Melville, New York, United States · On-site
$80k–$106k/yr
Job Requisition ID: 94123 Location Designation: Fully Onsite Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As…
Skills: Relationship Management, Performance Management, Conflict Resolution, Digital Adoption, Training and Coaching
Melville, New York, United States · Hybrid
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtf…
Skills: Product Strategy, New Product Development, Go-To-Market Planning, Market Research, Financial Analysis
Melville, New York, United States · On-site
$20/hr–$30/hr
About Us: Soccer Stars is the leading youth sports program for children ages 12 months to 13 years in Long Island and Eastern Queens. Our acclaimed program provides an energetic, enjoyable, and age-suitable introduction …
Skills: Youth Coaching, Soccer Instruction, Child Development, Positive Reinforcement, Curriculum Implementation
Melville, New York, United States · On-site
$170k–$190k/yr
Principal Architect — Enterprise Architecture & AI The opportunity This is a high-impact architecture role for someone who thinks in systems, speaks in trade-offs, and has genuine hands-on experience designing for the ag…
Skills: Enterprise Architecture, AI Architecture, AWS, Java, Angular
Melville, New York, United States · On-site
$110k–$160k/yr
H2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm is seeking a Discipline Engineer in our Water/Wastewater Discipline to join our team in our Melville, NY office.…
Skills: Engineering Design, Project Management, Water/Wastewater Distribution, Construction Documents, Cost Estimation
Melville, New York, United States · On-site
$85k–$120k/yr
H2M architects + engineers, a multidiscipline architectural, engineering, and environmental consulting firm, is expanding its Water and Wastewater Engineering team. We are seeking an experienced Project Engineer with str…
Skills: Water Resources, Stormwater Systems, Wastewater Systems, Biological Nutrient Removal, Hydraulics
Melville, New York, United States · Hybrid
Who we are: Strongpoint Partners is tech-enabled retirement services platform serving small- to mid-sized businesses with integrated retirement third party administration, recordkeeping, payroll, and HR solutions. Recogn…
Skills: Attention To Detail, Organizational Skills, Written Communication, Verbal Communication, Basic Math
Melville, New York, United States · Hybrid
$23/hr–$37/hr
Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there whe…
Skills: Customer Service, Interpersonal Skills, Problem Solving, Empathy, Multitasking
Melville, New York, United States · On-site
*This is a Remote position. Key Responsibilities Apply medical policy, contractual provisions, and operational procedures to ensure accurate adjudication and/or adjustment of Group Health and Workers' Compensation Hospit…
Skills: Medical Claims Processing, Medical Terminology, CPT/HCPCS Coding, ICD Coding, Benefits Administration
Melville, New York, United States · On-site
Overview Monday- Thursday 10AM-6 PM Fridays 9Am-5PM Full Time Benefit eligiblePension eligiblePaid time off When it comes to our health, Long Islanders have a choice. A great many choose Catholic Health, an integrated he…
Skills: EMR Scheduling, Insurance Verification, Patient Scheduling, Communication, Negotiation
Melville, New York, United States · On-site
$39k–$60k/yr
Job Description Manages patient calls to the Health System's enterprise-wide centralized call center. Assists with appointment scheduling, messaging physicians (test results, clinical advice, medication request, etc.), a…
Skills: Patient Scheduling, Insurance Verification, Call Center Operations, HIPAA Compliance, Patient Navigation
Melville, New York, United States · On-site
ADP is hiring a Sales Representative, Human Resources Outsourcing (HRO). Are you ready for your next best job where you can elevate your financial future? Are you looking to grow your career with a formal career path at …
Skills: B2B Sales, Cold Calling, Territory Management, Relationship Building, Closing Sales
Melville, New York, United States · Hybrid
$70k–$80k/yr
Description About us: ConnectOne Bank proves that putting people first is a better way to do business. At ConnectOne, we’re builders — of businesses, communities, and equity. Most importantly, we’re building opportunitie…
Skills: Graphic Design, Photo Editing, Video Editing, Social Media Management, Content Development
Melville, New York, United States · Hybrid
About Us At WealthBridge Financial Group, we help individuals, families, and business owners create, protect, and grow wealth through personalized, forward-thinking financial strategies. Our approach combines innovation,…
Skills: Financial Planning, Wealth Management, Client Relationship Management, Investment Strategy, Estate Planning
Melville, New York, United States · Hybrid
About Us At WealthBridge Financial Group, we help individuals, families, and business owners create, protect, and grow wealth through personalized, forward-thinking financial strategies. Our approach combines innovation,…
Skills: Financial Planning, Wealth Management, Client Relationship Management, Investment Strategy, Retirement Planning
Melville, New York, United States · Hybrid
$45k–$50k/yr
Location Designation: Hybrid - 4 days per week Business Unit Overview Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our d…
Skills: Customer Service, Administrative Experience, Microsoft Office Suite, Multitasking, Written Communication
Melville, New York, United States · Hybrid
$45k–$50k/yr
Job Requisition ID: 94239 Location Designation: Hybrid - 4 days per week Agent Onboarding Analyst ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Business Unit Overview: Join our Field Service Tea…
Skills: Customer Service, Office Administration, Stakeholder Management, Data Entry, Document Review
Melville, New York, United States · Hybrid
$45k–$50k/yr
Job Requisition ID: 94239 Location Designation: Hybrid - 4 days per week Licensing & Registration Analyst ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Business Unit Overview: Join our Field Ser…
Skills: Customer Service, Administrative Experience, Written Communication, Verbal Communication, Microsoft Office Suite
Melville, New York, United States · Hybrid
$45k–$50k/yr
Job Requisition ID: 94239 Location Designation: Hybrid - 4 days per week Agent Onboarding Analyst ***Hybrid work schedule: work in office 4 days, work from home 1 day*** Business Unit Overview: Join our Field Service Tea…
Skills: Customer Service, Office Administration, Professional Communication, Data Entry, Document Review
Melville, New York, United States · Remote Solely
About Leviton At Leviton, we build what's next to light, power, and connect everyday spaces, from electrical to lighting, to data networks, and energy management. With over 115 years of history, Leviton develops thoughtf…
Skills: AI Integration, Data Management, Microsoft Dynamics 365, Microsoft CoPilot Studio, Power Platform
Melville, New York, United States • On-site
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Acts as the primary liaison between the service team and local agency partners to align support with business needs. Oversees onsite specialists, manages office operations, and drives the adoption of AI and digital tools.
