Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-f…
Skills: Patient registration, Customer service, Insurance verification, Medical terminology, Electronic health record systems
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-f…
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Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-f…
Skills: Patient registration, Customer service, Insurance verification, Medical terminology, Pre-authorizations
Stone Rehab and Senior Living
Activities Assistant
Newton, Massachusetts, United States · On-site
$15/hr–$21/hr
Entry level
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Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-f…
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Boston College Introduction Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,654 full-time undergraduates and 5,072 graduate and professional…
Site: Newton-Wellesley Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-f…
Who We Are At Spindrift, we’re making every beverage a positive force of nature. Founded in 2010, we believe the best flavors come directly from nature. That’s why every Spindrift beverage is made the hard way—with real …
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Sales Representative, Construction Equipment Rentals
Newton, Massachusetts, United States · On-site
Mid level
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Fiscal & Grant Administration Specialist, Arts & Sciences Service Center
Newton, Massachusetts, United States · On-site
$28/hr–$35/hr
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Newton, Massachusetts, United States · On-site
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Newton, Massachusetts, United States · On-site
$65k–$75k/yr
Entry level$2.5B raised
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Sales Representative, Construction Equipment Rentals
Newton, Massachusetts, United States · On-site
Mid level
Overview Milton Rents is looking for a high-performing Outside Sales Representative to grow territory revenue through equipment sales and rentals. This is a field-based, relationship-driven role for someone who thrives o…
Skills: Outside sales, Territory management, Prospecting, Cold calling, Relationship building
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$19/hr–$28/hr
Full-time
high school
Comprehensive benefits, Career advancement opportunities, Differentials, Premiums, Bonuses, Recognition programs
Posted 18d ago
~40 hrs/week
Responsibilities
The representative is responsible for accurately registering patients, verifying insurance coverage, and ensuring compliance with regulatory requirements. They also support junior staff by resolving technical issues and guiding the escalation of complex registration scenarios.
Requirements
Candidates must have a high school diploma or equivalent and 1-2 years of experience in patient registration or healthcare administration. Proficiency in medical terminology, insurance processes, and electronic health record systems is required.
Full job description
Site: Newton-Wellesley Hospital
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary Responsible for providing exceptional customer service while efficiently and accurately registering patients. This role involves gathering patient information, verifying insurance coverage, and ensuring compliance with regulatory requirements. Assists junior staff by answering questions, supporting the escalation of specific scenarios and resolving day to day issues.
Does this position require Patient Care? No
Essential Functions -Obtain and update patient consents, authorizations, and signatures in compliance with regulatory guidelines and organizational policies.
-Ensure accurate and complete documentation of all registration activities.
-Review insurance plans, benefits, and coverage limitations to help patients understand their financial responsibilities.
-Handle more complex registration processes, including pre-authorizations, pre-certifications, and coordination of benefits for patients with multiple insurance plans.
-Support junior staff by answering questions, resolving technical challenges, and guiding when to escalate issues.
-Assist with the resolution of registration-related issues, such as duplicate medical records or demographic discrepancies, working collaboratively with other departments or supervisors.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Experience in patient registration, customer service, or a related healthcare administrative role. 1-2 years required
Knowledge, Skills and Abilities
- Proficient knowledge of medical terminology, insurance processes, and registration procedures.
- Strong understanding of insurance verification, pre-authorizations, and coordination of benefits.
- Experience working with electronic health record (EHR) systems and registration software.
- Excellent communication and interpersonal skills to interact effectively with patients, colleagues, and external stakeholders.
- Detail-oriented with exceptional organizational skills to manage complex registration processes and handle multiple tasks simultaneously.
- Ability to exercise discretion and maintain patient confidentiality in handling sensitive information.
Additional Job Details (if applicable)
Monday - Friday
5:45am - 2:15pm
Remote Type
Onsite
Work Location
2014 Washington Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.81 - $28.30/Hourly
Grade
3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Related keywords
Patient RegistrationCustomer ServiceInsurance VerificationMedical TerminologyEHRPre-authorizationPre-certificationCoordination Of BenefitsRegulatory ComplianceHealthcare AdministrationDocumentationNewton-Wellesley HospitalMass General BrighamPatient ConfidentialityDemographic DiscrepanciesMedical Records
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
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