discounted dining, Free meals while on duty, High-street discounts, Cycle to work scheme
Posted 14d ago
Apply by Sep 3
~32 hrs/week
Responsibilities
You will act as the face of the hotel, providing a warm welcome and assisting guests with inquiries regarding services, facilities, and the local area. Your role involves managing front desk operations and ensuring a positive experience for all guests visiting the hotel, restaurants, and meeting rooms.
Requirements
Candidates should possess a natural hospitality charm and a passion for service. While previous experience in a branded hotel environment is preferred, it is not essential as full training is provided.
Full job description
Crowne Plaza Nottingham
£21,149.44 per annum/ £12.71 per hour, 32 hours per week over any 4 days
We are looking for a friendly, passionate and energetic Receptionist to join our team.
First impressions are everything and you will set the tone for every guest’s stay. With a genuinely warm welcome, you’ll be ready with answers to any questions and be able to offer information about hotel services, facilities and the local area. Anything to help make the guests visit that bit more special.
You will be the face of our hotel, not just to guests staying on property but to guest visiting to use our restaurants, bars and meeting rooms.
You must have a natural hospitality charm and a passion for service.
Ideally you will have experience of working within a branded hotel environment but this isn't essential and full training will be provided.
We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training – you can view the most popular courses on our careers pages.
In addition to competitive rates of pay, we also offer:
Exclusive discounts for you, your friends and family
Valor team member rates at our UK hotels, with rooms from just £30 Bed and Breakfast.
Discounted stays for friends and family.
50% discount when dining in our restaurants and bars.
Free meals while on duty, keeping you well-fuelled.
Access to high-street discounts on a range of shops, experiences and more.
Up to 40% savings on a wide range of bikes, with our Cycle To Work Scheme.
Generous refer-a-friend bonuses, starting at £250.
Caring for your health and wellbeing, both in and outside of work
A calendar of wellness activities – from healthy lunches to wellbeing walks and pay day treats, not forgetting our annual #HealthyHabits campaign.
Access to our Employee Assistance Programme, providing free confidential advice, 24/7, for you and your family, supporting physical, mental and financial wellbeing.
Healthcare Cash Plan options, from just £5 per month.
Supporting your hospitality career growth
Fully funded apprenticeship programmes.
Internal development programmes, designed to support you as you grow within your role.
Monthly and annual team member service awards, making sure your achievements are recognised and celebrated.
Fancy joining our team?
We are an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
Related keywords
ReceptionistHospitalityHotel servicesCustomer serviceFront officeApprenticeshipBrand trainingWellnessEmployee assistance programmeCycle to work schemeService awardsGuest relations
Welcome to Valor Hospitality Careers UK, a dedicated space where we promote exciting opportunities for you to join and grow your career at Valor.
Consider yourself a Hotelitarian? Want to apply to join our team? Visit our careers site.
For more news from our global Valor family in the USA, South Africa, Asia, the Middle East and beyond, be sure to follow our Valor Hospitality Partners page.
Valor Hospitality is a dynamic, multi-award-winning hotel management company, operating a global hotel portfolio that spans the USA, South Africa, Asia and Middle East, with a superb UK portfolio of 40 high-profile hotels under leading global brands including Hilton, IHG and Marriott.
We are not just a hotel business; we are a special breed of Hotelitarians. We are driven by excellence, obsessive about everything and passionate about creating great teams and great customer experiences. We are reimagining hospitality internationally, doing the little things brilliantly and driving commerciality with creativity and innovation.
With hotels in superb locations across the UK and an excellent team member care and reward programme, Valor Hospitality is a great career move, especially for those who have high aspirations and want to get noticed in the leisure and hospitality industry. The mix of hotel brands and locations provides great opportunities to work in every part of the business at every level, the perfect stepping-stone for a rewarding and successful career.
Offices: UK, GB
Operating and managing hotelsGreat level of hospitalityCommercial expertiseEmployee engagementRenovating & Re-brandingIntegrityhospitalitytrainingcateringhotel management