Requires a bachelor's degree or equivalent experience and the ability to pass FINRA SIE and Series 99 exams within six months. Candidates must possess strong interpersonal skills and proficiency in Microsoft Office suite.
Job Requisition ID: 94123
Location Designation: Fully Onsite
Business Unit Overview
Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life’s agents and clients. As part of our diverse team, you will shape seamless customer experiences. Whether you’re helping an agent meet their clients’ life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and consequential impact on our success in fostering customer trust and loyalty.
Role Overview:
Join our dynamic management team at our Long Island General Office (GO) as a Service Leader, where you’ll play a critical role in strengthening connections across our organization and supporting the success of your local office. In this role, you'll serve as a relationship manager and the primary liaison between the Service team and our local Managing Partner, recruiters and their agents, ensuring seamless communication, collaboration, and alignment of service support with the needs of the General Office.
As a trusted advisor and problem-solver, you'll help match local Agency needs with solutions offered by the Service team, and identify and implement service improvements to make it easier to meet their needs. Through education and advocacy, you’ll ensure that our local Agency partners understand the easiest way (whether through technology or personalized support) to accomplish their desired tasks. Your work will be critical to driving a culture of partnership, engagement, and high performance. If you’re passionate about creating meaningful relationships and delivering tailored solutions in a collaborative, dynamic environment, this is a great opportunity for you to put your skills to work.
What You’ll Do:
Champion Service Relationships: Serve as the trusted point of contact for GO Agency Managers, recruiters, and agents, understanding their unique needs and ensuring that they receive the service support they need to succeed.
Resolve Service Escalations: Address concerns with empathy, urgency, and accountability to maintain agent satisfaction and build long-term loyalty; follow through on complex service challenges to ensure resolution.
Oversee Onsite Specialist(s) at the office to include performance management and monitoring workload to ensure productivity metrics are met.
Support Strategic Sales Engagements: Collaborate with our Agency sales team to align service initiatives with business development goals, including incentive programs and agent enablement.
Provide AI & Digital Support: Deliver training, support, and guidance on the use of AI-driven tools and digital platforms, helping agents and staff leverage innovative solutions for enhanced productivity and service excellence.
Coordinate Local Engagement Events: Plan and execute local events that reinforce partnership, drive engagement, and create opportunities for connection between Service and our sales partners.
Enable Change and Adoption: Lead training and onboarding for new service tools and capabilities, fostering adoption and continuous improvement.
Oversee Office Operations: Manage local facilities and technology support; in partnership our Service team, ensure an environment that supports relationship-building and productivity.
Support Financial Accuracy: Oversee local financial processes with precision, ensuring transparency and accountability in service-related expenditures.
What You’ll Bring:
Required Skills
Must pass the FINRA Securities Industry Essentials (SIE) and Series 99 exams within the first six months of hire
Bachelor’s degree or equivalent business experience
Strong interpersonal and communication skills, with a proven ability to build trusted relationships at all levels
Ability to effectively advocate for the utilization of new service capabilities among our local Agency partners, and influence strong adoption of digital solutions
Customer-centric mindset with a passion for understanding and exceeding expectations
Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and SharePoint
Ability to learn quickly while managing in-office responsibilities
Proactive mindset in identifying and resolving service challenges
Preferred Skills
Experience in a client relationship, account management, or internal business partner-facing role
Ability to influence across functions and levels without direct authority
Strong problem-solving and analytical skills
Background in training or coaching preferred
#LI-JR1
Job Level: LEVELMG1
Pay Transparency
Salary Range: $80,000-$105,500
Overtime eligible: Exempt
Discretionary bonus eligible: Yes
Sales bonus eligible: No
Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.
Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.
Our Benefits
We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.
Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.
Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.
Job Requisition ID: 94123
For over 180 years, we’ve helped turn your biggest dreams into milestones that last a lifetime. As a mutual company we hold ourselves to the highest standards of transparency, objectivity, and integrity. We’re committed to improving local communities through a culture of giving and volunteerism, supported by our own New York Life Foundation. Join a company that values development, career growth, collaboration, innovation, and diversity & inclusion. Through various resources and programs, you can grow your career while developing personally and professionally. Your life. New York Life. More powerful, togetherᵀᴹ. Insurance • Investments • Retirement • Advisory Services New York Life is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity Investments are offered through NYLIFE Securities LLC (Member FINRA/SIPC), a Licensed Insurance Agency. Advisory services are offered through Eagle Strategies LLC, a Registered Investment Adviser. NYLIFE Securities LLC and Eagle Strategies LLC are New York Life Companies. Not all New York Life agents are licensed to offer investments or advisory services. Only those agents who disclose their affiliation with NYLIFE Securities LLC and/or Eagle Strategies LLC are credentialed to provide the respective products and services. Read our disclaimers: https://nyl.co/socialmedia
Offices: 51 Madison Avenue, New York, New York 10010, US
