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15.75 - 18.00 USD Hourly Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest gr…
Skills: Club Repair, Re-gripping, Re-shafting, Loft and Lie Adjustment, Customer Service
Northbrook, Illinois, United States · On-site
$15/hr–$18/hr
15.75 - 18.00 USD Hourly Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest gr…
Skills: Customer Service, Inventory Management, Merchandising, Order Fulfillment, Microsoft Office Suite
Northbrook, Illinois, United States · On-site
$15/hr–$18/hr
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Skills: Customer Service, Cash Handling, Interpersonal Communication, Microsoft Office Suite, Organization
Northbrook, Illinois, United States · On-site
$15/hr–$18/hr
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Skills: Customer Service, Club Fitting, Retail Sales, Product Knowledge, Interpersonal Communication
Northbrook, Illinois, United States · On-site
$17/hr–$18/hr
Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer …
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Bell Flavors & Fragrances is seeking a creative, detail-oriented, and results-driven Marketing Specialist, Graphic Design to join our Marketing team in Northbrook, IL. This role is ideal for a marketing professional who …
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The Senior Benefits Specialist supports the administration, compliance, analysis, and continuous improvement of UL Solutions' U.S. benefits programs. This role partners with vendors, employees, Payroll, HRIS, Finance, an…
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Northbrook, Illinois, United States · On-site
Certified Great Place to Work 8 Years in a row! Server: At this location, earn $9.00 / hour plus Tips! We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture …
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Northbrook, Illinois, United States · On-site
Certified Great Place to Work 8 Years in a row! Server: At this location, earn $9.00 / hour plus Tips! We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture …
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Northbrook, Illinois, United States · On-site
Now Hiring Part Time School Bus Monitors/Aides - Northbrook, IL Shermer Rd As a Part Time School Bus Monitor, you will play a vital role in your community and the lives of the students. You will assist the bus driver in …
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
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If you love kids, having fun, learning and teaching, and enjoy engaging people, then you came to the right place. Kids Science Labs (www.kidssciencelabs.com), the world leader in hands-on science education, is seeking to…
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Northbrook, Illinois, United States · Remote OK
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
Studio Leads at JETSET Pilates are dynamic team members that help clients and assist instructors. Studio Leads are responsible for providing exceptional service to clients while assisting staff, whether it be in-person, …
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
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Northbrook, Illinois, United States · On-site
Job Title Home Health Transitional Nurse Liaison Location Northbrook, IL, USA Additional Location(s) Employee Type Employee Working Hours Per Week 40 Job Description Residential Home Health and Hospice is seeking a Home …
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Execute technical club services including re-gripping and re-shafting while managing front-end retail operations like returns and exchanges. Maintain high standards of merchandise presentation and provide expert diagnostic advice to customers regarding club repairs.
Requires a high school diploma and preferably 2+ years of experience in club repair or retail materials handling. Candidates must possess strong communication skills and the physical ability to stand for long periods and lift 30 lbs.
At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates – driven by our vision to inspire people through golf and tennis.
Reporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. They will maintain a premier merchandise presentation to enhance sales and Customer experience, ensuring all areas are operational and well-kept. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors. Focus on building lasting relationships that keep the Customer coming back.
Executing all Club Services such as Re-gripping, Re-shafting, Loft & Lie measurements / adjustments, etc.
Executing all Front-End operations such as returns, exchanges, gift cards, lesson redemptions, loyalty program awards, discounts, promotions, coupons, etc.
Assist in keeping Front-End and Services merchandise presence at a premiere stock and visual level to drive sales and the Customer experience.
Ensure all Club Services and Front-End areas, equipment, and supplies are always maintained and operational.
Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
Maintaining the Club Services Desk and surrounding area in a clean, professional presentation at all times.
Provide exceptional Customer service by communicating repair options, costs, and timelines clearly to Customers.
Assess and diagnose issues with golf clubs, including shafts, grips, and heads to determine necessary repairs.
Document repair orders, track work progress, and maintain accurate records of services performed for Customer reference through the Golf & Tennis Services App.
Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
Be a champion of the products and services offerings, inform, educate, and promote offerings to Customers.
Provide consistent feedback to the Sales and Service Manager on operational and merchandising opportunities to maintain the best-in-class experience for our Customers.
Communication: Candidates must have strong listening and interpersonal skills. They must possess good verbal and written communication skills and be able to communicate cross-functionally.
Computer: Candidates must possess basic computer skills with a working knowledge of Microsoft Office Suite.
Organization: Candidates must be able to organize multiple priorities to meet deadlines and objectives.
Education: High School Diploma or equivalent.
Experience: 2+ years in retail materials handling, club repair or similar experience preferred.
Working Conditions and Physical Demands: Must be able to stand for extended periods of time, climb up and down a ladder, move throughout the store, and lift a 30 lb. box overhead.
Schedule: Must be able to maintain flexible availability, including nights, weekends, and holidays.
Business Acumen: Ability to quickly learn business acumen with appropriate training.
Accountability: Candidates should demonstrate strong self-accountability and a proactive drive for results.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn’t just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
Inspire people to play their best, and grow the game.
At PGA TOUR Superstore, golf and tennis’ leading equipment and apparel destination across the United States, our vision to inspire guides all that we do – including how we grow, train and reward our team. As part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore strives to create a family atmosphere for all of our Associates. We believe in hiring, training and growing individuals who are passionate about our business and embody our company’s core values: put people first, listen and respond, include everyone, innovate continuously, lead by example and give back to others. This commitment to our people, coupled with our expertise in the business, has led us to be one of the fastest growing specialty retailers in the country. PGA TOUR Superstore is headquartered in metro-Atlanta, Georgia, whose chairman and controlling owner (through AMB Group, LLC) is Arthur M. Blank, owner of the NFL’s Atlanta Falcons and MLS’s Atlanta United and co-founder of The Home Depot.
Offices: 1805 Old Alabama Road, Suite 300, Roswell, GA 30076, US · 4990 Dublin Blvd, Dublin, California 94568, US · 2911 George Busbee Pkwy NW, Kennesaw, Georgia 30144, US · 1040 Linton Blvd, Delray Beach, Florida 33444, US · 2255 Newpoint Parkway, Lawrenceville, GA 30043, US
