King of Prussia, Pennsylvania, United States · On-site
Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in…
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · Hybrid
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · Hybrid
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
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King of Prussia, Pennsylvania, United States · On-site
$62k–$72k/yr
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Skills: Restaurant Management, Operations Management, Team Leadership, Staff Training, Customer Service
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Sleep Guides engage with customers in person to provide an immersive experience and expert product knowledge regarding mattresses and bedding. They are responsible for resolving customer inquiries across multiple channels and maintaining high-quality service standards.
The ideal candidate has 1-2 years of retail or customer service experience and possesses exceptional communication and interpersonal skills. Candidates must be comfortable using computers and be available to work weekends and major retail holidays.
Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand in the US, with more than 20 Viewing Rooms in prime areas of the nation’s largest markets, and we are growing fast!
Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. We provide competitive compensation and a comprehensive benefits package to our employees, including robust health coverage, 401(k) matching, and generous paid time off.
Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America’s Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine’s Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace.
At Saatva, thrilling our customers is at the heart of everything we do. We aim to be the most trusted, customer-focused brand in the industry by answering every question about mattresses, sleep, and sleep health, empowering customers to make informed decisions. By building lasting relationships with those we serve and with each other, we continue to drive our success and redefine what it means to live well-rested.
Saatva is blazing a new trail in retail excellence. We are looking for dedicated Sleep Guides to join our nationwide network of state-of-the-art Viewing Rooms. Saatva Viewing Room Sleep Guides are the heartbeat of every brick-and-mortar retail location. They take pride in thrilling our guests by providing an immersive and elevated experience with our full range of mattresses. The Sleep Guide embodies Saatva luxury with a sophisticated level of service, expert knowledge of Saatva mattresses and bedding, and the desire to truly help others discover the power of a great night’s sleep.
Explore more about us on our career page.
If this sounds like a great fit, we’d love to hear from you!
At Whitestone Home Furnishings, LLC, we foster a culture of diversity and inclusivity. We value the unique contributions and differences of each team member, demonstrated through our recruitment, retention, and employee development programs.
As an equal opportunity employer, we do not discriminate against qualified applicants based on race, color, religion, national origin, gender identity, sexual orientation, age, disability, veteran status, or any other status protected by law. This commitment extends to all aspects of employment, including recruitment, selection, compensation, and benefits.
Join us in building a workplace where everyone is respected and valued!
Official Mattress and Restorative Sleep Provider of Team USA
Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. Today, Saatva is the largest online luxury mattress brand, with more than 30 Viewing Rooms in prime locations across the nation’s largest markets, and we are growing fast! Saatva is a people-first company, and we embrace the idea of total life success: empowering each other to improve ourselves in all aspects of our lives. Our dedication to excellence has earned us recognition as a seven-time honoree on the Inc. 5000 list of America’s Fastest-Growing Private Companies. We are also proud to be certified as a Great Place to Work and have been named one of Fortune Magazine’s Best Workplaces in Retail and Best Workplaces in New York, as well as a BuiltIn.com Best Workplace.
Offices: 1920 Whitestone Expy, New York, US
